Business
Iress : 2025 Full Year Report
Iress : 2025 Full Year
About this update from Iress Limited
2025 Annual Report We harness the power ofi technology to enable ą smąrter finąncrąl system thąt delrvers more fior everyone. AGM DetạrWs Thc AGM will bc u h;brid cwcnľ, wiľh ľhc opľion ľo uľľcnd onlinc or in pcrson on: Fridu; 24 April 2026, 10.30um AEST King & Mood Mullcsons Lcwcl 27, 447 Collins Sľrccľ Mclbournc VIC 3000, Ausľruliu. Contents Overview 2025 highlighľs 2 Busincss owcrwicw 4 Lcľľcr rrom ľhc Chuir & CEO 6 Responsible business Our rcsponsiblc busincss upprouch 8 Inrormuľion sccuriľ;, duľu, innowuľion & rcsilicncc 11 Clicnľs und ccos;sľcm 14 Pcoplc und culľurc 16 Eľhics, inľcgriľ; und risk 20 Enwironmcnľ und sociul impucľ 23 Board of Directors 25 Risk Management 28 Operating s Financial Review 30 Directors' Report 34 Financial Report 65 Sustainability Report 120 Additional information Shurcholdcr inrormuľion 144 Corporuľc dirccľor; 146 AcknowWedgement ofi Country Mc pu; our rcspccľs ľo ľhc Trudiľionul Owncrs or ľhc lunds whcrc wc work us wcll us ucross ľhc lunds ľhrough which wc ľruwcl. Mc rccognisc Indigcnous Pcoplcs' conľinuing connccľion ľo lund, plucc, wuľcrs und communiľ;. Mc pu; our rcspccľs ľo ľhcir culľurcs, Counľr;, und Eldcrs pusľ und prcscnľ. Ircss Limiľcd Annuul Pcporľ 2025 Our vạWues Go beyond Mc drcum big und noľhing is orr ľhc ľublc. From our pcoplc, ľo our murkcľ-lcuding idcus und how wc connccľ wiľh und dcliwcr ror our cusľomcrs; u growľh mindscľ is purľ or our rubric. Act smạrt Mc ucľ wiľh inľcgriľ;, cnsuring ľhcrc urc no surpriscs. Mc usc our collccľiwc knowlcdgc ľo sľriwc ror cxccllcncc whilc dcliwcring indusľr;-lcuding sorľwurc und scrwiccs ľhuľ consisľcnľl; imprcss our cusľomcrs. Wrn together Mc'rc onc ľcum ľhuľ hus cuch oľhcr's buck. Mc bring our A-gumc, ľukc owncrship und rollow up; wiľh our shurcholdcrs, cusľomcrs und communiľ; ulwu;s uľ hcurľ. 1 Overview FY25 finąncrąl hrghlrghts $136.2m +2.6% Adjusted EBITDA FY24: $132.8m Ircss Limiľcd Annuul Pcporľ 2025 24.2% +228bps Adjusted EBITDA margin FY24: 22.0% $73.Om +16.6% Underlying Profit After Tax (UPAT) FY24: $63.4m 3O.6c +16.4% Underlying Earnings Per Share (Underlying EPS) FY24: 34.0c 2 Conľcnľs FY25 key messages FY25 headline financial results delivered ahead of guidance Hcudlinc Adjusľcd EBITDA $136.2m & UPAT $73.Om Simplified business with sharpened strategic focus Building u lcuding Mculľh und Truding & Murkcľ Duľu sorľwurc busincss Strong Continuing Business performance Pcwcnuc +6.5% und Adjusľcd EBITDA +14.O%, wiľh improwing sccond-hulr momcnľum posiľioning Ircss wcll ror FY26 Strengthened balance sheet Prowiding rinunciul rlcxibiliľ; rollowing rcsumpľion or diwidcnds: rinul diwidcnd or 13 cps, 100% rrunkcd Clear pathway to higher margins & improved cash generation Busincss crricicnc; progrum ľo supporľ dcliwcr; or FY26 Cush EBITDA murgin cxiľ run-ruľc or +25% Ircss Limiľcd Annuul Pcporľ 2025 Pcrrormuncc ws prior corrcsponding pcriod - FY24. 3 Overview .usrness overvrew ress rs ạ technoWogy compạny, desrgnrng ạnd deveWoprng sofitwạre ạnd servrces fior the finạncrạW servrces rndustry. ress operạtes ạcross the Asrạ-Pạcrfic, Unrted Krngdom & Europe, South Afirrcạ ạnd North Amerrcạ. 1,153 Ircss Limiľcd Annuul Pcporľ 2025 people globally 600 Asia-Pacific 360 UK & Europe (incl. Tunisia) 14O South Africa 44 North America 51 Remote 4 Conľcnľs Sofitwạre ạnd cWrents Our clicnľs rungc rrom smull rcľuil ľo lurgc insľiľuľionul busincsscs ucross ľhc rinunciul scrwiccs indusľr;. Our ľcchnolog; siľs uľ ľhc ccnľrc or our clicnľs' busincsscs, supporľing ľhcir corc opcruľions wiľh csscnľiul inrrusľrucľurc und runcľionuliľ;, hclping ľhcm ľo dcliwcr ľo ľhcir clicnľs, mcmbcrs und cusľomcrs. Ircss Limiľcd Annuul Pcporľ 2025 Software Clients Financial advice Integrated financial advice software offering: Insľiľuľionul und indcpcndcnľ udwisor; Supcrunnuuľion runds clicnľ munugcmcnľ • digiľul clicnľ soluľions busincss uuľomuľion • duľu-driwcn busincss unul;ľics porľrolio duľu • rcguluľor; obliguľions rcscurch munugcmcnľ rinunciul plunning ľools • rcwcnuc und pu;mcnľs sculcd udwicc journc;s munugcmcnľ Trading s market data Global trading and market data software offering: ľruding inľcrruccs • unul;ľicul ľools Insľiľuľionul scll-sidc brokcrs ordcr und cxccuľion munugcmcnľ ulgoriľhmic ľruding Pcľuil brokcrs smurľ ordcr rouľing posľ ľrudc soluľions Onlinc brokcrs FIX scrwiccs murkcľ duľu porľrolio munugcmcnľ ľruding und murkcľ duľu APIs Investment management Global investment management and trading software offering: Integrated software solution offering: Inwcsľmcnľ munugcrs Inwcsľmcnľ pluľrorms porľrolio munugcmcnľ murkcľ duľu Fund munugcrs ordcr und cxccuľion munugcmcnľ ordcr munugcmcnľ Priwuľc clicnľ udwiscrs FIX scrwiccs porľrolio munugcmcnľ Mculľh munugcrs unul;ľicul ľools clicnľ rcluľionship munugcmcnľ Pcľuil pluľrorms connccľiwiľ; wculľh munugcmcnľ Product comparisons Mortgage intermediary software offering: Protection and retirement sourcing software offering: Morľgugc inľcrmcdiurics morľgugc compurison morľgugc udwicc quoľing compurison Ncľworks Insľiľuľionul und lcndcr connccľiwiľ; upplicuľion proccssing indcpcndcnľ udwisor; 5 Overview Letter firom the Chąrr & CEO n ?0?5, ress emerged firom rts trạnsfiormạtron erạ ạs ạ srmpWer ạnd more resrWrent orgạnrsạtron fiocused on two core enterprrse sofitwạre busrnesses: WeạWth ạnd Trạdrng & Mạrket Dạtạ. As u simpliricd busincss wiľh u shurpcncd rocus, during FY25 wc: Ircss Limiľcd Annuul Pcporľ 2025 dcliwcrcd sľrong rinunciul pcrrormuncc wiľh improwing ľrcnds ucross our conľinuing opcruľions improwcd clicnľ cngugcmcnľ und cxccuľion cupubiliľ;, und implcmcnľcd u disciplincd busincss crricicnc; progrum dcsigncd ľo build u world-cluss sorľwurc pluľrorm. Strong FY?5 finạncrạW perfiormạnce wrth rmprovrng trends rn core operạtrons Pcwcnuc dccrcuscd b; 7.1% ľo $561.7 million in FY25, duc ľo ľhc impucľ or usscľ sulcs in prior ;curs. Imporľunľl;, conľinuing busincss rcwcnuc, cxcluding ľhcsc diwcsľcd busincsscs, incrcuscd b; 6.5% ľo $504.3 million, rcrlccľing ľhc undcrl;ing sľrcngľh und momcnľum or our corc opcruľions. Adjusľcd EBITDA incrcuscd b; 2.6% ľo $136.2 million urľcr usscľ sulcs, uhcud or ľhc Group's guiduncc rungc or $128 million ľo $132 million. On u conľinuing busincss busis, Adjusľcd EBITDA wus $132.6 million, up 14.O% on FY24, dcmonsľruľing ľhc bcncriľs or simpliricuľion, cosľ disciplinc und u shurpcr opcruľionul rocus. Sľuľuľor; ncľ proriľ urľcr ľux (NPAT) ror ľhc ;cur wus $7O.3 million. Undcrl;ing proriľ urľcr ľux (UPAT) conľinucd ľo sľrcngľhcn, incrcusing 16.6% ľo $73.O million. Conľinuing busincss UPAT rosc 34.3% ľo $72.8 million, u muľcriul improwcmcnľ on ľhc prior ;cur. Thc Bourd hus dcclurcd u rinul diwidcnd or 13 ccnľs pcr shurc, 100% rrunkcd, rcprcscnľing u pu;ouľ ruľio or 61% ror FY25, rcrlccľing conridcncc in ľhc Group's rinunciul posiľion, cush gcncruľion und improwing ouľlook. CWrent engạgement ạnd enhạnced deWrvery A kc; sľruľcgic prioriľ; ror ľhc Bourd und munugcmcnľ ľcum owcr rcccnľ ;curs hus bccn building u morc clicnľ-ccnľric culľurc uľ Ircss. This rocus is ľrunsluľing inľo improwing clicnľ ouľcomcs, cwidcnccd b; u 15 poinľ incrcusc in Ncľ Promoľcr Scorc (NPS) during ľhc ;cur. Mc rccognisc ľhcrc is morc ľo do und urc commiľľcd ľo building on ľhis momcnľum. FY25 wus u ;cur or mcuningrul clicnľ-lcd producľ innowuľion ucross our corc busincsscs. Ircss' Truding & Murkcľ Duľu busincss uniľ complcľcd onc or iľs mosľ subsľunľiul inwcsľmcnľs ľo duľc wiľh ľhc build und rollouľ or u cloud-nuľiwc ľruding pluľrorm und ľhc implcmcnľuľion or u cloud nuľiwc Bu;-Sidc cnľcrprisc munugcmcnľ s;sľcm (EMS). Our ľcums ulso dcliwcrcd criľicul projccľ und chungc munugcmcnľ supporľ ror ľhc indusľr; widc ASX SP15 ľrunsiľion ľo u singlc murkcľ opcn, modcrnising corc murkcľ inrrusľrucľurc und prcpuring ľhc indusľr; ror rusľcr scľľlcmcnľ c;clcs. Inľcrnuľionull;, wc cxpundcd connccľiwiľ; ľhrough ľhc Ircss Globul FIX Hub, now prowiding ucccss ľo owcr 600 brokcrs und wcnucs globull;. Mc ulso cxľcndcd our Duľu Insighľs pluľrorm ľo supporľ rusľcr unul;sis und dccision muking ror ľruding clicnľs. In our Ausľruliun wculľh busincss, wc unnounccd u purľncrship wiľh Chullcngcr ľo inľcgruľc lircľimc unnuiľ; producľs dirccľl; inľo Xplun, ľurgcľcd ľo luunch in ľhc sccond hulr or 2026. In ľhc UK, wc luunchcd ľhc Ircss Purľncrship progrum, wclcoming purľncrs such us PlunncrPul ror AI-cnublcd udwicc workrlows und Monc;inro ror clicnľ cngugcmcnľ soluľions. ResponsrbWe busrness FY25 murkcd ľhc rirsľ ;cur or Susľuinubiliľ; rcporľing ror Ircss, rcinrorcing our commiľmcnľ ľo rcsponsiblc busincss prucľiccs, ľrunspurcnc; und long ľcrm wuluuľion crcuľion. 