Bellsystem24 Holdings, Inc.TSE: 6183

Supplementary Materials for the Financial Results for Quarter Three of the Fiscal Year Ending Feb.2026

· Issued by Bellsystem24 Holdings, Inc.
Supplementary Materials for the Financial Results for Quarter Threeof the Fiscal Year Ending Feb. 2026

(March 2025 - November 2025)

Creating Better Communities through Communication

BELLSYSTEM24 HOLDINGS, INC.

Securities code: 6183

January 14, 2026

Q3 of FY Ending Feb. 2026 Financial Results

Both revenue and operating income increased compared with Q3 of the previous fiscal year. Most notably, income increased s ignificantly, mainly due to the effects of initiatives to improve profitability.

Revenue

Gross profit

Operating income

Net income attributable to owners of the parent

109.5 billion yen

20.3 billion yen

9.4 billion yen

6.1 billion yen

YoY

+1.52 billion yen

(+1.4%)

YoY

+1.03 billion yen

(+5.4%)

YoY

+2.07 billion yen

(+28.1%)

YoY

+1.44 billion yen

(+30.7%)

107.94

109.46

Q3 of FY2024 Q3 of FY2025

20.26

19.23

Q3 of FY2024 Q3 of FY2025

9.44

7.37

Q3 of FY2024 Q3 of FY2025

6.12

4.68

Q3 of FY2024 Q3 of FY2025

Although progress towards the full-year revenue plan was s lightly behind schedule, progress towards the operating income and net income forecasts was better than planned, partly thanks to a gain on sale of businesses resulting from the partial sale of the content business.

(Unit: billions of yen)

Q3 of FY2024

Q3 of FY2025

Same period YoY

Change

Same period YoY

YoY Percent Change

Consolidated Earnings Forecast (Planned)

Progress rate

Revenue

107.94

109.46

+1.52

+1.4%

150.00

73.0%

CRM Business

107.62

109.22

+1.60

+1.5%

149.50

73.1%

Smart contact center (SC) business

92.65

93.68

+1.03

+1.1%

127.00

73.8%

Smart business support (SB) business

14.97

15.54

+0.57

+3.8%

22.50

69.1%

Other Businesses

0.32

0.24

-0.08

-23.6%

0.50

48.6%

Gross profit

19.23

20.26

+1.03

+5.4%

28.20

71.8%

Gross profit margin

17.8%

18.5%

18.8%

Selling, general and administrative expenses

-12.00

-11.60

+0.40

-3.3%

-16.30

Other income (expenses)

0.14

0.78

+0.64

0.10

Operating income

7.37

9.44

+2.07

+28.1%

12.00

78.6%

Operating income ratio

6.8%

8.6%

8.0%

Share of profit (loss) of investments accounted for using

equity method

0.13

0.30

+0.17

0.59

Financial income/costs

-0.36

-0.54

-0.18

-0.83

Net income attributable to owners of the parent

4.68

6.12

+1.44

+30.7%

8.10

75.5%

Revenue increased only 1.52 billion yen, or 1.4% compared with Q3 of the previous fiscal year, reflecting the absence of the previous fiscal year's large spot projects and continued decline in HR-related operations.

The smart contact center (SC) business recorded an increase in revenue of 1.03 billion yen, or 1.1% compared with Q3 of the previous year.

  • Revenue increased compared with Q3 of the previous fiscal year due to higher revenue mainly from public sector projects and communication carriers.

    In the smart business support (SB) business, revenue increased by 0.57 billion yen, or 3.8%, compared with Q3 of the previous year.

  • Backyard operations for communication carriers and HR and accounting system operations at our subsidiary Horizon One Corporation grew steadily.

    107.94

    Smart contact center (SC) business

    Smart business support

    center (SB) business Others

    +0.57

-0.08

109.46

(Unit: billions of yen)

+1.03

+1.52

(+1.4%)

Q3 of FY2024

Revenue

Q3 of FY2025

Revenue

Compared with Q3 of the previous year, revenue from Transportation/Communications (firm revenue from communication

carriers ), Finance/Ins urance (higher revenue from credit card-related operations) and other client industries (strong revenue from new energy and real estate-related operations) increased.

(Unit: billions of yen)

Services

(Human resources placement, Internet services, broadcasting, electric money, code payment, point rewards service, etc.)

Revenue from human resources placement declined year on

year, but revenue from public sector services and internet

services continued to increase.

31.6

33.8

33.1

26.0

FY2022

FY2023

FY2024

FY2025

9.0

7.5

8.4

9.3

7.4

8.2

8.7

8.3

8.1

8.3

8.3

8.1

8.6

8.3

8.1

Transportation/Communications

(Communication carriers, ISP, travel, transportation, etc.)

Revenue from ISPs decreased. Increases remained

centered around telecom carriers.

32.3

30.6

29.6

22.8

FY2022

FY2023

FY2024

FY2025

8.3

8.4

7.7

7.8

7.5

7.1

7.6

8.0

7.6

7.3

7.3

8.0

7.4

7.5

8.0

Finance/Ins urance

(Banking, securities, life and non-life insurance, credit cards, etc.)

Revenue from the life and non-life insurance sectors in

particular remained firm.

In Q3 of the current fiscal year, credit card-related operations increased.

22.2

24.0

25.3

FY2022

FY2023

FY2024

18.9

6.5

6.2

6.2

FY2025

6.9

5.9

5.4

6.0

5.6

6.2

5.9

5.7

6.2

5.5

6.0

6.2

Others

(Local government, electricity, gas, water, housing, real estate, etc.)

Revenue from new energy service businesses and the real estate sector continued to increase.

