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GROWING OUR SUSTAINABILITY AND SOCIAL IMPACT2025 REPORT
Growing Our Sustainability and Social Impact
Contents
1 Overview 3
4Our
Customers 31
7
Ethics, Compliance, 54
and Privacy
2Our
Approach 7
3Our
Associates 13
Our
5Communities 34
6Our
Planet 43
8 Appendix 60
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Overview
Overview Our Approach Our Associates Our Customers Our Communities Our Planet Ethics, Compliance, and Privacy Appendix
Forward-Looking Statements
& Discontinued Operations
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Dollar Tree, Inc. (the "Company") has been reporting on the sustainability and societal impact issues that are most critical to our people and our business since 2011.
Statements within this report and on the Company's website regarding the Company's sustainability and social impact initiatives and future operating results, expectations, outlook, growth, plans and business strategies constitute "forward-looking statements" as that term is used in the Private Securities Litigation Reform Act of 1995. Forward-looking statements can be identified by the fact that they address
future events, developments or results and do not relate strictly to historical facts. Forward-looking statements include, without limitation, statements regarding our plans and expectations related
to various initiatives and programs, including investments in our stores, workplace, associates, communities and environment; our strategies related to talent development, safety, and product quality; our emissions reduction and net zero goals and commitments, and the impacts of potential climate risks and opportunities; as well as any other statements that are not related to present facts or current conditions or that are not purely historical.
These forward-looking statements are based on the Company's historical performance and its plans, estimates, and expectations as of November 2025.
Forward-looking statements are not guarantees that the future results, plans, intentions, or expectations expressed or implied by the Company will be achieved. Matters subject
to forward-looking statements involve known and unknown risks and uncertainties, including economic, legislative, regulatory, competitive, and other factors which may cause actual
financial or operating results, levels of activity or the timing of events to be materially different than those expressed or implied by forward-looking statements. Important factors that could cause or contribute to such differences include execution of the Company's plans and its success in realizing the benefits expected to result from its initiatives and programs, including its sustainability and social impact initiatives, and the other factors set forth in the "Risk Factors" section and elsewhere
in the Company's Annual Report on Form 10-K filed March 26, 2025, the Company's Quarterly
Report on Form 10-Q for the most recently ended
fiscal quarter, and other filings we make from time to time with the SEC. Except as required by law, the Company specifically disclaims any obligation to update any forward-looking statements as a result of developments occurring after the date of this report, even if its estimates change, and you should not rely on statements contained herein as representing the Company's views as of any date subsequent to the date of this report.
Discontinued Operations
In fiscal year 2024, Dollar Tree conducted a comprehensive review of strategic alternatives for the Family Dollar business. This strategic alternatives review concluded in the fourth
quarter of fiscal 2024 and resulted in the decision to sell the Family Dollar business. Accordingly, the Family Dollar business met the held for sale and discontinued operations accounting criteria. Unless otherwise noted, the discussion throughout this report, including the various metrics cited, excludes the Family Dollar business and pertains only to our continuing operations.
A Message from our CEO
At Dollar Tree, we are deeply proud of the unique role we serve in the lives of millions of customers and thousands of communities across the U.S. and Canada. As we approach our 40th anniversary, our promise remains the same: to deliver value, convenience, and discovery in ways that make a positive difference for our customers and communities. From everyday essentials to unexpected treasures, we create a shopping experience that is both affordable and responsible, bringing the thrill of discovery to millions of shoppers while helping to build a more sustainable future.
Our associates are at the heart of everything we do. Across our stores, distribution centers, and Store Support Center, they bring our values to life through their dedication and care. Their commitment fuels our purpose and drives our
success. We strive to create a culture where every associate feels valued, supported, and inspired
to grow. That commitment begins with the places that matter most - our stores, distribution centers, and communities. We are raising the bar across our operations to deliver a cleaner, safer, and more welcoming experience for both customers
and associates. From smarter fleet routing
and AI-enabled HVAC systems to LED retrofits and energy-efficient upgrades, we are making
thoughtful investments that improve performance while supporting our long-term responsible business goals.
We're also focused on building a workplace rooted in opportunity, safety, and care. Whether through career development programs, enhanced Workplace Violence Prevention training, our Associate Relief Fund, or our focus on associate well-being, we are working to support our teams in moments big and small.
Partnerships remain essential to our community impact. Through expanded local relationships and national nonprofit collaborations, we're helping strengthen the communities we serve. We're also deepening engagement with our suppliers to advance environmental and ethical performance across our value chain.