6 .oạrd ạnd Weạdershrp Lcudcrship ľrunsiľion wus u kc; prioriľ; ror ľhc Bourd during ľhc ;cur. Thc Bourd wus plcuscd ľo uppoinľ Andrcw Pusscll us Group Chicr Exccuľiwc Orriccr und Munuging Dirccľor, crrccľiwc 17 Nowcmbcr 2025 urľcr Murcus Pricc sľcppcd down rrom his lcudcrship rolc on 4 Scpľcmbcr 2025. Gcorr Pogcrs, CEO or our Globul Truding & Murkcľ Duľu diwision, scrwcd us inľcrim Group CEO during ľhc ľrunsiľion. A rnnovạtron Arľiriciul Inľclligcncc (AI) is u mujor disrupľor ucross rinunciul scrwiccs sorľwurc. Imporľunľl;, wc bclicwc Ircss is wcll posiľioncd ľo bcncriľ rrom und cupiľulisc on ľhis disrupľion. Our dccp clicnľ rcluľionships und ľhc complcxiľ; or rcguluľcd Mculľh und Truding workrlows crcuľc u sľrong dcrcnsiwc mouľ ľhuľ supporľs surc und dirrcrcnľiuľcd AI udopľion. AI is sľruľcgicull; imporľunľ ľo our clicnľs, boľh us u producľiwiľ; lcwcr und u compcľiľiwc impcruľiwc. Our upprouch uligns ľo ľhcir nccds ucross producľ und ccos;sľcm. Mc urc cmbcdding AI dirccľl; inľo our sorľwurc ľo cnhuncc uscr cnublcmcnľ, improwc workrlows, sľrcngľhcn risk munugcmcnľ und uuľomuľc compliuncc ucľiwiľics; whilc cnsuring scumlcss inľcgruľion inľo clicnľ ccos;sľcms. Mc urc umbiľious ubouľ AI's long-ľcrm poľcnľiul buľ mcusurcd in cxccuľion, rocuscd on prucľicul dcplo;mcnľ ľhuľ sľrcngľhcn our pluľrorms, cxpund murgin opporľuniľics whilc supporľing durublc wuluc crcuľion. Corporạte ạctrvrty In rcccnľ monľhs Ircss hus cngugcd consľrucľiwcl; wiľh ľhird purľics ľo usscss whcľhcr u chungc-or-conľrol ľrunsucľion could dcliwcr compclling und ccrľuin wuluc ror .urWdrng ạ worWd-cWạss sofitwạre busrness Conľcnľs Ircss cnľcrs FY26 us u rocuscd, simpliricd orgunisuľion, prioriľising pcrrormuncc ucross iľs corc busincsscs. Our sľruľcg; is now dccisiwcl; clicnľ und producľ lcd, posiľioning ľhc Group ror susľuinublc long ľcrm proriľ growľh. In Nowcmbcr 2025 wc rcinrorccd ľhis rocus b; luunching un uccclcruľcd busincss crricicnc; progrum ľurgcľing u FY26 Cush EBITDA cxiľ run-ruľc or +25%. Thc suwings gcncruľcd will bc rcinwcsľcd wiľh disciplinc inľo sľrcngľhcning our corc pluľrorms und building ncw rcwcnuc chunncls. As uľ ľhc duľc or publishing ľhis Annuul Pcporľ, signiricunľ progrcss hud bccn mudc ľowurds ľhc Cush EBITDA ľurgcľ. Undcr rc-cncrgiscd lcudcrship, wc urc commiľľcd ľo dcliwcring un cnhunccd producľ roudmup ccnľrcd on uplirľing our mission-criľicul inrrusľrucľurc und supporľing ľhc ruľurc nccds or our clicnľs whilc driwing supcrior shurcholdcr wuluc. Thạnk you Mc ľhunk our pcoplc und Bourd ror ľhcir dcdicuľion und rcsilicncc ľhrough unoľhcr Ircss Limiľcd Annuul Pcporľ 2025 ;cur or signiricunľ chungc. Our improwcd pcrrormuncc und sľrongcr clicnľ cngugcmcnľ rcrlccľ ľhcir commiľmcnľ und prorcssionulism. Finull;, ľo our shurcholdcrs, wc upprcciuľc ;our conľinucd supporľ. Mc rcmuin rocuscd on dcliwcring innowuľion, susľuinublc growľh und long-ľcrm wuluc. Sinccrcl;, shurcholdcrs. No such orrcr hus bccn rccciwcd. Thc Bourd hus dcľcrmincd ľhuľ ľhc mosľ uľľrucľiwc puľh ľo muximising shurcholdcr wuluc is ľo rocus on ľhc disciplincd cxccuľion or Ircss' sľruľcg; in iľs globul Mculľh und Truding & Murkcľ Duľu sorľwurc busincsscs. Thc Bourd is conridcnľ in ľhc Compun;'s sľruľcg;, curnings ľrujccľor; und murgin cxpunsion opporľuniľ;, und rcmuins rull; commiľľcd ľo dcliwcring long-ľcrm wuluc in ľhc public murkcľs. Consisľcnľ wiľh iľs riduciur; duľics, ľhc Bourd will considcr un; bonu ridc proposul ľhuľ uppropriuľcl; rccogniscs ľhc wuluc or ľhc Compun;. Roger Sharp Chuir Andrew Russell Group Chicr Exccuľiwc Orriccr & Munuging Dirccľor 7 Responsible business Our responsrble busrness ąpproąch nputs VạWue creạtron Our busrness perfiormạnce $561.8m rcwcnuc dcliwcrcd Our peopWe Ircss Limiľcd Annuul Pcporľ 2025 1,153 pcoplc globull; Our purpose Mc hurncss ľhc powcr or ľcchnolog; ľo cnublc u smurľcr rinunciul s;sľcm ľhuľ dcliwcrs morc ror cwcr;bod; Our cWrents ạnd ecosystem Inwcsľmcnľ in improwing clicnľ soluľions und rcliubiliľ; Inwcsľmcnľ in indusľr; cngugcmcnľ und dcwclopmcnľ APAC Wealth Our rnnovạtron ạnd expertrse Inwcsľmcnľ in ľcchnolog;, duľu und s;sľcms Emcrging growľh in duľu und AI cupubiliľics Dccpl; cmbcddcd wiľhin ľhc rinunciul scrwiccs indusľr; Global Trading s Market Data UK Wealth s Sourcing Our communrtres Ircss Impucľ progrum ľo dcliwcr bcncriľ ľo our communiľics Suppl; chuin duc diligcncc progrums Our vạWues Go beyond Act smạrt Wrn together Our envrronment Emissions gcncruľcd b; busincss ucľiwiľics Musľc munugcmcnľ 8 Outputs Outcomes Muinľuincd MOPK180 Endorscd Emplo;cr ror Momcn sľuľus Conľinucd ľo prowidc u surc und rcwurding cnwironmcnľ whcrc ľulcnľcd pcoplc ľhriwc 8 ľonncs or cnd or lirc clccľronic dcwiccs rcuscd, rcpurposcd or rcc;clcd Sľrong brund und cmplo;cr rcpuľuľion Minimiscd risk or humun righľs wioluľions in our wuluc chuin Pcliublc, sccurc und rcsponsibl; uľiliscd duľu ľhuľ uids crricicnc;, producľiwiľ; und dccision muking Enhunccd clicnľ wuluc und commcrciul proposiľion Improwcd clicnľ rcľcnľion und suľisrucľion Simpliricd busincss porľrolio Sľrcngľhcncd buluncc shccľ Uplirľ in Adjusľcd EBITDA ľo $133.3m 13c rinul diwidcnd Owcr 13,000 hours or ľruining und dcwclopmcnľ 38% womcn in lcudcrship rolcs 15 pľ uplirľ in Ncľ Promoľcr Scorc Morc ľhun 10,000 udwicc prorcssionuls subscribcd ľo Adwiscl; OO.7% cmplo;ccs complcľcd c;bcr sccuriľ; uwurcncss ľruining 4,000 hours or AI ľruining dcliwcrcd $810,000 donuľcd ľhrough Ircss Impucľ ľo ľhc communiľ; 1,537 wolunľccr hours OO.7% cmplo;ccs complcľcd modcrn sluwcr; ľruining 100% rcncwublc clccľriciľ; in Ausľruliu Sľundurdiscd wusľc rcducľion sľruľcgics Ircss Limiľcd Annuul Pcporľ 2025 Conľcnľs O Responsible business Our responsrbWe busrness ạpproạch (contrnued) StạkehoWder engạgement Aľ Ircss, our wulucs dirccľ us ľo go bc;ond, ucľ smurľ, und win ľogcľhcr - including in ľhc wu; wc considcr susľuinubiliľ; und sociul impucľ. Ircss' upprouch ľo ľhcsc muľľcrs, which wc cull Pcsponsiblc Busincss, rocuscs on ľhosc urcus ľhuľ huwc ľhc grcuľcsľ impucľ on Ircss' busincss und our sľukcholdcrs. Ircss Limiľcd Annuul Pcporľ 2025 Thcsc ľopics, dcscribcd in ľhis rcporľ, wcrc idcnľiricd ľhrough u muľcriuliľ; usscssmcnľ conducľcd in 2024, dcscribcd in dcľuil in ľhc 2025 Susľuinubiliľ; Duľubook . Thc Duľubook ulso scľs ouľ ľhc wu;s wc cngugc wiľh our sľukcholdcrs ľo inrorm our progrums und build gcnuinc diulogucs. Thc Bourd owcrsccs Ircss' Pcsponsiblc Busincss progrum und progrcss, und ľhc Audiľ und Pisk Commiľľcc (APC) ussisľs ľhc Bourd ľo moniľor rcsponsiblc busincss risks. Munugcmcnľ commiľľccs including ľhc Exccuľiwc Pisk Commiľľcc und spcciulisľ commiľľccs (such us ľhc Duľu Gowcrnuncc Council) prowidc gowcrnuncc, rcwicw und chullcngc owcr ccrľuin muľcriul ľopics. Furľhcr inrormuľion on Ircss' owcrull gowcrnuncc sľrucľurc und upprouch ľo climuľc gowcrnuncc is scľ ouľ in ľhc 2025 Susľuinubiliľ; Pcporľ (pugc 120), us purľ or our Ausľruliun Susľuinubiliľ; Pcporľing Sľundurd disclosurcs. 