2024 Annual Results
For the year ended 31 December 2024
20 February 2025
Hong Kong
Business Overview
Susanna Hui
Group Managing Director
Resilient Performance Despite Challenging Conditions
Total Revenue
(US$ million)
4,456 1% YoY
Excluding Mobile Product Sales
4,107 2% YoY
Enterprise | Broadband |
Revenue | Revenue |
8% YoY | 3% YoY |
Total EBITDA
(US$ million)
1,762
3% YoY
Mobile Services
Revenue
5% YoY
Adjusted Funds Flow
(US$ million)
766
3% YoY
Distribution (HK cents)
Interim | 32.92 | 8.13%* |
Final | 45.88 | |
Dividend | ||
Total | 78.80 | |
Yield | ||
* Based on HKT SSU closing price on 20 February 2025
4
Unrivalled Network Connectivity Inside and Outside Home for Consumers End-to-End Solutions Supported by Carrier-Grade Network for Enterprises
No. of consumers
subscribing to
2 or more services
increasing
significantly
HKT
Consumer
Services
Total
contract value of new project wins in FY 24
Over HK$5B
(+ 11% YoY)
HKT
Enterprise
Services
5
Future-Proofing Fibre Network to Support the Applications of Tomorrow
Addressing Growing Demand for Faster Connectivity and Lower Latency
2.5G / 5G / 10G / 50G PON Services + Wi-Fi 7 to ensure Quality of Experience
- Ultra High-Speed Fibre-Based Technology enables new applications and activities
- 50G Ultra-low latency 1.6ms
50G
2.5G / 5G / 10G | PON | |
Service | ||
1G / 2G | XGSPON | |
Service | ||
GPON | Advanced Users | |
Mainstream Users | ||
Basic Users | Premium Streaming and | |
The only operator offering | Gaming Experience | |
Integrated Wi-Fi 7 Router | ||
and Modem |
Fibre Network Covers over 2.5 million Households and over 50,000 Buildings
800G
AI
100G/400GSuperhighway
Carrier
Ethernet
AI, Supercomputing, Cloud
Enterprise Customers | AI Computational Power |
Aggregation/Extension |
Next Generation
Data Centre Interconnect
100G / 400G / 800G Fibre Services to address
the growing demand for high bandwidth requirements
from enterprises and data centres in the AI and Supercomputing era
6
Continually Improving Wireless Network Coverage and Performance
Further Mobile Network Expansion to Meet Growing Demands
- Added 82 sites for indoor and outdoor coverage enhancements
- Expanding C-Band (3.5GHz / 4.9GHz) coverage for user experience improvement:
- Expanding Dual C-Band coverage to 40% of population
- Completed 5G network upgrade with 3.5GHz at Hong Kong International Airport
- Adding 3.5GHz and 3.3GHz in 24 high-traffic MTR stations to boost capacity with target completion by 2026
Evolution towards 5G Advanced (5G-A)
- Evolving 5G network to 5G Advanced to deliver super high speed (up to 10x) with the deployment of 600MHz in very-wide band mmWave spectrum
- High-trafficarea in Golden Bowl is currently covered with 5G Advanced to support super high-traffic mega events
Strengthening Spectrum Portfolio
- Acquired 20MHz of spectrum in the 2300MHz band, maintaining our leadership in sub-3GHz
- Acquired 100MHz of spectrum in the 6/7GHz band to pave way for future developments in 6G
Supporting Mega Events with 5G Advanced Capabilities
Ensuring uninterrupted service under extreme loads
Cheung Chau | Wine & Dine Festival | West Kowloon | Hong Kong Sevens | S2O Hong Kong |
Bun Scrambling | Pop Festival | Songkran Music | ||
Contest | Festival |
Enhance Indoor & Outdoor Coverage (+82 sites)
Central Harbourfront | Kai Tak Sports Park | Immigration HQ |
Event Space | Tseung Kwan O |
5G Network Upgrade with 3.5GHz at
Hong Kong International Airport and MTR
Completed in 2024
8
Continued Growth of High Value, Loyal Mobile Customer Base
Continued Growth in Post-paid Customer
Base Despite Intense Competition
3,428 | 3,459 |
1% | |
YoY | |
('000) | |
FY23 | FY24 |
Post-paid Exit ARPU Uplift
From Roaming Recovery and 5G
191 | 193 |
1% | |
YoY | |
(HK$) | |
Dec 23 | Dec 24 |
Continued Expansion of our 1O1O and csl Customer Base
5% | |
YoY | |
FY23 | FY24 |
Low Churn Rate for
1O1O and csl Customers
0.7% | 0.7% |
FY23 | FY24 |
9
Roaming Activity Fully Recovered with Further Room for Growth
Delivering a Total Travel Solution for Seamless Experience
Roaming Data
Day Pass | Volume Pass | Travel Plan |
Service / Support
China Number | Satellite Egg |
24-hour support hotline |
Privileges
Club Care Travel Insurance | 1O1O Concierge | Travel Offer |
Full Recovery in Roaming Revenue
98% of
Pre-pandemic levels
Inbound Revenue
70% of Pre-pandemic levels
Outbound Revenue | |
37% | 103% of Pre-pandemic levels |
YoY
Consumer Outbound
Roaming Revenue
in Dec 2024 reached
134%
of Pre-pandemic levels
FY 19 | FY 23 | FY 24 |
- Witnessed a full recovery of outbound roaming revenue in FY 24 with the resurgence of travel activity and wide range of roaming offerings
- Consumer outbound roaming revenue in December 2024 reached 134% of pre-pandemic levels
- Total roaming revenue fully rebounded in FY 24, growing by 37% yoy and reaching 98% of pre-pandemic
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