Whether it's reducing technician dispatches through smart maintenance systems, increasing trailer utilization to cut emissions, or diverting waste from landfills, we are focused on high-impact, practical actions that deliver real results - for our business, our people, and the planet.
As we write the next chapter for Dollar Tree, we stay grounded in our core values and our belief that doing the right thing is the only way to achieve lasting success. I want to thank our associates, customers, vendors, and partners for being part of this journey with us. Together, we
Mike Creedon Chief Executive Officer
Dollar Tree, Inc.
are confidently moving into a new era for Dollar Tree, building a brighter and more resilient future.
Overview
Our Approach
Our Associates
Our Customers
Our Communities
Our Planet
Ethics, Compliance, and Privacy
Appendix
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Overview Our Approach Our Associates Our Customers Our Communities Our Planet Ethics, Compliance, and Privacy Appendix
A Message from our Chief Sustainability
and Corporate Affairs Officer
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As we release our 2025 Sustainability and Social Impact Report, I'm proud to reflect on the meaningful progress we've made - and excited about the path ahead.
This coming year marks a significant milestone for Dollar Tree as we approach our 40th anniversary in 2026. While the world around us has changed dramatically since we opened our first store, our promise has remained the same: to deliver value, convenience, and discovery in ways that create a positive and lasting impact. That spirit is at the heart of our sustainability and impact strategy, Rooted in
Progress, which focuses our efforts on the people we employ, the communities we serve, and the planet we all share.
Associates: The Heart of Who We Are
Our associates bring our mission to life every day across more than 9,000 stores, 18 distribution centers, and
our Store Support Center. They are the heart of our organization, and their dedication fuels our purpose. This year, we continued investing in their growth, well-being, and sense of belonging.
Through development programs like our District Manager Leadership Academy, improved benefits, and cultural learning events across our footprint, we're creating
an environment where every associate feels valued, supported, and seen. Our revitalized "Value of You" employer brand reinforces this commitment to care and opportunity across all roles and locations.
Stronger Communities, Smarter Operations We've always played a unique role in thousands of communities, and in 2025 we focused on expanding our community investment strategy,
which now includes national partnerships, local grants, associate-led initiatives, and targeted disaster response efforts. We also grew our Associate Relief Fund to support team members facing personal challenges.
Operationally, we're making strategic investments to establish a cleaner, safer, and more responsible footprint - from AI-enabled HVAC systems and
Jennifer Silberman Chief Sustainability &
Corporate Affairs Officer Dollar Tree, Inc.
LED retrofits in stores to smarter fleet routing and more efficient distribution. These measures help us cut emissions, reduce waste, and build long-term resilience.
Taking Action for the Planet
As we work toward our net-zero by 2050 ambition, we have updated our climate risk assessment, which covers 1,000 facilities, and continued to build our decarbonization roadmap. We're engaging suppliers on emissions, improving data systems for
transparency, and continuing our shift toward energy diversification - all to support long-term environmental stewardship and business resilience.
Looking Ahead
This report reflects more than metrics; it tells the story of a business in transformation, grounded in purpose and driven by people. It celebrates the everyday actions and big ideas that are helping us deliver not only financial value, but human and environmental value.
Thank you to our associates, customers, partners, and communities for being part of this journey. Together, we are building a stronger, more inclusive, and more resilient future for Dollar Tree - one rooted in progress and powered by purpose.
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Our Approach
Overview Our Approach Our Associates Our Customers Our Communities Our Planet Ethics, Compliance, and Privacy Appendix
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Our Approach
Our Mission
Value. Convenience. Discovery.
We are committed to offering customers great value at low prices.
Our Values
Our values guide our associates, driving the right behaviors that move us ahead.
About Us
Headquartered in
Chesapeake, VA.
Founded in 1986.
Over 9,000 Stores
~150,000 Associates Presence in 48 States, DC, and
7 Canadian provinces
18 distribution centers
$17.6 billion in net sales (FY24) Over 100 million
U.S. households shop our stores
87% of Americans live within
5 miles of a Dollar Tree
85% of products sold are $2.00 or less
Our Approach to Sustainability and Social Impact
Associates
How We Engaged:
This report outlines the progress we've made on our sustainability and social impact strategy, which informs key decisions that support our broader business goals. We believe our longterm success is deeply connected to the well-
Leadership meetings and town halls
Annual engagement surveys
Social collaboration tools and intranet
Associate Resource Groups
Engagement Outcomes:
Weekly news updates
Store and distribution center communications
Associate listening and feedback sessions
Integrity Matters Ethics Hotline
being of our associates, customers, communities, and the planet.