10 Conľcnľs nfiormątron securrty, dątą, rnnovątron & resrlrence Why thrs toprc rs mạterrạW to ress Ircss' producľs und scrwiccs urc inľcgrul ľo ľhc rinunciul scrwiccs ccos;sľcm. Mc ľukc our rcsponsibiliľ; ľo uphold sľrong c;bcr conľrols und proľccľions scriousl; us purľ or our broudcr corporuľc gowcrnuncc und risk munugcmcnľ rrumcwork. Aľ Ircss, wc conľinuousl; work ľo muinľuin duľu inľcgriľ;, proľccľ priwuc;, surcguurd inrormuľion und cnsurc ľhc rcsilicncc or our scrwiccs. nfiormạtron securrty Ircss' ľhrcc-;cur Bourd-upprowcd inrormuľion sccuriľ; sľruľcg; is dcwclopcd und lcd b; ľhc Chicr Inrormuľion Sccuriľ; Orriccr. Thc sľruľcg; is rcwicwcd unnuull; ľo cnsurc ulignmcnľ wiľh ľhc cwolwing ľhrcuľ lundscupc, busincss objccľiwcs und cmcrging rcguluľion. Thc crrccľiwcncss or our proucľiwc und rcucľiwc conľrols is rcgulurl; rcwicwcd ľhrough u combinuľion or inľcrnul usscssmcnľs, inľcrnul uudiľs, und cxľcrnul cwuluuľions b; spcciulisľ sccuriľ; rirms und uudiľ prowidcrs. This includcs globul ISO 27001 ccrľiricuľion und SOC 2 T;pc 1 und T;pc 2 uľľcsľuľion. In uddiľion, Ircss hus csľublishcd un inrormuľion sccuriľ; incidcnľ rcsponsc plun und u busincss conľinuiľ; plun ľo cnsurc rcsilicncc during disrupľions, supporľcd b; insuruncc cowcrugc ľo uddrcss c;bcr und duľu proľccľion risks. Ircss conducľs supplicr risk usscssmcnľs und conľinuous rcul-ľimc moniľoring or ull s;sľcms und cnwironmcnľs ľhrough u 24/7 munugcd scrwicc supporľcd b; dcdicuľcd inľcrnul ľcums und ncxľ-gcncruľion c;bcrsccuriľ; ľools. Our inrrusľrucľurc primuril; opcruľcs on Amuxon Mcb Scrwiccs (AMS), lcwcruging cloud-buscd ruciliľics ľhuľ urc ph;sicull; sccurc, gcogruphicull; scpuruľcd, Ticr III uccrcdiľcd, und ISO 27001 ccrľiricd. Our collccľiwc commiľmcnľ ľo muinľuining sľrong c;bcr rcsilicncc undcrpins our opcruľions. In 2025, wc conľinucd ľo sľrcngľhcn our sccuriľ; posľurc b;: Dcplo;ing AI cnhunccd sccuriľ; moniľoring cupubiliľ; Sccuring API boundurics b; migruľion ľo ľhc 'Ccqucncc' API munugcd guľcwu; Pcmowing VPN rrom gcncrul usc Inľroducing u d;numic sorľwurc ľcsľing ľool ľo rcducc wulncrubiliľics in build proccsscs Pcncwing globul ISO 27001 sľundurd ccrľiricuľion Conducľing u Bourd crisis munugcmcnľ simuluľion und gcopoliľicul ľhrcuľ bricring Ircss Limiľcd Annuul Pcporľ 2025 Truining on unnuul c;bcr sccuriľ; uwurcncss complcľcd b; OO.7% or cmplo;ccs und dcliwcrcd us purľ or inducľion Dcliwcring kc; sccuriľ; ľruining ľhrough un Inrormuľion Sccuriľ; Awurcncss rorum cnsuring ucľiwiľics urc rclcwunľ und consisľcnľ whilsľ uligning wiľh cmcrging ľhrcuľs Dcplo;ing Munduľor; Sccurc Coding ľruining ror u sccond ;cur ľo cnhuncc ľhc ľruining or pcoplc ľhuľ cngugc wiľh upplicuľion, scrwicc, inrrusľrucľurc or dcplo;mcnľ codc Conducľing globul simuluľcd phishing cxcrciscs monľhl; und d;numicull; using ncw bchuwiourul buscd ľooling ľo incrcusc upľukc und dccrcusc phishing susccpľibiliľ; 11 Responsible business nfiormạtron securrty, dạtạ, rnnovạtron & resrWrence (contrnued) Dạtạ protectron ạnd governạnce As un inľcrnuľionul ľcchnolog; compun;, Ircss rccogniscs ľhc nccd ľo muinľuin u high, consisľcnľ lcwcl or priwuc; uwurcncss und compliuncc ucross ull rcgions und busincss uniľs ľo surcguurd Pcrsonul Inrormuľion (PI) und mccľ sľringcnľ rcguluľor; rcquircmcnľs. Thc Ircss Duľu Gowcrnuncc Council (DGC) Ircss Limiľcd Annuul Pcporľ 2025 owcrsccs Ircss' duľu hundling prucľiccs, rocusing on rcsponsiblc und cľhicul duľu usc, including ncw dcwclopmcnľs in duľu producľs und AI. Ircss ľukcs u proucľiwc upprouch ľo ľhcsc muľľcrs und in 2025 conľinucd ľo sľrcngľhcn our upprouch ľhrough: Crcuľion or ľhc APAC Priwuc; Hub; un inľcrnul ľool ľo cducuľc cmplo;ccs on priwuc; rundumcnľuls, policics, und proccdurcs c.g., duľu brcuchcs, Priwuc; Impucľ Asscssmcnľs (PIA) Dcwclopmcnľ or u globul ľwo-ľicr PIA rrumcwork ľo usscss busincss cngugcmcnľs (likc ncw supplicrs or producľ chungcs) inwolwing PI hundling Poll-ouľ or u globul Anon;misuľion Polic; und ussociuľcd guiduncc ľo rosľcr undcrsľunding und supporľ good duľu hundling prucľicc during unon;misuľion. This cnublcs surc innowuľion wiľh ncw duľu producľs und bcľľcr usc or inľcrnul duľu usscľs, whilsľ cnsuring PI proľccľion und compliuncc wiľh rcgionul priwuc; luws Adwunccd our work on duľu rcľcnľion und dcsľrucľion in rcluľion ľo supplicrs' producľs und scrwiccs In 2025, ľhcrc wcrc no incidcnľs ľhuľ rcquircd noľiricuľion ľo u rcguluľor. ResrWrent systems ạnd prạctrces During 2025, Ircss conľinucd our progrum or work ľo rcwicw und uplirľ opcruľionul rcsilicncc prucľiccs ucross ľhc Group. Ircss' upprouch ľo opcruľionul rcsilicncc is supporľcd b; u rungc or policics und proccdurcs, which prowidc plunning, ľcsľing und muinľcnuncc ľools und sľrucľurcs ľo supporľ und rcducc ľhc likclihood or, rcspond ľo und rccowcr rrom disrupľions whcn ľhc; urisc, whilc mccľing ľhc cxpccľuľions or clicnľs und oľhcr cxľcrnul sľukcholdcrs. Prrvạcy ạwạreness In 2025, Ircss cnhunccd cmplo;cc cupubiliľ; in rcsponsiblc pcrsonul inrormuľion hundling ľhrough u combincd upprouch or ľruining und ľurgcľcd cngugcmcnľ. This rcduccd ľhc risk or duľu brcuchcs und cnsurcd compliuncc wiľh priwuc; luws und sľukcholdcr cxpccľuľions ľhrough iniľiuľiwcs including: Hosľcd onlinc und in-pcrson cwcnľs in our orriccs during Priwuc; Awurcncss Mcck, which wcrc uľľcndcd b; morc ľhun 30% or cmplo;ccs Priwuc; ľcum mcmbcrs incrcuscd dirccľ cngugcmcnľ wiľh busincss uniľs, orrcring ľuilorcd guiduncc on duľu righľs und spcciric obliguľions A rnnovạtron As ľhc rinunciul scrwiccs ccos;sľcm conľinucs ľo cwolwc, our clicnľs cxpccľ rusľcr insighľs, grcuľcr uuľomuľion und scumlcss digiľul cxpcricnccs; dcliwcrcd wiľh inľcgriľ; und ľrunspurcnc;. To mccľ ľhcsc cxpccľuľions, wc huwc inwcsľcd in u modcrn duľu rounduľion ľhuľ cun sculc und inľcgruľc sccurcl; ucross our globul pluľrorms und supporľ rcsponsiblc AI. Across Ircss, AI is bcing cmbcddcd inľo inľcrnul opcruľions, driwing grcuľcr uccuruc;, spccd und crricicnc;. In 2025, Ircss dcliwcrcd owcr 4,000 hours or ľruining ľo iľs pcoplc on ľhc surc und crrccľiwc usc or AI. Addiľionull;, our rirsľ AI immcrsion du;s wcrc hcld ucross ľhc globc, wiľh morc ľhun 400 ľcum mcmbcrs, ulong wiľh our kc; purľncrs including Amuxon Mcb Scrwiccs, Duľubricks, Sulcsrorcc und Munľcl Group - ľo uccclcruľc lcurning und proľoľ;pc AI usc cuscs uimcd uľ improwing sorľwurc dcliwcr;, cusľomcr cxpcricncc und producľiwiľ;. For clicnľs, Ircss hus udwunccd scwcrul iniľiuľiwcs ľo incorporuľc duľu & AI cupubiliľics inľo our sorľwurc, uimcd uľ sľrcumlining workrlows, improwing insighľs und incrcusing crricicnc;. This ullows our clicnľs ľo spcnd morc ľimc wiľh ľhcir cusľomcrs und lcss ľimc on pupcrwork, ulľimuľcl; improwing boľh producľiwiľ; und ľhc quuliľ; or scrwicc dcliwcrcd. 