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Erie Insurance ranks No. 1 in J.D. Power 2023 U.S. Home Insurance Study
Study finds ERIE is best in customer satisfaction for both homeowners and renters insurance ERIE, Pa., Dec. 19, 2023 /PRNewswire/ -- Erie Insurance (ERIE) is

About this update from Erie Indemnity Company
Study finds ERIE is best in customer satisfaction for both homeowners and renters insurance ERIE, Pa. , Dec. 19, 2023 /PRNewswire/ -- Erie Insurance ( ERIE ) is the best in home insurance customer satisfaction, ranking No. 1 in both homeowners and renters insurance business lines, according to the J.D. Power 2023 U.S. Home Study . ERIE earned the highest homeowners insurance ranking of all rank-eligible property and casualty (P&C) carriers with a score of 856 on J.D. Power's 1,000-point scale. That's 37 points higher than the homeowners insurance segment average for 2023. The Fortune 500 company, which has been serving customers for nearly a century, increased its 2023 ranking and score during a year when the study cited overall homeowners satisfaction as flat compared to the previous year. Consumers ranked ERIE No. 1 in the J.D. Power 2023 homeowners insurance segment study factors of interaction, policy offerings and price. In the renters insurance segment, ERIE led with a score of 881 out of 1,000, outperforming the next best rank-eligible carrier by 25 points and ranking No. 1 in the J.D. Power 2023 renters insurance study factors of interaction, policy offerings, price, and billing process &policy information. "We stand behind the quality of our products, as well as our promise to always be Above All in Service," said Jon Bloom , ERIE's senior vice president of personal products. "This recognition is a testament to the protection we provide with each and every policy." The J.D. Power 2023 U.S. Home Insurance Study examines overall customer satisfaction within two personal insurance product lines: homeowners and renters. The study is based on online interview responses from 11,221 homeowners and renters conducted from May through July 2023 . For J.D. Power award information, visit jdpower.com/awards . To learn more about ERIE's home and property coverage, visit erieinsurance.com/home-insurance and for ERIE's renters insurance coverage, visit erieinsurance.com/renters-insurance . About Erie Insurance According to A.M. Best Company , Erie Insurance Group , based in Erie, Pennsylvania , is the 12th largest homeowners insurer, 12th largest automobile insurer and 13th largest commercial lines insurer in the United States based on direct premiums written. Founded in 1925, Erie Insurance is a Fortune 500 company and the 19th largest property/casualty insurer in the United States based on total lines net premium written. Rated A+ (Superior) by A.M. Best , ERIE has more than 6 million policies in force and operates in 12 states and the District of Columbia . News releases and more information are available on ERIE's website at www.erieinsurance.com . View original content to download multimedia: https://www.prnewswire.com/news-releases/erie-insurance-ranks-no-1-in-jd-power-2023-us-home-insurance-study-302019206.html SOURCE Erie Indemnity Company
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