Engaging with Stakeholders
Listening and engagement informs our investments, resources, and training to support
associate well-being and professional growth.
Communities
How We Engaged:
Since launching our strategy in 2023, we've worked closely with stakeholders to better understand where to focus our efforts and
where we can accelerate progress. We remain
Relationship building on local priorities
Community dialogue and focus groups
Local philanthropy
Engagement Outcomes:
Associate volunteering
Customer donations and cause marketing
committed to our responsibilities and to being transparent, sharing updates and milestones as
Ongoing engagement continues to build trust in the communities we serve and helps us invest to drive the greatest impact:
2024 Total Impact:
we move forward on this journey.
$8,200,000 charitable donations
$80,000 associate donations
$11,375,000 customer donations
$350,000 supplier charitable donations
Nearly 700,000 product donations, reaching millions of people in communities nationwide
Overview
Our Approach
Our Associates
Our Customers
Our Communities
Our Planet
Ethics, Compliance, and Privacy
Appendix
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Investors & Shareholders
How We Engaged:
Quarterly reports, conference calls, SEC filings
Annual Report and Proxy
Sustainability and Social Impact Report
Investor questionnaires and off-season outreach
Engagement Outcomes:
Dialogue supports our understanding of investor priorities.
Suppliers & Vendors
How We Engaged:
Engagement on sustainability topics (i.e., packaging, chemical management, product safety and quality, climate)
Engagement Outcomes:
Expanded engagement on sustainability and responsible business priorities, such as chemical management, packaging compliance.
Customers
How We Engaged:
In-store engagement
Feedback from transactions
Engagement Outcomes:
Focus groups and insights
Insights improve our assortment and customer value proposition.
Government & Regulatory Agencies
How We Engaged:
Advocacy and relationship building
Ongoing engagement with institutions and regulators
Engagement Outcomes:
Increased proactive engagement to protect our license to operate and better serve communities.
NGOs
How We Engaged:
Organizational memberships
Collective action
Engagement Outcomes:
Direct dialogue on priority topics
Engagement continues to inform how we manage and engage on priority issues.
Overview
Our Approach
Our Associates
Our Customers
Our Communities
Our Planet
Ethics, Compliance, and Privacy
Appendix
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Defining Our Impact
At Dollar Tree, our roots ground us in our purpose while inspiring us to grow. As the needs of our associates, customers, communities, and the planet evolve, so do we. We are dedicated to creating a workplace and culture where associates feel supported, valued, and included. We strive to deliver consistent, everyday quality and value that meets our customers' needs.
Additionally, we believe in strengthening the communities we serve while making measurable progress toward a healthier planet.
Rooted in continuous improvement, our long-term commitments to people, communities, and the environment drive everything we do. We call this commitment Rooted in Progress.
Create equitable opportunities that promote economic well-being, inclusive experiences and safety for all our associates
Welcome our customers with an assortment and store experience that delivers quality, value and safety
Channel our resources to support inclusive and resilient communities where we live, work and shop
Act now to reduce our impact for a healthier and restorative planet today and tomorrow
Jobs, resources, and benefits tailored to meet associate needs and promote financial and emotional well-being
Equitable career pathing, development, and mobility opportunities
Diverse and inclusive workforce that fosters engagement and belonging
Safety-first culture focused on workplace violence prevention and safe store standards
For our associates
Standards, practices, and partnerships to support product safety and quality
Increased access to healthier, inclusive, and sustainable product choices that deliver value every day
Positive customer experiences and store environments
Improved product stewardship and packaging that adds value for our customers
For our customers
Philanthropy focused on essential needs, economic opportunity, and community vitality
Community resilience through associate engagement, local support, and disaster response and recovery
Proactive relationships with community stakeholders, law enforcement, and government
Advocacy on issues that impact the economic stability, well-being, and safety of our communities
For our communities
A commitment to climate action and net zero emissions to transition to a lower-carbon future
Efficient energy use, sustainable packaging, and enhanced waste management for a healthier planet
Sourcing practices that contribute to resilient supply chains
Support for improved access to community recycling and greening programs
For our planet
ENABLERS
Policies | Governance | Transparency + Disclosure | Supplier Relationships | Communication + Stakeholder Engagement | Community Investment
Overview
Our Approach
Our Associates
Our Customers
Our Communities
Our Planet
Ethics, Compliance, and Privacy
Appendix
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Partnering for Impact
We recognize the environmental and social challenges facing the retail and consumer goods sectors require systemic solutions and teamwork. That's why we actively collaborate with NGOs, industry peers, multi-stakeholder networks, coalitions, and community organizations.