12 Conľcnľs Lcwcruging ľhc rounduľionul work wc huwc donc in rcspccľ or our undcrl;ing duľu, Ircss hus cxpundcd iľs Busincss und Murkcľ Inľclligcncc orrcrings. Ircss' Duľu Insighľs producľ prowidcs clicnľs wiľh ncur rcul-ľimc busincss insighľs und compliuncc rcporľing, supporľing bcľľcr-inrormcd dccisions whilc mccľing rcguluľor; obliguľions crricicnľl;. Togcľhcr, ľhcsc iniľiuľiwcs sľrcngľhcn Ircss' connccľcd duľu ccos;sľcm; driwing smurľcr, rusľcr, und morc conridcnľ dccision muking ror our clicnľs. As wc cnľcr 2026, our conľinucd inwcsľmcnľ in AI, modcrn duľu pluľrorms und sculublc duľu producľs cmpowcrs ľhc rinunciul scrwiccs communiľ; ľo opcruľc wiľh spccd, prccision und conridcncc. mpạct ạnd outcomes ofi A rmmersron dạys 85% of attendees rated the experience 4 - 5 out of 5 76% Ircss Limiľcd Annuul Pcporľ 2025 of attendees now rate their AI knowledge 4/5 or above 86% of attendees see opportunities to integrate AI into team processes 5O% of attendees now use AI more frequently in their work 13 Responsible business Clrents ąnd ecosystem Why thrs toprc rs mạterrạW to ress Our clicnľs rcl; on our producľs ľo gcncruľc csscnľiul ouľcomcs ror ľhcir own clicnľs. Ircss is commiľľcd ľo conľinuousl; cnhuncing cusľomcr cxpcricncc und udwocuc;, rccognising ľhuľ our succcss is ľicd ľo our clicnľs' succcss. AdvrseWy Adwiscl; is our dcdicuľcd communiľ; ľo hclp udwicc prorcssionuls improwc crricicnc;, cusľomcr cxpcricncc und proriľubiliľ;. In 2025, Adwiscl; rcuchcd morc ľhun 62,000 pcoplc, bccoming onc or ľhc lurgcsľ rinuncc indusľr; pluľrorms wiľh u subscribcr communiľ; or morc ľhun 10,000 Ausľruliun udwicc prorcssionuls und un uwcrugc clicnľ suľisrucľion scorc or 4.4/5. Thc succcss in cngugcmcnľ ľhroughouľ ľhc ;cur wus u rcsulľ or wuluublc conľcnľ und inľcrucľiwc iniľiuľiwcs including ľhosc lisľcd bclow, dcsigncd ľo solwc rcul-world chullcngcs ror udwicc prorcssionuls. The Xplan Hub orrcrs clicnľs u dirccľ linc ľo Ircss cxpcrľs ľhrough dcdicuľcd 'usk mc un;ľhing' scssions, hclping ľhcm crricicnľl; usc Xplun und sľu; inrormcd ubouľ producľ cnhunccmcnľs. This rcsourcc hus ulrcud; gurncrcd owcr 23,000 wicws. The Growth Masterclass widco scrics supporľs prucľicc dcliwcr; or rcľircmcnľ udwicc ľo cwcr;du; Ausľruliuns. Iľ ulso shcds u lighľ on cmcrging udwicc busincss modcls in rcsponsc ľo Adwicc 2030: Thc Big Shirľ rcscurch. Thc Growľh Musľcrcluss scrics hus bccn uccrcdiľcd b; ľhc Finunciul Adwicc Associuľion Ausľruliu (FAAA) ror conľinuing prorcssionul dcwclopmcnľ poinľs. Advisely's webinars , such us ' Thc grcuľ rcľircmcnľ rcscuc ' und ' Thc growľh dcbuľc ', prowidc prucľicul insighľs ľo udwicc busincsscs, uľľrucľing morc ľhun 500 rcgisľrunľs und wcr; posiľiwc rccdbuck. Enhạncrng cWrent ạdvocạcy ạt ress Iress Limiľed Annual Reporľ 2025 Conľinuousl; improwing ľhc cxpcricncc or our clicnľs is ulwu;s u prioriľ; ror Ircss. Our rocus is on dcliwcring rcliublc, consisľcnľ producľs, prowiding rcsponsiwc supporľ, und cnhuncing our sorľwurc und scrwiccs ľo mccľ cwolwing clicnľ nccds. In 2025, Ircss' Ncľ Promoľcr Scorc incrcuscd 15pľs, rcrlccľing u murkcd improwcmcnľ in clicnľ suľisrucľion. Thc Loop, Ircss' Voicc or Cusľomcr progrum, coordinuľcs clicnľ lisľcning und plu;buck ucľiwiľ; ľo prowidc insighľs ľhuľ guidc our busincss sľruľcgics und producľ roudmups. In 2025, ľhis includcd: Morc ľhun 150 iniľiuľiwcs plunncd in rcsponsc ľo rccdbuck rrom ľhc 2024 clicnľ surwc; Thc csľublishmcnľ or u Cusľomcr Expcricncc Council ľo ulign orgunisuľionul prioriľics und shurc lcurnings ucross ľhc busincss Owcr 70 dccp diwc quuliľuľiwc inľcrwicws wiľh clicnľs rrom uround ľhc world Uscr rcscurch on Xplun ľo guidc roudmup prioriľisuľion und ruľurc dcwclopmcnľ The ress Pạrtnershrp Thc Ircss Purľncrship, u sccľor-lcuding iniľiuľiwc, luunchcd in ľhc UK during ľhc ;cur. Iľ prowidcs u blucprinľ ror colluboruľing wiľh bcsľ-in-cluss ľcchnolog; prowidcrs ľo dcliwcr ľighľl; uligncd, high-impucľ Xplun inľcgruľions, orrcring udwiscrs und ľhcir clicnľs u dccpcr, morc scumlcss cxpcricncc. Mhilc Ircss Opcn ulrcud; supporľs owcr 100 rinľcch und rcgľcch inľcgruľions, ľhc Purľncrship murks u ncw cru or opcn urchiľccľurc und indusľr; colluboruľion. This ;cur, ľwo purľncrs joincd: PlunncrPul (AI-powcrcd pluľrorm ror rinunciul udwicc/ wculľh munugcmcnľ) und Monc;inro (clicnľ porľul lcudcr). Mc cxpccľ ľo onbourd u muximum or rour quuliľ;, long-ľcrm purľncrs unnuull;, prioriľising rcuľurcs ľhuľ cnhuncc cxisľing Xplun runcľionuliľ;. 14 Conľcnľs Advocạcy, rndustry engạgement ạnd ạwạrds As u globul busincss, cnguging wiľh rcguluľors und indusľr; bodics is un imporľunľ purľ or how wc do busincss. Ircss cngugcs wiľh indusľr; ussociuľions ľo undcrsľund und shurc wicws on polic; und indusľr; muľľcrs, ucccss knowlcdgc und good prucľicc ľo udwuncc our sľruľcg;, und ucccss lcurning und prorcssionul dcwclopmcnľ opporľuniľics ror our pcoplc. Owcrsighľ und gowcrnuncc or mcmbcrships is cmbcddcd in our munugcmcnľ proccsscs, und Ircss pcoplc musľ udhcrc ľo ľhc Codc or Conducľ whcn cnguging wiľh mcmbcrship orgunisuľions. Thc ľublc or mcmbcr orgunisuľions cun bc round in ľhc 2025 Susľuinubiliľ; Duľubook . Mc urc proud or ľhc rccogniľion or our work und our pcoplc ucross ľhc globc rccicwcd during 2025. Thc complcľc lisľ is uwuilublc in ľhc 2025 Susľuinubiliľ; Duľubook . The .rg Lrfit Ircss Limiľcd Annuul Pcporľ 2025 In rcsponsc ľo ľhc growing udwicc gup und ľhc urgcnľ nccd ror 12 million Ausľruliuns ľo ucccss rinunciul guiduncc, Ircss commissioncd Dcloiľľc Acccss Economics ľo unul;sc ľhc nuľion's rinunciul cupubiliľ;. Finunciul cupubiliľ; - cncompussing ľhc knowlcdgc, skills, uľľiľudcs, und bchuwiors nccdcd ľo munugc monc; crrccľiwcl; - is csscnľiul ror indiwiduul wcllbcing und Ausľruliu's cconomic prospcriľ;. Thc Big Lirľ rinds ľhuľ ľhc mujoriľ; or Ausľruliuns - 5O% - huwc low lcwcls or rinunciul cupubiliľ;, lcuwing mun; wulncrublc ľo poor rinunciul dccisions, scums und long-ľcrm rinunciul sľrcss. In conľrusľ, ľhosc wiľh high lcwcls or rinunciul cupubiliľ; urc morc ľhun ľwicc us likcl; ľo scck rinunciul udwicc und curl; guins in rinunciul cupubiliľ; ľrunsluľc inľo wculľh ľhuľ cun bc us much us riwc ľimcs grcuľcr b; rcľircmcnľ. As ľhc buckbonc or Ausľruliu's udwicc inrrusľrucľurc ror morc ľhun ľwo dccudcs, Ircss is commiľľcd ľo supporľing ľhc indusľr; ľo cwolwc ľo bring hclp, guiduncc und udwicc ľo morc pcoplc. 15 Responsible business People and culture Why thrs toprc rs mạterrạW to ress Aľ Ircss, our pcoplc urc ľhc driwing rorcc bchind our innowuľion, ľhc rucc or our commiľmcnľ ľo clicnľs, und ľhc rounduľion or our ubiliľ; ľo udupľ und grow. Across our ľcum, wc conľinuc ľo sľrcngľhcn u culľurc builľ on curiosiľ;, uccounľubiliľ; und clicnľ rocus. B; nurľuring ľhcsc quuliľics und inwcsľing in u purposcrul, cmpowcring cnwironmcnľ, wc'rc cnubling our pcoplc ľo dcliwcr mcuningrul, long-ľcrm impucľ ror our clicnľs, our shurcholdcrs, und our busincss. EmpWoyee engạgement Ircss Limiľcd Annuul Pcporľ 2025 Thc 2025 cngugcmcnľ surwc; cupľurcd ľhc woiccs or 1,28O Ircss pcoplc, rcprcscnľing sľrong purľicipuľion or 86%. Owcrull cngugcmcnľ wus 53% in 2025, u onc poinľ incrcusc on ľhc 2024 pulsc surwc;. Ircss uspircs ľo uchicwc und susľuin un cngugcmcnľ ruľc or 70% or highcr. To cnsurc our cngugcmcnľ conľinucs ľo improwc, wc run Igniľc, u bcspokc cngugcmcnľ progrum dcsigncd ľo bcľľcr undcrsľund und sľrcngľhcn ľhc culľurul clcmcnľs ľhuľ will hclp our pcoplc ľhriwc. Bcľwccn Jul; und Augusľ 2025, morc ľhun 300 Ircss pcoplc conľribuľcd idcus und soluľions ľo cnhuncc ľhc Ircss cxpcricncc. Mc rccognisc ľhuľ mcuningrul chungc ľukcs ľimc und owcr ľhc ncxľ onc ľo ľwo ;curs, wc will conľinuc ľo dcliwcr ncw und improwcd iniľiuľiwcs. Thc rirsľ phusc or ľhis roudmup is rocuscd on building grcuľcr cluriľ; uround our umbiľion, wu;s or working, lcudcrship ľonc und pcrrormuncc ulignmcnľ. A more connected ress wrth Workvrvo During ľhc ;cur, Morkwiwo, our ncw globul inľruncľ, wus luunchcd ľo ull ľcum mcmbcrs, bringing our pcoplc ľogcľhcr on onc cngugcmcnľ pluľrorm ror ľhc rirsľ ľimc. To duľc, O7% or our ľoľul workrorcc huwc uscd Morkwiwo ľo rccciwc imporľunľ busincss upduľcs, cclcbruľc ľcum succcsscs und milcsľoncs und shurc pccr-ľo-pccr rccogniľion. nvestrng rn the growth ofi our peopWe This ;cur, wc luunchcd LinkedIn Learning , cnubling our pcoplc ľo ucccss ľhousunds or courscs dcsigncd ľo supporľ prorcssionul und pcrsonul dcwclopmcnľ. Sincc iľs luunch, wc'wc sccn sľrong upľukc, wiľh un uwcrugc or 13.4 hours or lcurning complcľcd pcr pcrson. This rcrlccľs our ongoing commiľmcnľ ľo building cupubiliľ;, rosľcring curiosiľ;, und cmpowcring our pcoplc ľo grow ľhcir skills in u wu; ľhuľ supporľs boľh ľhcir curccrs und ľhc succcss or Ircss. Drrvrng perfiormạnce ạnd rewạrdrng rmpạct This ;cur murkcd un imporľunľ milcsľonc in how wc rccognisc und rcwurd pcrrormuncc uľ Ircss, wiľh ľhc inľroducľion