Business
AT&T Ranked #1 in Customer Satisfaction for Small Business Internet Service by JD Power
AT&T Ranked #1 in Customer Satisfaction for Small Business Internet Service by JD
About this update from At&t Inc.
Following recognition as #1 in Customer Satisfaction for Small Business Wireless Service in 2025, AT&T was rated highest among internet providers for small business internet customer satisfaction, reinforcing its advantage in converged connectivityKey Takeaways:AT&T ranked #1 in Customer Satisfaction for Small Business Internet Service in the JD Power 2026 U.S. Business Internet Satisfaction Study.1The company was also ranked #1 in Customer Satisfaction for Small Business Wireless Service in the 2025 U.S. Business Wireless Customer Satisfaction Study.2Together, these recognitions reinforce AT&T Business' leadership in converged connectivity – internet and wireless coming together to keep businesses connected – and shows how we meet high expectations for performance, reliability, and customer care nationwide.With fast, secure business-grade internet connectivity and 24/7 customer care support, AT&T helps small businesses operate with confidence and stay focused on serving their customers.DALLAS, July 9, 2026 /PRNewswire/ -- AT&T was ranked highest for small business internet customer satisfaction in the JD Power 2026 U.S. Business Internet Satisfaction StudySM, following the company's #1 ranking in Customer Satisfaction in Small Business Wireless Service in the JD Power 2025 U.S. Business Wireless Satisfaction StudySM. Together, these recognitions reflect AT&T's continued focus on delivering what small businesses need: converged connectivity. Small businesses are looking for reliable internet and wireless solutions that work together to serve customers, support employees, manage operations, and stay connected even when conditions change.The JD Power 2026 U.S. Business Internet Satisfaction Study evaluated performance and reliability, cost of service, communications, billing, digital account management, and customer service. AT&T's top ranking places the company ahead of its competitors and reflects the complete experience small businesses depend on. Its differentiation comes from the strength of its network and the way it brings performance, reliability, and customer service together without added complexity."For small businesses, connectivity goes beyond utility. It's the foundation for serving customers, managing day-to-day operations, and staying ready for what's next," said Melissa Arnoldi, executive vice pres...