By collaborating with these organizations, we're able to tap into shared expertise, resources, and insights - strengthening our ability to drive meaningful impact and make faster progress toward our sustainability and social impact goals.
ASSOCIATES
Emergency Assistance Foundation
JUST Capital Corporate Impact Lab
CUSTOMERS
Coalition for Responsible Celebration
Sustainable Packaging Coalition
COMMUNITIES
American Red Cross
Boys & Girls Clubs of America
Feeding America
Keep America Beautiful
LISC
National Night Out
NeighborShare
Operation Homefront
Points of Light
Share our Strength
PLANET
Business for Social Responsibility (BSR)
CEBA (Clean Energy Buyers Association)
Closed Loop Partners -Beyond the Bag
Environmental Defense Fund
GreenBiz
The Recycling Partnership
Overview
Our Approach
Our Associates
Our Customers
Our Communities
Our Planet
Ethics, Compliance, and Privacy
Appendix
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- Our Associates
Overview
Our Approach
Our Associates Our Customers Our Communities Our Planet Ethics, Compliance, and Privacy Appendix
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Our Associates
We're a team of more than 150,000 associates working in neighborhoods across the United States and Canada - at our stores, distribution centers, and Store Support Center. Many join us in part-time roles and go on to build long-term, meaningful careers.
Our flexible business model provides a variety of opportunities - from retail and supply chain to corporate leadership. We focus on hiring and developing talent that reflects the communities we serve and on creating a welcoming, inclusive workplace where everyone can succeed.
Our people strategy is built around three priorities: creating a strong culture of belonging, supporting career development, and enhancing the daily experience of our associates.
43,255
PROMOTIONS
across Dollar Tree
52% OF
DISTRICT MANAGERS
successfully completed our District Manager Leadership Academy during its inaugural year
Key Highlights
87%
COMPLETION RATE
of Workplace Violence Prevention De-escalation Training
$9.5
MILLION
invested in training
3,362 Store Managers
26% YEAR-OVER-YEAR IMPROVEMENT
in S.P.E.E.D. Check Passing Rate
Delivered approximately
305,000 hours of role-specific eLearning to field associates
RESOURCES Dollar Tree & Family Dollar EEO-1 Report
Culture and Belonging
At Dollar Tree, we aim to build and support a culture where our individual differences are valued and respected. We also develop our policies, practices, and partnerships to support fair and ethical treatment for everyone.
We believe that fostering a sense of belonging makes us a stronger organization. That's why we continually seek new ways to better connect with one another, our customers, and the communities we serve. We aim to provide every associate with growth opportunities in a safe, supportive, and
professional environment, welcoming top talent of all backgrounds and helping them thrive.
We are dedicated to building a culture where everyone feels seen, heard, and valued. We
enhance our sense of belonging by providing engagement and educational opportunities both in person and virtually through our communication and collaboration
platforms, ensuring every associate has a voice.
One way we bring our culture to life is through our Associate Resource Groups (ARGs) - associate-led communities made up of colleagues with shared experiences. These groups provide space for connection, learning, and celebration of our diverse cultures and experiences. Their programming emphasizes meaningful conversations, cultural awareness, and personal growth. In 2024, participation in our ARGs increased by 40% over
the previous year, with more than 2,400 associates actively engaged across six
ARG communities. This strong growth reflects rising interest and positions us to continue expanding and
evolving our ARG network.
Throughout the year, we host a variety of cultural and
educational events open to all associates, fostering learning,
reflection, and connection across our teams.
2,400associates engaged across six ARGs
Overview
Our Approach
Our Associates
Our Customers
Our Communities
Our Planet
Ethics, Compliance, and Privacy
Appendix
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During AAPI Heritage Month, associates participated in a series of professional development and cultural enrichment sessions, including interactive discussions on the rich histories and traditions of Asian American and Pacific Islander communities, as well as leadership-focused presentations from guest speakers.
Associates took part in a cultural experience at the African American Panoramic Experience (APEX) Museum in Atlanta, Georgia. The event featured a panel discussion and museum tour that highlighted the resilience, contributions, and leadership of Black Americans. We also hosted a "Dream. Believe. Do." event that reflected on Dr. Martin Luther King, Jr.'s life, legacy, and the continued relevance of his vision for justice and equality.