or u group-widc Shorľ Tcrm Inccnľiwc (STI) progrum. For ľhc rirsľ ľimc, ull ľcum mcmbcrs, cxccpľ ľhosc ulrcud; purľicipuľing in u Sulcs Inccnľiwc Plun, will huwc ľhc opporľuniľ; ľo rccciwc un uwurd buscd on ľhcir conľribuľion ľo Ircss' succcss. Thc STI is dcsigncd ľo sľrcngľhcn our high pcrrormuncc culľurc b; crcuľing u clcur link bcľwccn indiwiduul crrorľ, compun; pcrrormuncc und rcwurd. STI pcrrormuncc will bc usscsscd uguinsľ boľh compun; und indiwiduul Kc; Pcrrormuncc Indicuľors (KPIs), rcrlccľing mcusurublc ouľcomcs ľhuľ driwc shurcd succcss. In uddiľion, ull purľicipunľs urc cxpccľcd ľo dcmonsľruľc Ircss' wulucs und bchuwiours. This upprouch cnsurcs ľhuľ rccogniľion is uligncd noľ onl; ľo whuľ wc dcliwcr, buľ ulso ľo how wc dcliwcr iľ, rcwurding impucľ, uccounľubiliľ; und ľhc conľribuľion or cwcr; indiwiduul ľo Ircss' long ľcrm pcrrormuncc. Provrdrng benefits thạt mạtter Our cmplo;cc bcncriľs urc dcsigncd ľo bc globull; consisľcnľ whilc uccommoduľing rcgionul dirrcrcnccs in rcguluľion und uwuilubiliľ;. In 2025, wc rurľhcr sľrcngľhcncd our lcuding purcnľul lcuwc polic; b; rcmowing ľhc minimum scrwicc rcquircmcnľ. This complimcnľs our cxisľing supporľ, which includcs 17 wccks' puid lcuwc uľ rull pu; und u rurľhcr ninc wccks uľ hulr pu;, 10 puid kccping-in-ľouch du;s, u phuscd rcľurn ľo work on rull sulur;, und conľinucd rcľircmcnľ conľribuľions whcrc possiblc. Mc ulso orrcr u rungc or bcncriľs ľhuľ promoľc buluncc, wcllbcing und communiľ; impucľ. Thcsc includc our Long Mcckcnd bcncriľ, prowiding cighľ uddiľionul lcuwc du;s cuch ;cur wiľh ľhc rlcxibiliľ; ľo usc onc on u birľhdu;; cighľ und u hulr du;s or sľurľing school lcuwc ror purcnľs; ľhc ubiliľ; ľo purchusc or scll up ľo 10 du;s or unnuul lcuwc; und ľhrcc Ircss Impucľ wolunľccr du;s ľo cncourugc communiľ; inwolwcmcnľ. 16 Sạfiety & weWWberng Ircss rccogniscs hculľh, surcľ; und wcllbcing urc inrlucnccd b; boľh ľhc ph;sicul cnwironmcnľ und ľhc wu; work is dcsigncd und cxpcricnccd. For ľhis rcuson our ucľiwc progrum ror surcľ; und wcllbcing uddrcsscs ph;sicul huxurds us wcll us ps;chosociul huxurds. Our rocus is on minimising risks ľo our pcoplc's ph;sicul und ps;chosociul wcllbcing, whcľhcr working in ľhc orricc, rrom homc or in oľhcr locuľions. In prucľicc, ľhis mcuns: Asscssing how wc work und ľhc spuccs wc usc ľo cnsurc ľhc; urc surc, comrorľublc und riľ ror purposc ľhrough inľcrnul und ľhird-purľ; uudiľs Enguging wiľh our pcoplc ľo undcrsľund hculľh, surcľ; und wcllbcing nccds, prowiding guiduncc und ľruining on surc work prucľiccs, und ucľing on rccdbuck Prowiding ucccss ľo ľhird-purľ; cmplo;cc ussisľuncc progrums ror cuch opcruľing murkcľ, which cun supporľ pcoplc wiľh u rungc or issucs und conccrns boľh boľh insidc und ouľsidc or ľhc workplucc Conľcnľs Flcxiblc working prucľiccs, including ľhc udopľion or u h;brid working upprouch ror ull orricc-buscd pcoplc In 2025 wc commcnccd un unnuul indcpcndcnľ surwc; ucross ull or our orricc locuľions, ľo mcusurc risk or ps;chosociul huxurds in our workplucc. Pcsulľs urc bcnchmurkcd ľo hclp idcnľir; kc; rocus urcus ľhuľ mu; bc ncguľiwcl; impucľing mcnľul hculľh und owcrull ps;chosociul surcľ; or our cmplo;ccs. Thc 2025 rcsulľs show ľhuľ gcncrull; our pcoplc rccl wcll supporľcd, huwc ľhc ľools ľhc; nccd ľo complcľc ľhcir rolcs crrccľiwcl; und urc clcur on ľhc scopc or ľhcir work wiľh munugcublc worklouds; ulľhough ľhcrc is un opporľuniľ; ľo improwc pcrspccľiwcs or how chungc is munugcd uľ Ircss. Surcľ; und wcllbcing progrums und mcľrics urc rcwicwcd b; ľhc Mork Hculľh & Surcľ; Commiľľcc und ľhc Bourd. Ircss Limiľcd Annuul Pcporľ 2025 CeWebrạtrng coWWạborạtron ạcross ress - PeopWe Confierences In 2025, our pcoplc cumc ľogcľhcr in Johunncsburg, Chclľcnhum und Mclbournc ror Ircss' Pcoplc Conrcrcnccs. Uniľcd b; ľhc ľhcmc, 'Unlock Tomorrow', ľhc cwcnľs broughľ ľcums rrom ull rcgions ľogcľhcr ľo connccľ in pcrson, ulign ľo Ircss' long-ľcrm sľruľcg; und uccclcruľc our shurcd umbiľion or shuping ľhc ruľurc or rinunciul ľcchnolog;. Across ľwo immcrsiwc du;s in cuch locuľion, our pcoplc cxplorcd ľhc ľhcmcs shuping our indusľr;, including ľhc impucľ or AI, ľhc powcr or duľu, cloud ľcchnolog;, innowuľion, lcudcrship und dcwcloping ruľurc-rcud; skills. Thc rormuľ blcndcd kc;noľc spcukcrs, puncl discussions, ľcum-buscd lcurning und connccľion-rocuscd cxpcricnccs, rcinrorcing u sľrong scnsc or uniľ; und pridc in our purposc. Connccľion, colluboruľion und ľhc opporľuniľ; ľo hcur dirccľl; rrom lcudcrship cmcrgcd us kc; highlighľs. Our pcoplc ulso wulucd lcurning rrom cxľcrnul spcukcrs und building rcluľionships ucross ľcums, runcľions und rcgions. Thc conrcrcnccs sľrcngľhcncd culľurc, lirľcd cncrg; und shurpcncd collccľiwc rocus, rcinrorcing Ircss' commiľmcnľ ľo inwcsľing in our pcoplc und cnsuring wc urc cquippcd, inspircd und uniľcd. 1,074 attendees globally 40 external speakers 3 locuľions Cheltenham, UK Johannesburg, South Africa Melbourne, Australia 22 sessions 83% satisfaction score (11% increase from 2023) $74,000 donated to 12 charities through Iress Impact 17 PeopWe ạnd cuWture (contrnued) Responsible business Drversrty, Equrty ạnd ncWusron Ircss opcruľcs ucross scwcn counľrics und rccogniscs ľhuľ huwing u workrorcc composiľion ľhuľ is noľ onl; rcprcscnľuľiwc or our rcgions buľ ulso prowidcs cwcr;onc ľhc opporľuniľ; ľo bc undcrsľood, rcspccľcd und surc is purumounľ, rcgurdlcss or buckground und lirc cxpcricnccs. Ircss' Diwcrsiľ;, Equiľ; & Inclusion (DEI) sľruľcg; rocuscs on rour kc; ľhcmcs: Comply - rcwicw, udopľ und cmbcd ľhc rcquircd policics und prucľiccs ľo cnsurc udhcrcncc ľo globul/locul DEI obliguľions Ircss Limiľcd Annuul Pcporľ 2025 Prevent - minimisc risk b; rocusing on iniľiuľiwcs ľhuľ sľrcngľhcn our ubiliľ; ľo prcwcnľ ull rorms or hurussmcnľ, cnsuring ľhuľ our pcoplc rccl surc und know ľhuľ, in ľhc insľuncc or unwunľcd siľuuľions occurring, ľhc; cun ľrusľ ľhc proccss ľo rcsoluľion. Ensurc cquiľ; in our prucľiccs und proccsscs so us noľ ľo discriminuľc on un; lcwcl Include - know our pcoplc und whuľ muľľcrs mosľ ľo ľhcir cxpcricncc uľ Ircss. This rccdbuck, couplcd wiľh our duľu cupľurc on dcmogruphics, hclps undcrsľund ľhc sľrcngľhs und opporľuniľics in ľhc composiľion or our workrorcc. Focusing on inclusion rirsľ uims ľo consisľcnľl; crcuľc u ps;chologicull; surc cnwironmcnľ whcrc woiccs urc hcurd und wulucd Represent - cnsurc ľhuľ ľhc workrorcc wc cmplo;, mobilisc und cngugc is rcprcscnľuľiwc or socicľ; und ľhc murkcľs wc opcruľc in und ľhc clicnľs wc supporľ, uľ ull lcwcls Ircss rcporľs on our policics, sľruľcgics und ucľions on gcndcr cquuliľ;, und ľhc gcndcr pu; gup. Thcsc rcporľs urc uwuilublc on our wcbsiľc . Ircss hus commiľľcd ľo ľhc 40:40 Vision und scľ ľurgcľs ľo uchicwc 40% rcmulc rcprcscnľuľion uľ Bourd und cxccuľiwc lcwcls b; 2030. As uľ 31 Dcccmbcr 2025, Ircss hud 2O% rcmulc rcprcscnľuľion on ľhc Bourd. Thc Bourd rcmuins commiľľcd ľo ľhc objccľiwc or diwcrsc composiľion und considcrs ľhis in Bourd rcncwul und nominuľion proccsscs. In 2025, Ircss mcľ ľhc cxccuľiwc-lcwcl ľurgcľ wiľh 45% rcmulc rcprcscnľuľion. Fcmulc rcprcscnľuľion umongsľ ull pcoplc lcudcrs rcmuins sľublc uľ 38%. Ircss muinľuincd MOPK180 Endorscd Emplo;cr sľuľus in Ausľruliu und ľhc UK, signir;ing our commiľmcnľ ľo bcing un cmplo;cr or choicc ror ull womcn. Ircss wus ulso numcd b; MOPK180 us onc or Ausľruliu's Top 101 Morkpluccs ror Momcn . Mc urc proud ľo shurc ľhuľ in our lusľ unnuul pcoplc surwc; (Fcbruur; 2025) cngugcmcnľ on diwcrsiľ; und inclusion rccordcd improwcmcnľs or uľ lcusľ riwc poinľs, compurcd ľo ľhc prior surwc; (Dcccmbcr 2023). This duľu will bc collccľcd uguin in 2026, wiľh ľhc inrormuľion uscd ľo shupc our DEI ucľion plun. Ircss ucknowlcdgcd duľcs or globul und locul signiricuncc, such us Inľcrnuľionul Momcn's Du;, und wc conľinucd ľo ruciliľuľc our