Bpost / enables Click & Collect in Bboxes, Lecot hardware stores are already using it

Pieter Morisse, CEO of Lecot, and Laurens Himpe, Chief Automated Parcel Officer of Bpost.

Bpost is working on a dense network where parcels can be collected or sent. Today, the company already has 4,500 pick-up points across Belgium, including thousands of Bboxes. In the long term, Bpost aims to have a parcel locker within five minutes of every Belgian. This creates interesting opportunities for businesses, such as Click & Collect. Retailers can prepare orders for their customers and place them in a nearby Bbox. Since Bpost's lockers are accessible 24/7, customers can collect their orders at any time.

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In recent months, Bpost has launched pilot projects for this Click & Collect service with 10 different retail chains and individual merchants. The largest of these pilot projects was carried out with Lecot, a specialist supplier of goods and services for construction professionals. Bboxes with lockers have been installed at no fewer than 23 Lecot locations, and these lockers can be reserved by store staff.

Using his smartphone, a customer can pick up his order.

XL doors for additional possibilities

Bpost has also installed XL doors in all Bboxes at Lecot. These are extra-large locker compartments capable of holding items up to 1.79 m in height. This allows large items such as a ladder, a wheelbarrow, or a door profile to be placed in the Bbox for collection.