In partnership with the Chesapeake Regional Health Foundation, we sponsored the Bra Ha-Ha initiative to promote breast cancer awareness and expand access to essential breast health services in the local community.
We also hosted a Fireside Chat with senior women leaders who shared their personal journeys, challenges, and advice on balancing professional and personal life. The discussion
emphasized the importance of mentorship and inclusive leadership.
Our store field teams in Miami and Dallas engaged in cultural learning workshops and leadership panels that celebrated Hispanic history, culture, and contributions.
We also supported the National Puerto Rican Day Parade to elevate cultural awareness and promote education, arts, and community engagement in the neighborhoods we serve.
Our "Celebrating LGBTQ+ Voices" series featured inspiring speakers, including Brandon Wolf, activist and Pulse Nightclub survivor, who shared his experiences and perspectives on advocacy and allyship.
In New Orleans, associates participated in an immersive learning event covering LGBTQ+ history, the meaning of
pride flags, and the stories of trailblazing leaders who shaped LGBTQ+ movements.
Each November, we proudly recognize and express our gratitude to those who have served in the United States Armed Forces. In partnership with members of the Color Guard, we commemorate
Veterans Day with a flag-raising ceremony at our Store Support Center - honoring the courage, dedication, and sacrifices of our veteran associates and all service members.
As a symbol of appreciation and ongoing support, we present Dollar Tree Challenge Coins to veteran associates and to the families of team members currently deployed. These coins represent our deep respect and gratitude for their service, and our continued commitment to supporting military families across our organization.
Overview
Our Approach
Our Associates
Our Customers
Our Communities
Our Planet
Ethics, Compliance, and Privacy
Appendix
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Talent and Career Growth
As one of the largest employers in the United States, we are dedicated to supporting our associates with meaningful career growth and advancement opportunities. Through our "Value of You" employer brand, we aim to create an environment that attracts, develops, and retains top talent - fostering a culture that is values-driven and people-focused. Our talent strategy is built around five core pillars.
Recruiting and Retaining Top Talent
Over the past year, our talent strategy has focused on providing associates with opportunities to turn their jobs into successful careers. We are proud
of the progress we've made expanding career opportunities for our associates.
Building strong talent pipelines to develop a high-performing workforce that reflects the communities we serve and meets our evolving business needs.
Delivering comprehensive training and leadership development programs to strengthen skills and support long-term career growth.
Improving training effectiveness to drive operational excellence and generate measurable business impact.
Creating pathways for advancement, empowering associates to succeed in their current roles, and preparing them for future opportunities.
Ensuring our training curriculum is relevant and of high quality across all roles and levels of the organization.
In 2024, we celebrated over 43,200 promotions across stores, distribution centers, and corporate offices. Alongside improving retention and advancement, we also prioritized recruiting top talent, which is reflected in a 47% increase in applications. We continue to prioritize filling district and store manager vacancies and reducing turnover. Our most recent store manager turnover rate has decreased to 27%, demonstrating continued progress in retention.
These figures demonstrate our commitment to our associates' professional growth and our efforts to improve organizational capabilities to meet the challenges of a dynamic retail environment. We are pleased with the success we have built and remain committed to fostering a culture of learning, development, and career advancement.
Campus Internship Partnerships
We continue to grow and strengthen our talent pipeline through a vibrant and expanding college internship and recruitment program. In 2024, we broadened our partnerships with colleges and universities and increased our participation in career development events nationwide.
In 2024-2025, we welcomed interns from a range of institutions, including William & Mary, Old Dominion University, Hampton University, Liberty University, Christopher Newport University, University of Lynchburg, Virginia Wesleyan University, Virginia Tech, and the University of
Virginia, as well as Gonzaga University, Youngstown State University, and the University of South Carolina. Interns worked on high-impact projects, such as optimizing our real estate portfolio, developing merchandising dashboards, automating risk management processes, refining shipping charge algorithms, building grand opening marketing toolkits, and improving store operations. Each intern received one-on-one mentorship and hands-on experience tailored to their career interests.
For the third consecutive year, Dollar Tree was named a Top Virginia Employer for Interns by the Virginia Talent and Opportunity Partnership (VTOP), reflecting the continued strength and success of our internship programs.
Our continued investment in talent development reflects our deep commitment to supporting our associates and preparing our organization for long-term success.