globul book club which connccľs rcudcrs wiľh ľhc cxpcricnccs or diwcrsc groups. Our workspuccs ulso supporľ inclusion ľhrough incorporuľing dcdicuľcd pru;cr rooms, wcllncss rooms (which includc ruciliľics ror brcusľrccding) und quicľ working spuccs inľo orricc lu;ouľs. 18 Women's representạtron ạt ress rn ?0?5 34% Total workforce 2O% Board representation* ЖIncludcs CEO 45% Executive leaders Growrng ạ drverse tạWent prpeWrne Ircss conľinucs ľo plu; un ucľiwc rolc in Souľh Arricu's Broud-Buscd Bluck Economic Empowcrmcnľ (B-BBEE) progrum, u nuľionul lcgisluľiwc rrumcwork uimcd uľ uddrcssing ľhc sľrucľurul incquuliľics crcuľcd undcr upurľhcid. Through mcusurcs such us owncrship, munugcmcnľ conľrol, cmplo;mcnľ cquiľ;, skills dcwclopmcnľ, und cnľcrprisc und supplicr dcwclopmcnľ, ľhc rrumcwork sccks ľo cnublc mcuningrul cconomic purľicipuľion or Bluck Souľh Arricuns und promoľc udwunccmcnľ or Bluck pcoplc, ;ouľh, und pcoplc wiľh disubiliľics. Our Gruduuľc Progrum in Souľh Arricu supporľs u diwcrsc, ruľurc-rcud; workrorcc whilc conľribuľing ľo locul cmplo;mcnľ cquiľ; und skills dcwclopmcnľ. Owcr ľhc pusľ six Conľcnľs ;curs, wc huwc succcssrull; ubsorbcd 78% or 36 gruduuľcs inľo pcrmuncnľ rolcs, rcinrorcing our commiľmcnľ ľo susľuinublc ľulcnľ growľh. In 2025 wc wclcomcd rour Bluck gruduuľcs inľo Cusľomcr Succcss, Producľ Implcmcnľuľion, Producľ Supporľ und Busincss Anul;sľ rolcs ucross our Mculľh Munugcmcnľ und Truding und Murkcľ Duľu ľcums. In ľhc UK, scwcn upprcnľiccs joincd ľhc busincss in 2025, ucross Enginccring, Producľ und InroScc. Buscd in Chclľcnhum, ľhc upprcnľiccs work in u sľrucľurcd dcwclopmcnľ progrum ľhuľ spliľs ľhcir ľimc bcľwccn hunds-on cxpcricncc wiľhin ľhcir ľcums, und rormul orr-ľhc-job dcwclopmcnľ ľhrough ľhcir ussociuľcd ľruining prowidcr. Thc progrum sľrcngľhcns our long-ľcrm ľulcnľ pipclinc und succcssion plunning gouls und rccdbuck rrom purľicipunľs hus bccn wcr; posiľiwc. In 2025, Ircss cnľcrcd inľo u sľruľcgic purľncrship wiľh C;Num , ľhc Chclľcnhum-buscd UK c;bcr ľcchnolog; und sccurc ľcchnolog; ncľwork. Mc ulso prowidcd spcciric runding Ircss Limiľcd Annuul Pcporľ 2025 ľo supporľ inclusion uľ EmPowcrC;bcr. Thc rlugship cwcnľ hosľs owcr 1000 sľudcnľs, purľiculurl; girls, showcusing ľhc curccr opporľuniľics uwuilublc in ľhc c;bcr indusľr; ľhrough inľcrucľiwc dcmonsľruľions und ncľworking wiľh indusľr; purľncrs. Ircss' supporľ prowidcd ľrunsporľ ror 250 sľudcnľs who mighľ oľhcrwisc rucc burricrs ľo uľľcnding, ucccssibiliľ; supporľ ľo cnublc 50 sľudcnľs wiľh uddiľionul nccds ľo rull; purľicipuľc, und longcr-ľcrm opporľuniľics ľhrough C;Num-ruciliľuľcd workplucc cncounľcrs und work cxpcricncc ror uľ lcusľ 75 sľudcnľs. 1O Responsible business Ethrcs, rntegrrty ąnd rrsk Why thrs toprc rs mạterrạW to ress Our commiľmcnľ ľo cľhicul conducľ und proucľiwc risk munugcmcnľ undcrpins ľhc succcss or our busincss, clicnľs, supplicrs, pcoplc, und communiľics. Guidcd b; ľhc Codc or Eľhics und Conducľ , wc ucľ wiľh inľcgriľ;, uphold humun righľs und opcruľc in compliuncc wiľh lcgul und rcguluľor; obliguľions. Creạtrng ạn ethrcạW cuWture Our Codc or Eľhics und Conducľ scľs clcur cxpccľuľions ror how cmplo;ccs pcrrorm ľhcir rolcs und cngugc wiľh sľukcholdcrs. Aligncd wiľh our wulucs und supporľcd b; our risk und pcoplc rrumcworks, iľ is rcinrorccd b; our Supplicr Codc or Eľhics Ircss Limiľcd Annuul Pcporľ 2025 und Conducľ. All Ircss cmplo;ccs complcľc munduľor; ľruining wiľhin O0 du;s or joining on kc; ľopics including whisľlcblowing, unľi-bribcr; und corrupľion, rruud prcwcnľion und insidcr ľruding. Speạkrng up In 2025 wc upduľcd our Spcuking Up Polic; ľo rcsľrucľurc ľhc whisľlcblowing rcporľing mcchunism und dcwclop ľhc inwcsľiguľion proccss ľo cnsurc ľhuľ un; rcporľs wcrc dculľ wiľh consisľcnľl; und uppropriuľcl;. This includcd clurir;ing ľhc upprouch ľo Ircss' globul opcruľions und ncw conľucľ puľhwu;s ror cmplo;ccs. Thc rollouľ or ľhc ncw progrum includcd upduľcd munduľor; onlinc ľruining und promoľion or our rcporľing chunncls, such us ľhc indcpcndcnľ und conridcnľiul ľhird-purľ; whisľlcblowing scrwicc, YourCull. Conflrcts ofi rnterest, ạntr-brrbery ạnd corruptron In 2025, wc rcwicwcd und cnhunccd ľhc Anľi-bribcr; und Corrupľion Polic; ľo cmphusisc our xcro-ľolcruncc upprouch ľo bribcr; und corrupľion risks. In uddiľion, wc rcwicwcd und cnhunccd ľhc Conrlicľs or Inľcrcsľ Polic; und rcporľing mcchunisms ľo prowidc grcuľcr cluriľ; ľo our pcoplc on how ľo idcnľir; (und rcporľ) poľcnľiul conrlicľs. Mc ulso dcwclopcd u Girľs und Hospiľuliľ; Polic; und rcgisľcr ľo cnsurc ľhcsc ucľiwiľics urc munugcd uppropriuľcl;, ucknowlcdging ľhuľ ľhc; mu; crcuľc u conrlicľ or inľcrcsľ, or ľhc pcrccpľion or unduc inrlucncc, ir noľ hundlcd corrccľl;. Muľcriul brcuchcs or cuch polic;, whcrc dcľccľcd, urc rcporľcd ľo ľhc Bourd. Ircss did noľ dcľccľ un; muľcriul brcuchcs in 2025. 20 Strengthenrng rrsk mạnạgement Ircss' muľcriul risk cuľcgorics und urcus or rocus urc dcľuilcd rurľhcr in ľhc Pisk Munugcmcnľ sccľion or ľhis Pcporľ. Ircss rcgulurl; rcwicws iľs risks und opcruľing cnwironmcnľ ľo idcnľir; und munugc risks und opporľuniľics. In 2025, Ircss inwcsľcd in uddiľionul risk rcsourccs us purľ or uplirľing und opcruľionulising ľhc ľhrcc lincs or dcrcncc modcl ror risk munugcmcnľ. Group Pisk unnuull; conducľs un orgunisuľion-widc risk culľurc surwc; ľo cwuluuľc ľhc crrccľiwcncss und muľuriľ; or Ircss' risk culľurc, bchuwiours und sľrucľurcs. Thc 2025 Surwc; rcsulľs rcrlccľ improwcd posiľiwc scnľimcnľ ucross ľhc dirrcrcnľ risk culľurc dimcnsions, compurcd ľo 2024. Thc posiľiwc ľrcnd in ľhc rcsulľs rcrlccľs ľhc work bcing undcrľukcn ucross ľhc orgunisuľion ľo uplirľ risk munugcmcnľ uwurcncss, prucľiccs und culľurc morc broudl;. ResponsrbWe procurement Ircss' supplicr busc cxcccds 1,000 und cncompusscs supplicrs or ľcchnolog; inrrusľrucľurc, sorľwurc, ruciliľics munugcmcnľ, bunking scrwiccs, ouľsourccd disciplincs, und prorcssionul consulľing. Our ạpproạch Mc urc commiľľcd ľo cnsuring our ľhird-purľ; spcnd is uppropriuľcl; gowcrncd, ľrunspurcnľ, und uligns wiľh our rcsponsiblc busincss prucľiccs. Supplier Council oversight: Onbourding or ncw supplicrs ubowc spcciric spcnd ľhrcsholds is subjccľ ľo rcwicw b; ľhc Supplicr Council. Procurcmcnľ und supplicr risks urc munugcd us purľ or Ircss' Busincss Opcruľions risk, dcľuilcd in ľhc Pisk Munugcmcnľ sccľion or ľhis rcporľ. Supplier Code of Conduct: Our Supplicr Codc or Eľhics und Conducľ clcurl; ouľlincs Ircss' cxpccľuľions, rcquiring supplicrs und ľhcir sub-conľrucľors ľo shurc und udhcrc ľo ľhc wulucs scľ ouľ in ľhc Codc. Rrsk mạnạgement ạnd due drWrgence Conľcnľs To muinľuin u sccurc und rcsponsiblc suppl; chuin, ncw supplicrs undcrgo duc diligcncc us purľ or our procurcmcnľ proccsscs. For high-risk cuľcgorics, Ircss conducľs uddiľionul duc diligcncc, including siľc wisiľs und inľcrwicws. Mc proucľiwcl; work ľo prcwcnľ humun righľs ubuscs in our suppl; chuin ľhrough ongoing cmplo;cc ľruining, risk usscssmcnľ, und duc diligcncc crrorľs. Thcsc iniľiuľiwcs urc dcľuilcd in our unnuul Modcrn Sluwcr; Sľuľcmcnľ . Thc 2025 sľuľcmcnľ, prcpurcd in linc wiľh rcguluľions in Ausľruliu und ľhc UK, is schcdulcd ror publicuľion on our wcbsiľc mid-2026. In uddiľion, Ircss rcccnľl; implcmcnľcd u ncw supplicr insighľ soluľion ľo incrcusc our wisibiliľ; or cnwironmcnľul, sociul und gowcrnuncc risks in our suppl; chuin. This supporľs our goul ľo incrcusc supplicr-spcciric risk usscssmcnľs ľo bcľľcr ľurgcľ crrorľs und conľrols. SuppWrer drversrty Ircss Limiľcd Annuul Pcporľ 2025 As purľ or Souľh Arricu's Broud-Buscd Bluck Economic Empowcrmcnľ (B-BBEE) iniľiuľiwc, Ircss' Enľcrprisc und Supplicr Dcwclopmcnľ (ESD) progrums conľinuc ľo sľrcngľhcn smull bluck-owncd busincsscs wiľhin ľhc Ircss suppl; chuin, prowiding boľh rinunciul und non-rinunciul supporľ. Thc Group's conľribuľion ľurgcľs rcmuin uľ 3% und 2% or locul ncľ proriľ urľcr ľux ror cnľcrprisc und supplicr dcwclopmcnľ, rcspccľiwcl;. In 2025, progrum conľribuľions supporľcd u rungc or cnľcrpriscs, including Akunumililo Firc Fighľcrs, Mulcdi Frcsh, Luscľhu Truding, Luck; Timc Inwcsľmcnľs, Polclo Unlimiľcd, Inľclligcnľ Adwisor;, M; Swccľ Poľuľo, Auľhcnľic Food Sľudio, PTS Cubcd, STIN Tcchnolog;, Vcxi Soluľions und ABOT Tcchnolog;. As purľ or ľhc progrum's cxccuľion, Ircss ulso rcpurposcd sccond-hund usscľs rrom ľhc Johunncsburg orricc rclocuľion, disľribuľing ľhcm ľo sclccľcd ESD bcncriciurics ľo hclp cnhuncc ľhcir opcruľionul cupuciľ; und long-ľcrm susľuinubiliľ;. 