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Cognizant expands cross-platform agentic AI with new ServiceNow AI Agent interoperability

Cognizant (Nasdaq: CTSH) today announced that ServiceNow AI Agents now work with the Cognizant Neuro® AI Multi-Agent Accelerator, giving enterprises a unified environment to orchestrate AI agents across the platforms they already run. Enterprises can coordinate ServiceNow agents alongside custom-built systems and other third-party agent platforms.

articleCognizant Technology Solutions CorporationJune 18, 20264/news/cognizant-expands-cross-platform-agentic-ai-with-new-servicenow-ai-agent-interoperability
Cognizant expands cross-platform agentic AI with new ServiceNow AI Agent interoperability

About this update from Cognizant Technology Solutions Corporation

ServiceNow AI Agents now work with the Cognizant Neuro® AI Multi-Agent Accelerator, giving enterprises one place to orchestrate AI agents across the systems they run TEANECK, N.J., June 18, 2026 /PRNewswire/ -- Cognizant (Nasdaq: CTSH) today announced that ServiceNow AI Agents now work with the Cognizant Neuro® AI Multi-Agent Accelerator, giving enterprises a unified environment to orchestrate AI agents across the platforms they already run. Enterprises can coordinate ServiceNow agents alongside custom-built systems and other third-party agent platforms. AI agents from different vendors have largely operated in isolation, each requiring its own connectors and manual coordination. The Neuro AI Multi-Agent Accelerator brings them together. ServiceNow AI Agents can now take part in broader, cross-platform workflows that Neuro AI helps coordinates automatically. "Multi-agent systems are the future of enterprise AI," said Babak Hodjat, Chief AI Officer, Cognizant. "The value is in networks of agents working together rather than any single agent, platform or vendor. By bringing ServiceNow's AI agents into the Neuro AI ecosystem, our joint customers can build end-to-end, cross-platform AI workflows that drive real business outcomes at enterprise scale." The combination pairs the reach of ServiceNow's AI agent portfolio with the orchestration capability of Neuro AI, so agents that automate work inside ServiceNow can operate as part of a larger, coordinated system. "The future of agentic AI is orchestrated, governed networks of agents working securely across the enterprise to coordinate work that once took complicated systems and manual overrides to achieve," said Amit Zavery, President, Chief Product Officer and Chief Operating Officer, ServiceNow. "By combining ServiceNow's AI agents and orchestration capabilities with Cognizant's Neuro AI Multi-Agent Accelerator, customers can connect data, AI and workflows across their business with context and control. Together, we're helping organizations simplify complexity and realize the full value of agentic AI." Industry analysts see cross-platform orchestration as a practical requirement for enterprises scaling agentic AI: "Most enterprises pursue a multi-agent AI strategy, with more than 70 percent of enterprises expecting to invest in prebuilt standalon...

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