Overview
Our Approach
Our Associates
Our Customers
Our Communities
Our Planet
Ethics, Compliance, and Privacy
Appendix
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Overview
Our Approach
Our Associates Our Customers Our Communities Our Planet Ethics, Compliance, and Privacy Appendix
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We also expanded our on-campus and community presence by sponsoring and participating in a record number of events. On-site events at our Store Support Center included Supply Chain Day and Global Sourcing Day with Old Dominion University, along with "Dollar Tree Days"
in partnership with East Carolina University and Norfolk State University. Off campus, we sponsored the Norfolk State University Fall
Career Expo and Hampton University's Case Study Competition - where students tackled real-world retail challenges and earned scholarships for outstanding solutions. We also collaborated with Saint Joseph's University's Food Marketing Co-Op, providing a semester-long immersive experience with our store teams.
Throughout the year, we connect with students and early-career professionals through
career fairs, networking events, and panel discussions. We also expanded our educational outreach through programs like Access College Foundation's readiness workshops and continued our partnership with the Hampton Roads Workforce Council through initiatives such as "Top 20 Under 20" and "Summer 757."
Together, these accomplishments reflect our commitment to developing future talent and supporting the professional growth of students in the communities we serve.
Cultivating Excellence Through Learning and Development
In 2024, we made significant strides in strengthening the capabilities of our associates across all levels of the organization. Recognizing that our people's growth is directly linked to our business success, we expanded learning and development programs to reach more associates than ever before.
To establish strong operational foundations, we delivered approximately 305,000 hours
of role-specific eLearning to field associates, equipping them with the tools and knowledge needed to succeed on the job. These efforts were complemented by numerous hours of hands-on training for Customer Service Representatives, Assistant Store Managers, Store Managers, and District Managers. We also invested approximately
$9.5 million in training nearly 3,400 Store Managers, strengthening frontline leadership and supporting a consistent, high-quality customer experience across our stores.
Overview
Our Approach
Our Associates Our Customers Our Communities Our Planet Ethics, Compliance, and Privacy Appendix
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District Manager Leadership Academy
Building on the success of our inaugural program, the District Manager Leadership Academy continued to deliver strong results in 2024. A total of 301 District Managers completed the eight-week program - representing significant growth from our initial cohorts.
This ongoing success reflects our commitment to cultivating strong leadership at the district level. Participants engage in immersive training
grounded in the Center for Creative Leadership's Lead 4 Success model, which emphasizes four foundational leadership skills: self-awareness, learning agility, influence, and communication.
The program also incorporates Better Conversations Every Day, helping leaders practice key behaviors such as active listening, asking insightful questions, supporting and challenging teams, and setting clear goals and accountability.
High-Potential Leadership Development Initiatives
Elevate. Accelerate. Inspire.
In 2024, we launched a series of targeted leadership development programs designed to support
high-potential individuals at multiple levels of the organization.
These programs are part of our broader commitment to identifying and cultivating future leaders who will help shape our long-term success.
Elevate Program - A 15-month senior leadership initiative with 8 Senior Vice Presidents participating.
Accelerate Program - A 12-month executive development program involving 32 Vice Presidents across Dollar Tree.
Inspire Program - A 6-month program focused on emerging leaders, with 16 Directors engaged in personal and professional growth.
Specialized Training Programs
In 2024, we launched and expanded a range of specialized training initiatives designed
to strengthen leadership, collaboration, and operational excellence across the organization:
Merchant Negotiations Academy - To elevate our merchandising capabilities, 84 merchants completed a three-day intensive program focused on developing advanced negotiation skills.
Field Leadership Summit Development -We significantly expanded our field leadership training through interactive breakout sessions, reaching 1,310 field leaders. Topics included "Plan, Do, Review" for operational excellence and "Team Effectiveness" for leadership development.
Store Development Leadership Training -More than 300 Store Development Center associates completed our "Influencing Without Authority" program in December 2024, building their ability to lead through collaboration.
Leading Change Initiative - In December 2024, 36 Zone Leaders participated in our "Leading Change" training, delivered in Pod sessions to strengthen change management capabilities.
Improved Training Delivery and Approach
In 2024, we continued evolving our training delivery with innovative approaches designed to be more engaging, practical, and accessible for today's workforce. We focused on three core areas:
Digital Learning Integration - Embedding dynamic digital tools and resources that resonate with modern learners.
Practical Application - Creating immersive model environments that simulate real-world scenarios for hands-on learning.
Continuous Support - Offering coaching circles, online workshops, and on-the-job guidance from Regional Training Managers.
Overview
Our Approach
Our Associates
Our Customers
Our Communities
Our Planet
Ethics, Compliance, and Privacy
Appendix
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