21 Responsible business Ethrcs, rntegrrty ạnd rrsk (contrnued) Trạnspạrent reportrng Tạx trạnspạrency Ircss is commiľľcd ľo compl;ing wiľh ull upplicublc luws und rcguluľions rcluľing ľo ľux, und cnsurcs iľ pu;s ull ľuxcs in u ľimcl; munncr. Iľ muinľuins u ľrunspurcnľ und colluboruľiwc rcluľionship wiľh ull ľuxuľion uuľhoriľics. Our 2025 wolunľur; ľux ľrunspurcnc; rcporľ will bc publishcd on our wcbsiľc. ESG reportrng Iress Limiľed Annual Reporľ 2025 As purľ or our commiľmcnľ ľo ľrunspurcnc;, Ircss purľicipuľcs in ESG ruľings ľools uscd b; our sľukcholdcrs und ľhcir unul;sľs. In 2025, Ircss wus ruľcd 'Primc' b; ISS ESG, mcuning wc rulril umbiľious ubsoluľc pcrrormuncc rcquircmcnľs ror our sccľor. Mc wcrc ulso ruľcd 'low risk' b; Susľuinul;ľics, indicuľing crrccľiwc munugcmcnľ or ESG risks. Our 2025 climuľc-rcluľcd disclosurcs, prcpurcd in uccorduncc wiľh ľhc Ausľruliun Susľuinubiliľ; Pcporľing Sľundurds (AASB S2), urc scľ ouľ in ľhc Susľuinubiliľ; Pcporľ (pugc 120). Ircss conľinucs ľo rcporľ in ulignmcnľ wiľh ľhc Globul Pcporľing Iniľiuľiwc (GPI), muppcd in our Susľuinubiliľ; Duľubook . Inrormuľion in ľhis rcporľ is prcpurcd b; inľcrnul subjccľ muľľcr cxpcrľs, supporľcd b; cwidcncc, subjccľ ľo wcriricuľion b; Munugcmcnľ und upprowcd b; ľhc Ircss Bourd. 22 2025 Ircss Pcoplc Conrcrcncc, Mclbournc Conľcnľs Envrronment ąnd socrąl rmpąct Why thrs toprc rs mạterrạW to ress Mc nccd ľo ucľ smurľ in our munugcmcnľ or ľhc risks und opporľuniľics ľo conľinuc ľo dcliwcr wuluc ror our sľukcholdcrs, und rcspond ľo chunging sľukcholdcr und lcgisluľiwc cxpccľuľions. A sľrong connccľion ľo our communiľ; hclps Ircss dcliwcr on our goul or u smurľcr rinunciul s;sľcm ľhuľ works ror cwcr;onc, in uddiľion ľo cnguging our pcoplc und dcliwcring wuluc in our communiľ;. Pccogniscd on the Financial Times / Statista APAC Climate Leaders List for the first time CWrmạte ạnd envrronment Ircss Limiľcd Annuul Pcporľ 2025 Ircss uims ľo minimisc ľhc cnwironmcnľul impucľs or our opcruľions. In 2025, wc incrcuscd ľhc umounľ or rcncwublc clccľriciľ; uscd in Ausľruliu, rurľhcr consoliduľcd our globul orricc rooľprinľ, und conľinucd ľo cngugc our pcoplc on rcsponsiblc wusľc munugcmcnľ und rcc;cling progrums; including rcducing singlc-usc 100% renewable electricity in Australia plusľic puckuging umcniľ; iľcms in S;dnc; und Mclbournc. Elccľronic dcwicc rcc;cling wus high compurcd ľo prior ;curs duc ľo orricc mowcs und closurcs in riwc counľrics. During ľhc ;cur, u rcwicw or Ircss' grccnhousc gus inwcnľor; und ľurgcľs wus conducľcd urľcr dcľcrmining ľhuľ chungcs ľo our busincss modcl us u rcsulľ or ľrunsrormuľion mcľ ľhc signiricuncc ľhrcsholds ror rc-busclining 3,OO5 end of life electronic devices resold or harvested for parts our grccnhousc gus (GHG) inwcnľor;. As u rcsulľ or ľhis rcwicw, wc includcd ncw sourccs or cmissions und mudc chungcs ľo our mcľhodolog; ľo supporľ complcľcncss, ľrunspurcnc; und uuľomuľion. $25,000 from the sale of end of life electronics donated to LiteHaus International, a charity that advances digital inclusion Thcsc chungcs, combincd wiľh ľhc chungcs ľo our busincss, mcuns ľhuľ prcscnľing 2025 GHG pcrrormuncc uguinsľ ľhc originul ľurgcľs would noľ prowidc un uccuruľc wicw or our cmissions rcducľion crrorľs. In conscqucncc, Ircss will noľ rcporľ progrcss uguinsľ ľhcsc ľurgcľs in 2025. Insľcud, wc will rcwisiľ ľurgcľ scľľing in 2026, using 2025 us u ncw busclinc. Complcľc climuľc-rcluľcd disclosurcs prcpurcd in uccorduncc wiľh ľhc Ausľruliun Susľuinubiliľ; Pcporľing Sľundurds (AASB S2) urc in ľhc Susľuinubiliľ; Pcporľ sľurľing on pugc 120. 23 Responsible business Envrronment ạnd socrạW rmpạct (contrnued) SocrạW rmpạct Ircss Impucľ is our longsľunding progrum ror cnguging und supporľing ľhc communiľics wc opcruľc in. In 2025, wc cclcbruľcd u rccord Ircss Limiľcd Annuul Pcporľ 2025 ;cur wiľh u signiricunľ incrcusc in progrum purľicipuľion. Mc ulso inľroduccd u ncw wolunľccr rcwurds bcncriľ, whcrc cmplo;ccs ľhuľ wolunľccr urc rcwurdcd wiľh u crcdiľ ľhc; cun donuľc ľo churiľ;. This is in uddiľion ľo ľhrcc du;s puid wolunľccr lcuwc und dollur-ror-dollur donuľion muľching, subjccľ ľo indiwiduul und compun; limiľs. ?0?5 ress mpạct contrrbutron $810,000 ľoľul wuluc 5x increase in the number of employees donating Financial donaľion 41% Communiľy invesľmenľ 24.7% Time volunľeering 13.8% Managemenľ & adminisľraľion cosľ 13.5% 3x increase in the number of employees volunteering Leveraged conľribuľion 5.9% 78% increase in the number of hours volunteered In-kind conľribuľion 1% 142% increase in employee donations (cash, goods and donated rewards) 367 causes suppported by employees worldwide Imugcs ubowc: Ircss pcoplc wolunľccring in 2025 24 Ircss Limiľcd Annuul Pcporľ 2025 Conľcnľs .oąrd ofi Drrectors Roger Shạrp Independent Non-Executive Director (sincc Fcbruur; 2021) Chair (sincc Mu; 2021) BA LLB Pogcr hus morc ľhun 30 ;curs' globul cxpcricncc in murkcľs, ľcchnolog; und gowcrnuncc. Hc hus udwiscd, builľ, run und chuircd u numbcr or ľcchnolog; compunics. Pogcr currcnľl; chuirs Mcb Truwcl Group Limiľcd (ASX:MEB) (Dirccľor sincc Junuur; 2013 und Chuir sincc 21 Junc 2017), Tcchnolog; Ouccnsľown Limiľcd (u noľ-ror-proriľ) und bouľiquc ľcch inwcsľmcnľ bunk Norľh Pidgc Purľncrs. Prcwious gowcrnuncc rolcs includc chuiring ľhc Ncw Zculund Loľľcrics Commission unľil 31 Augusľ 2024 und chuiring ľhc Adwisor; Bourd or Sľurr Limiľcd unľil Nowcmbcr 2023. Hc wus prcwiousl; Globul Hcud or Tcchnolog; und CEO or Asiu Puciric Sccuriľics ror ABN AMPO Bunk. Andrew RusseWW Group Chief Executive Officer s Managing Director (sincc Nowcmbcr 2025) BEc, MBA, GAICD Andrcw is Group Chicr Exccuľiwc Orriccr und Munuging Dirccľor or Ircss, uppoinľcd in Nowcmbcr 2025. Hc is un cxpcricnccd public-compun; CEO, huwing now bccn uppoinľcd ľo lcud ľhrcc ASX-300 lisľcd compunics. Andrcw brings dccp inľcrnuľionul lcudcrship cxpcricncc ucross rinunciul scrwiccs und ľcchnolog;. Mosľ rcccnľl;, hc scrwcd us Group CEO und Munuging Dirccľor or Bruwuru Soluľions (Jul; 2023 ľo April 2025), whcrc hc lcd u succcssrul sľruľcgic und opcruľionul rcscľ ľhuľ rcľurncd ľhc globul pluľrorm prowidcr ľo proriľubiliľ; und rcposiľioncd ľhc busincss ror susľuinublc long-ľcrm growľh. Prior ľo Bruwuru, Andrcw wus CEO und Munuging Dirccľor or Cluss Limiľcd. During his ľcnurc, hc rcimugincd ľhc busincss sľruľcg;, cxccuľcd ľurgcľcd ucquisiľions, sľrcngľhcncd producľ und cusľomcr ouľcomcs, und ulľimuľcl; owcrsuw ľhc compun;'s prcmium sulc ľo HUB24 Limiľcd in 2022. Eurlicr in his curccr, Andrcw wus ľhc rounding Exccuľiwc Gcncrul Munugcr or PEA Group's rinunciul scrwiccs diwision und hcld scnior cxccuľiwc rolcs uľ Morľgugc Choicc Limiľcd und Virgin Monc; Ausľruliu. Across his curccr, hc hus builľ u sľrong rcpuľuľion ror disciplincd cxccuľion, wuluc-uccrcľiwc growľh, und lcuding complcx, rcguluľcd ľcchnolog; busincsscs ľhrough ľrunsrormuľion. 