ibex Crowns the Winners of the 4th Annual CX Leadership Awards at CCW Las Vegas

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Industry’s Top Awards Honor the Innovators and Game-Changers Who are Reshaping the Customer Experience ibex Crowns the Winners of the 4th Annual CX Leadership Awards at CCW Las Vegas WASHINGTON, June 17, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), the leading global provider of business process outsourcing (BPO) and AI-powered CX solutions, today announced the winners of the 2025 CX Leadership Awards , which honor the top customer experience (CX) innovators, leaders, and contributors around the world. This year’s winners, who were chosen from an ultra-competitive list of CX pioneers, were recognized last week at ibex’s Fourth Annual CX Leadership Awards Dinner Customer Contact Week (CCW) in Las Vegas. “Congratulations to the 2025 CX Leadership Award winners, whose vision, innovation, and leadership are raising the bar for customer experience and delivering amazing experiences for their respective brands,” said Julie Casteel, Chief Strategic Accounts Officer and CMO at ibex. The 2025 CX Leadership Award winners are: The ibex CX Leadership Awards spotlight the individuals and organizations whose vision and innovation are transforming the customer experience industry. Honorees excel in enabling seamless customer engagement, creating extraordinary customer experiences, and streamlining the customer journey. “ibex is leading the way in reshaping the customer experience by combining the latest AI technology with deep CX expertise gained from helping the world’s most iconic brands deliver differentiated customer experiences. We automate the routine and empower human agents to solve the complex,” added Casteel. ibex expertly combines unparalleled CX expertise with cutting-edge AI technology to create groundbreaking AI-powered solutions. ibex Wave iX solutions refine and elevate customer interactions and ensure a seamless customer journey while accelerating growth, enhancing service delivery, and maximizing impact. About ibex ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of more than 31,000 employees together with industry-leading technology, including its AI-powered ibex Wave iX solutions suite, to manage nearly 175 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn . Media Contact : Dan Burris [email protected] A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/46422d98-00fa-44cb-b1a2-c98322f3dddf

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