6.8

1.8

1.7

1.5

1.8

FY2022

7.0

1.7

1.7

1.8

1.9

FY2023

7.9

2.0

1.9

1.9

2.0

FY2024

6.5

2.1

2.2

2.2

FY2025

Manufacturing

(Manufacturers, food manufacturing, printing, medical care and pharmaceuticals, etc.)

Revenue increased in Q3 of FY2024 and Q2 of the current fiscal year due to election operations.

Q3 of the current fiscal year declined due to the absence of

election operations.

9.0

8.3

7.8

5.9

FY2022

FY2023

FY2024

FY2025

2.0

1.9

2.3

2.0

2.2

1.9

2.2

2.3

1.8

2.3

1.9

2.3

1.7

1.9

2.4

Wholesale/Retail

(Mail-order sales, e-commerce, product sales services, etc.)

Revenue has remained flat on a quarterly basis since the previous fiscal year

18.7

4.4

4.7

4.8

4.8

FY2022

17.5

4.2

4.4

4.5

4.4

FY2023

16.4

4.0

4.1

4.1

4.2

FY2024

12.2

4.0

4.1

4.1

FY2025

4Q
3Q
2Q
1Q

* BELLSYSTEM24's non-consolidated revenue from its top 300 clients (covering core business operations up to FY2024) 5

Operating income reached 9.44 billion yen, up 2.07 billion yen or 28.1% year on year.

Gross profit rose 1.03 billion yen year on year.

  • Gross profit continued to increase due to higher billing rates for client companies and the effects of profit improvement measures, such as site consolidation, in addition to the effects of higher revenue.

  • Profit decreased at some subsidiaries, and some upfront development expenses for generative AI (Hybrid Operation Loop) were recorded.

    Selling, general and administrative expenses decreased 0.40 billion yen year on year (positive factor).

  • The decrease reflects the absence of site consolidation expenses recorded the previous fiscal year and decreased depreciation and amortization.

    Other income (expenses) rose 0.64 billion yen compared with Q3 of the previous year (a positive factor).

    (Unit:

    billions of yen)

    Gross profit

    SG&A expenses

    Gain on sale of businesses

    Other

    +0.00

    9.44

    Other income (expenses) +0.64

    7.37

    +2.07

    (+28.1%)

    Q3 of FY2024

    Operating income

    Q3 of FY2025

    Operating income

    +1.03

+0.40

+0.64

  • A 0.64 billion yen gain on the sale of businesses was posted, in connection with the partial sale of the content business.

    Net income stood at 6.12 billion yen, ris ing 1.44 billion yen, or 30.7%, compared with Q3 of the previous year, reflecting higher operating income.

    The share of profit of investments accounted for using the equity method rose 0.17 billion yen year on year, reflecting strong

    performances at all three equity-method affiliates .

    Financial income/costs declined 0.18 billion yen compared with Q3 of the previous year, in part due to higher interest rates on borrowings due to a rise in market interest rates (negative factor)

    • CTC First Contact Corporation (JV with CTC: Interest of 48.0%)

    • TB Next Communications Co., Ltd. (JV with Toppan: Interest of 49.0%)

    • True Touch Co., Ltd. (Thailand: Interest of 49.9%)

    (Unit: b

    to owners of the parent.

    illions of yen)

    Operating income

    Share of profit (loss) of investments accounted for using equity method

    -0.66

Financial income/costs

Income taxes Non-controlling

+2.07

interests

+0.17 -0.18

+0.04

6.12

4.68

+1.44

(+30.7%)

Q3 of FY2024

Net income

* Net income refers to net income attributable

Q3 of FY2025

Net income

Revenue based on ITOCHU Synergy increased to 12.89 billion yen (up 1.40 billion yen or 12.2% year on year).

  • Revenue increased significantly, mainly revenue related to telecom carriers. It is projected to increase steadily in Q4, including other projects.

128.9

14.45

15.16

Revenue based on ITOCHU Synergy

16.99

4.12

4.35

4.40

16.03

4.40

3.96

3.84

3.84

3.91

15.39

(Unit: billions of yen)

12.89

3.65

3.63

3.56

3.61

4.20

4.43

4.25

3.75

3.66

11.49

+1.40

3.87

(+12.2%)

3.74

3.68

4Q

4.12

3Q

3.93

4.01

2Q

1Q

FY2020 FY2021 FY2022 FY2023 FY2024 FY2025

(Unit: billions of yen)

End of Feb. 2025

End of Nov. 2025

Change

Remarks

Current assets

28.04

30.86

+2.81

Cash and cash equivalents

6.99

9.03

+2.04

Trade receivables

19.01

19.87

+0.86

Non-current assets

146.37

140.84

-5.53

Property, plant and equipment

(excluding right-of-use assets)

7.82

6.95

-0.87

Right-of-use assets

23.74

19.31

-4.43

Decrease mainly due to site consolidation

Goodwill

94.65

94.66

+0.01

Total assets

174.41

171.69

-2.72

Current liabilities

57.41

47.77

-9.65

Borrowings

30.80

18.20

-12.60

Decrease due to refinancing of long-term borrowings, etc.

Non-current liabilities

46.16

50.61

+4.45

Long-term borrowings

23.25

32.19

+8.94

Increase in long-term borrowings, etc.

Other long-term financial liabilities

18.43

14.05

-4.38

Equity

70.84

73.32

+2.48

Of which, equity attributable to owners of parent

70.16

72.50

+2.34

Of which, non-controlling interests

0.68

0.81

+0.14

Total liabilities and equity

174.41

171.69

-2.72

Ratio of shareholders' equity to total assets Net interest-bearing debt

Net DER

40.2%

47.06

0.67 times

42.2%

41.36

0.57 times

2.0%

-5.70

-0.10 times

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