25 Bourd or Dirccľors Boạrd ofi Drrectors (contrnued) Trudy Vonhofifi Independent Non-Executive Director (sincc Fcbruur; 2020) Chair of the Audit s Risk Committee (sincc Mu; 2021) BBus(Hons), MBA, FAICD, SF Fin Trud;, un uccomplishcd rinunciul scrwiccs cxccuľiwc, brings owcr 25 ;curs or cxpcrľisc in sľruľcgic lcudcrship, rinunciul munugcmcnľ, rcguluľor; compliuncc, und opcruľionul ľrunsrormuľion. Hcr curccr dcmonsľruľcs sľrong cupubiliľics in rcľuil und busincss bunking, ľcchnolog;-cnublcd scrwicc dcliwcr;, risk munugcmcnľ, und cusľomcr-ccnľric busincss modcls. In scnior cxccuľiwc rolcs uľ Mcsľpuc und AMP, Trud; lcd signiricunľ porľrolios ucross rcľuil und busincss bunking, rinuncc, ľcchnolog; und opcruľions, und ugribusincss, dcwcloping dccp cxpcrľisc in driwing orgunisuľionul pcrrormuncc, sľukcholdcr cngugcmcnľ, und improwing cusľomcr ouľcomcs. Trud; currcnľl; scrwcs us u Dirccľor or Crcdiľ Corp Group Lľd (ASX:CCP) (sincc Scpľcmbcr 201O), Cuscul Limiľcd (ASX:CCL) (Sincc April 201O), und Ausľruliun Cunc Furms Limiľcd (Sincc April 2021), und is un Indcpcndcnľ Mcmbcr or ľhc Nominuľions Commiľľcc ror Tcnnis Ausľruliu. Hcr prior bourd cxpcricncc includcs AMP Bunk, A2B (Cubchurgc), Purulco Holdings Limiľcd, Tcnnis NSM, und ľhc Mcsľpuc Sľurr Supcrunnuuľion Fund. Ircss Limiľcd Annuul Pcporľ 2025 MrchạeW Dwyer AM Independent Non-Executive Director (sincc Fcbruur; 2020) AdwDip(FinSwcs), Dip(SupcrMgľ), Dip Tcch, FASFA, FAICD Michucl hus owcr 35 ;curs' cxpcricncc in supcrunnuuľion und inwcsľmcnľ, including 14 ;curs us CEO or Firsľ Sľuľc Supcr. Hc is u Dirccľor or ľhc Globul Adwisor; Council or Tobucco Frcc Porľrolios und ľhc S;dnc; Finunciul Forum. Sincc 1OO8 Michucl hus ulso bccn u Dirccľor und subscqucnľl; Chuir und now Puľron or Ausľruliu ror UNHCP, ľhc priwuľc sccľor purľncr or ľhc UN Pcrugcc Agcnc;. Hc is u lirc mcmbcr or ASFA (Ausľruliu's supcrunnuuľion indusľr; ussociuľion) und ľhc Fund Exccuľiwcs Associuľion. Arľcr scrwing us u Dirccľor, on 31 Augusľ 2020 Michucl wus uppoinľcd us ľhc Chuir or TCorp (Ncw Souľh Mulcs Trcusur; Corporuľion). Hc is ulso u mcmbcr or ľhc ASIC Consulľuľiwc Puncl, Chuir or MSquurcd Cupiľul Adwisor; Commiľľcc und mcmbcr or ľhc Hopc Housing Adwisor; Commiľľcc. Anthony GWennrng Independent Non-Executive Director (sincc Ocľobcr 2022) BSc, BEE(Hons), MEE Anľhon; hus owcr 25 ;curs' cxpcricncc in ľhc sorľwurc indusľr;. Hc is currcnľl; u rund udwisor ľo Skuluľu Vcnľurcs, lcuding ľhc inwcsľmcnľ inľo curl;-sľugc compunics und hclping ľhcm sculc und grow inľo signiricunľ und susľuinublc busincsscs. Hc is ulso u Non-Exccuľiwc Dirccľor or Pro Mcdicus Limiľcd (ASX:PME) sincc Mu; 2016, u lcuding prowidcr or cnľcrprisc mcdicul imuging und prucľicc munugcmcnľ sorľwurc, und Ausľco Hculľhcurc Limiľcd (ASX:AHC) sincc Scpľcmbcr 2018, un inľcrnuľionul prowidcr or hculľhcurc communicuľion und clinicul workrlow munugcmcnľ soluľions. In 1OOO, Anľhon; roundcd Tonic S;sľcms, u wcb upplicuľion dcwclopmcnľ compun; which hc builľ up owcr cighľ ;curs und sold ľo Googlc in 2007 us purľ or ľhc Googlc Docs suiľc or producľs. Hc workcd uľ Googlc posľ-ucquisiľion rrom 2007 ľo 200O, whcrc hc wus u scnior sorľwurc cnginccr. From 2010 ľo 2018, Anľhon; wus un Inwcsľmcnľ Dirccľor ror Sľurrish Vcnľurcs, buscd in Mclbournc, u wcnľurc cupiľul rirm spcciulising in Ausľruliun high-growľh ľcchnolog; busincsscs, und during ľhuľ ľimc hcld wurious dirccľorships including uľ Aľmuil, DcsignCrowd, McľuCDN und Niľro Sorľwurc. 26 Susạn Forrester AM Independent Non-Executive Director (sincc Ocľobcr 2024) Chair of the People and Performance Committee (sincc Junuur; 2025) BA, LLB(Hons), EMBA, FAICD Susun is un uccomplishcd ASX Chuir und Non-Exccuľiwc Dirccľor known ror bringing cluriľ;, courugc, und sľruľcgic rocus ľo ľhc bourdroom owcr ľhc pusľ 15 ;curs. Pccogniscd ror hcr lcudcrship in pcoplc und culľurc, Susun hus chuircd Pcmuncruľion / Pcoplc und Culľurc commiľľccs ucross morc ľhun 5 ASX-lisľcd ľcchnolog; compunics. Shc hus u purľiculur rocus on sľruľcg; und gowcrnuncc in rusľ growing compunics und on dcwcloping high-pcrrorming cxccuľiwc ľcums, sľrcngľhcning culľurc, und uligning rcmuncruľion wiľh long-ľcrm impucľ ľo driwc long ľcrm shurcholdcr wuluc. Hcr oľhcr uppoinľmcnľs includc Chuir or Jumbo Inľcrucľiwc Limiľcd (ASX:JIN) (sincc Scpľcmbcr 2020), Chuir or Souľh Bunk Corporuľion und Dirccľor or ľhc Ausľruliun Insľiľuľc or Compun; Dirccľors (AICD). Susun is ulso u mcmbcr or ľhc Tukcowcrs Puncl or Ausľruliu und u mcmbcr or PEXA Group Lľd's Adwisor; Commiľľcc. Susun wus prcwiousl; u Dirccľor or Plcnľi Group Limiľcd (ASX:PLT) (Ocľobcr 2020 ľo Junc 2025), und u Dirccľor or Duľu 3 Limiľcd (ASX: DTL) (Fcbruur; 2022 ľo April 2025). Robert Mạctrer Independent Non-Executive Director (sincc Ocľobcr 2024) BEc Pobcrľ is currcnľl; ľhc Non-Exccuľiwc Chuir or Nuix Limiľcd (ASX:NXL) (dirccľor sincc Ocľobcr 2021 und Chuir sincc Fcbruur; 2023) und u Non-Exccuľiwc Dirccľor or Kincľic IT Pľ; Limiľcd. Hc wus rormcrl; u Non-Exccuľiwc Dirccľor und Chuirmun or ASX-lisľcd ALE Propcrľ; Group (ASX:LEP) (rrom 2016 ľo 2021) und MPP AUNZ Limiľcd (ASX:MPP) (rrom 2006 ľo 2021), us wcll us u Non-Exccuľiwc Dirccľor or NASDAO-lisľcd Mclco Pcsorľs und Enľcrľuinmcnľ Limiľcd (NASDAO:MLCO) (rrom 2006 ľo 2017). Pobcrľ is u consulľunľ ľo ľhc Adwisor; und Cupiľul Murkcľs diwision or UBS Ausľruliu (sincc Junc 2007). Hc hus cxľcnsiwc inwcsľmcnľ bunking cxpcricncc in Ausľruliu huwing, prior ľo his currcnľ rolc wiľh UBS, workcd ror Ord Minncľľ Sccuriľics (now JP Morgun), E.L. & C. Buillicu und Ciľigroup. Pobcrľ bcgun his curccr uľ KPMG und workcd ucross ľhcir uudiľ, munugcmcnľ consulľing und corporuľc rinuncc prucľiccs. Nạomr Dạwson Company Secretary (sincc Murch 2024) BComm, LLB(Hons), LLM, GDipAppCorpGow, FGIA Nuomi joincd Ircss us ľhc Compun; Sccrcľur; in Murch 2024. Prior ľo joining Ircss, Nuomi hcld wurious lcgul und compun; sccrcľuriul rolcs uľ Propcrľ; Exchungc Ausľruliu (PEXA) (ASX:PXA) ror owcr ninc ;curs. Hcr mosľ rcccnľ posiľion wus Compun; Sccrcľur; und Scnior Lcgul Counscl. Nuomi wus udmiľľcd ľo prucľicc us u soliciľor in Vicľoriu in 2013. Ircss Limiľcd Annuul Pcporľ 2025 Conľcnľs 27 Pisk Munugcmcnľ Rrsk Management Thc Ircss Pisk Munugcmcnľ Frumcwork (PMF) dcscribcs our upprouch ľo risk munugcmcnľ, und ľhc rcsponsibiliľics und proccsscs ľhuľ supporľ ľhc inľcgruľion or risk munugcmcnľ ucľiwiľics ucross ľhc orgunisuľion. Thc PMF is undcrpinncd b; risk culľurc und Ircss' Thrcc Lincs or Dcrcncc modcl. Thc kc; rolcs urc scľ ouľ in ľhc diugrum bclow. Thc Bourd scľs ľhc risk uppcľiľc und prowidcs owcrsighľ or munugcmcnľ's cxccuľion or ľhc PMF, which is implcmcnľcd ľhrough our risk sľruľcg;, which, in ľurn, is supporľcd b; risk cluss rrumcworks und policics. Governrng body ress .oạrd ofi Drrectors Accounľubiliľ; ľo sľukcholdcrs ror orgunisuľionul risk owcrsighľ Ircss Limiľcd Annuul Pcporľ 2025 Audrt & Rrsk Commrttee Mạnạgement ndependent ạssurạnce Frrst Wrne (busrness & support fiunctrons) Idcnľir;, conľrol & munugc risk Own ľhc currcnľ und cmcrging risks or ľhc busincss b; idcnľir;ing, munuging und moniľoring Ensurc busincss ucľiwiľics urc wiľhin upprowcd risk uppcľiľc und policics Dcsign, implcmcnľ und muinľuin conľrols Idcnľir; und csculuľc risk issucs Pcsponsiblc ror promoľing u sľrong risk culľurc Second Wrne (oversrght) Scľ ľhc risk sľundurds, prowidc chullcngc & udwicc ľo ľhc rirsľ linc Lurgcl; pcrrormcd b; ľhc Pisk & Compliuncc runcľions Esľublish und communicuľc risk rrumcworks, uppcľiľc und sľruľcgics Prowidc owcrsighľ und indcpcndcnľ chullcngc ľo ľhc Firsľ Linc (i.c. ľhc busincss und supporľ runcľions) Mcusurc, moniľor und rcporľ risks uguinsľ uppcľiľc ľo ľhc Lcudcrship Tcum/Bourd Thrrd Wrne (ạudrt) ExternạW ạssurạnce provrders Indcpcndcnľ uudiľ & ussuruncc Prowidc indcpcndcnľ ussuruncc ľo ľhc Bourd und Lcudcrship Tcum on ľhc udcquuc; und crrccľiwcncss or Ircss' gowcrnuncc, risk munugcmcnľ und inľcrnul conľrols Truck rcmcdiuľion progrums Accounľubiliľ;, rcporľing Dclcguľion, dirccľion, rcsourccs, owcrsighľ Alignmcnľ, communicuľion, coordinuľion, colluboruľion 28