Chase Auto Captive Finance Partners Earn #1 Rankings in the JD Power 2026 U.S. Dealer Financing Satisfaction Study℠

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For the first time, Chase Auto earned two #1 rankings in the JD Power 2026 U.S. Dealer Financing Satisfaction Study℠. Jaguar Land Rover Financial Group (JLRFG) ranked #1 in Captive Premium and Subaru Motors Finance (SMF) ranked #1 in Captive Mass Market, reflecting decades of strong partnership and the power of Chase Auto's private label captive finance model that helps dealers drive business and loyalty with their customers. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260811709692/en/Jaguar Land Rover Financial Group ranks #1 in Captive Premium “We’re proud to celebrate Jaguar Land Rover Financial Group and Subaru Motors Finance for earning #1 rankings in this year’s JD Power Dealer Financing Study,” said Leslie Wims Morris, CEO of Chase Auto. “After 18 years with Jaguar Land Rover and 25 years with Subaru, these rankings demonstrate that the right partnerships, backed by the full force of JPMorganChase, deliver real results for manufacturers, dealers and consumers.” Jaguar Land Rover Financial Group ranks highest in overall dealer satisfaction for Captive Premium with a score of 879, with #1 category rankings in 3 of 4 factors making up the overall score. JLRFG ranked #1 of 13 lenders in three key factors: funding process, credit staff relationship, and sales representative relationship. That strong dealer experience is reinforced by the scale of the JLRFG portfolio with Chase Auto: 188,000 customers 69% year-to-date market share (through June) Subaru Motors Finance ranks highest in overall dealer satisfaction for Captive Mass Market with a score of 879, with #1 category rankings in 2 of 4 factors making up the overall score. SMF ranked #1 of 13 lenders in two key factors: funding provider offerings and credit staff relationship. This marks the first year Subaru returns to the #1 spot since 2022. The recognition reflects a 25-year partnership with Chase, now supporting a large and growing portfolio: 1.16M customers 77% year-to-date market share (through June) “Dealers have choices and they choose Jaguar Land Rover Financial Group and Subaru Motors Finance because those programs make their jobs easier,” said John Thacker, President of Private Label Captive Finance. “At Chase Auto, we work side by side with our partners to do one thing: help dealers close more deals, with clear terms, consis...

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