Business Plan
2022 B - 2023/2024 E
January, 27th 2023
B - budget
E - estimate
Deliver Balanced Growth and Profitability
consolidated data
- Revenue: 31-33MM
2022 | • | EBITDA: (14) - (12) MM |
• | Annual recurring revenue: 17.5-19.5MM | |
• Revenue: 38MM | ||
2023 | • EBITDA: 6MM |
- Annual recurring revenue: 27MM
- Revenue: 49MM
2024 | • EBITDA: 16MM |
- Annual recurring revenue: 37MM
Operational Drivers
Gross margin improvement
Cost decline ~25% YoY in 2023
- Platform "start-up" costs over
- Gain deployment efficiency for platform
- Repeatable solutions to lower customization costs
- Partner-ledcustomer integrations
- Peak investment complete in 2022
- Optimized go-to-market investments
- Reduced external and G&A costs
• Continue US acceleration
Achievable growth targets in core markets • Grow with partners
• Build on Italian base
• Drive select key account growth in Europe
Focus on core verticals/solutions
- Insurance/financial services
- Life sciences/health care
- Intelligent automation
3
Business Transformation
2020-2022
Transformation Investment
Developed best-in-class AI language technology
- Best practice, cost-effective technology design for Global 1000 enterprise customers
- Hybrid AI approach is a unique and critical competitive advantage
Transitioned to SaaS model with higher revenue quality/cash generation
- ~1.6X annual recurring revenue (ARR) growth since 2020
- Offset legacy revenue decline with recurring revenue growth
Built go-to-market engine
- Grew awareness and consideration in US market
- Focus on "land and expand" repeatable solutions in core verticals/use cases
Accelerated growth in US
- US enterprise business 2022 outlook >2.5X YoY and ~30% of core revenue
- Strong 2023 pipeline in insurance/finance, life sciences/health care, automation
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