Cloud subscriptions revenue was $136.4 million (+20% Y/Y)
Subscriptions revenue was $187.8 million (+28% Y/Y)
Total revenue was $234.6 million (+25% Y/Y)
Non-GAAP Gross Margins*Subscriptions gross margin was 86%.
Professional services gross margin was 24%.
Overall gross margin was 74%.
ProfitabilityAdjusted EBITDA was $43.4 million.
* Data excludes stock-based compensation expense. Refer to the reconciliation of GAAP to non-GAAP measures in the Appendix.
GTM Productivity.3.47
2.70
4.0
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0.0
Q3 2024 Q4 2024 Q1 2025 Q2 2025 Q3 2025 Q4 2025 Q1 2026 Q2 2026 Q3 2026
Calculated by adding total revenue and the quarterly changes in short term deferred revenue for the trailing 12-month period, then dividing the result by non-GAAP sales and marketing expense for the trailing 12-month period. Refer to the reconciliation of GAAP to non-GAAP measures in the Appendix for details.
Total Revenue.*234.6
202.9
202.2
203.3
46.9
187.0
40.6
41.9
45.6
39.8
51.4
26.0
33.6
45.2
35.8
113.6
117.0
124.5
131.7
136.4
$250.0 million
$200.0 million
$150.0 million
$100.0 million
$50.0 million
Q3 2025 Q4 2025 Q1 2026 Q2 2026 Q3 2026
Cloud Subscriptions Revenue Other Subscriptions Revenue Professional Services5 * Reported in millions. Totals may not foot due to rounding.
Constant Currency Revenue Growth Rates. Cloud RevenueSubscriptions Revenue
18% 18%
17%
18%
15% 16%
14%
15%
29%
Total Revenue26%
22%
21%
20%
21%
18%
18%
18%
16%
16%
19% 19%
17% 18%
14%
14%
11%
12%
Q3 | Q4 | Q1 | Q2 | Q3 | Q4 | Q1 | Q2 | Q3 | Q3 | Q4 | Q1 | Q2 | Q3 | Q4 | Q1 | Q2 | Q3 | Q3 | Q4 | Q1 | Q2 | Q3 | Q4 | Q1 | Q2 | Q3 |
'24 | '24 | '25 | '25 | '25 | '25 | '26 | '26 | '26 | '24 | '24 | '25 | '25 | '25 | '25 | '26 | '26 | '26 | '24 | '24 | '25 | '25 | '25 | '25 | '26 | '26 | '26 |
Growth on a constant currency basis is calculated by translating revenue in the current period using the comparable prior year exchange rates.
Cloud Net ARR Expansion.120%
114%
113%
112%
113%
112%
114%
115%
115%
125%
Q3 2024 Q4 2024 Q1 2025 Q2 2025 Q3 2025 Q4 2025 Q1 2026 Q2 2026 Q3 2026
To calculate this metric, we define ARR on a customer level as monthly recurring cloud subscriptions revenue multiplied by 12. We then compare the period-end ARR of the previous year's customer cohort to their ARR at the end of the current period. The cloud net ARR expansion represents the ratio between these two periods. The cloud net ARR expansion calculation is
Non-GAAP Gross Margins.* Subscriptions86% 86% 86% 84% 86%
Professional ServicesOverall
74% 73% 74% 72% 74%
31%
29%
31%
23%
24%
Q3 2025
Q4 2025
Q1 2026
Q2 2026
Q3 2026
Q3 2025
Q4 2025
Q1 2026
Q2 2026
Q3 2026
Q3 2025
Q4 2025
Q1 2026
Q2 2026
Q3 2026
* Data excludes stock-based compensation expense and severance costs. Amounts also reflect reclassified expenses. Refer to the reconciliation of GAAP to non-GAAP measures in the Appendix.
Guidance. Given on November 5, 2026(in millions, except for EPS) | Q4 2026 | Full Year 2026 | |||||
Cloud Subscriptions Revenue | $143.0 | - | $145.0 | $536.0 | - | $538.0 | |
Cloud Subscriptions Revenue Growth YoY | 22% | - | 24% | 23% | |||
Total Revenue | $233.0 | - | $237.0 | $873.0 | - | $877.0 | |
Total Revenue Increase YoY | 15% | - | 17% | 20% | - | 21% | |
Adjusted EBITDA | $30.0 | - | $33.0 | $116.0 | - | $119.0 | |
Non-GAAP Diluted Earnings per Share* | $0.30 | - | $0.34 | $1.20 | - | $1.24 | |
Revenue
Adjusted EBITDA
Non-GAAP EPS
2026
$875M
$118M
$1.22
100%
53%
20%
Y/Y Growth
< <
~300 bps margin expansion
De-levering
+ buybacks
As of
$ in thousands September 30, 2026 December 31, 2025
Assets (unaudited)
Cash and cash equivalents | $ 47,326 | $ 135,810 |
Short-term investments and marketable securities | 41,620 | 51,415 |
Accounts receivable, net of allowance | 244,041 | 255,063 |
Deferred commissions | 116,512 | 100,365 |
Property and equipment, net | 35,271 | 32,087 |
Goodwill | 27,875 | 28,811 |
Intangible assets, net of accumulated amortization | 433 | 1,246 |
Right-of-use assets for operating leases | 29,628 | 28,075 |
Other assets | 58,198 | 58,523 |
Total assets | $ 600,904 | $ 691,395 |
Liabilities and Stockholders' Deficit | ||
Accounts payable and accrued expenses | 36,258 | 25,138 |
Accrued compensation and related benefits | 60,647 | 61,781 |
Deferred revenue | 343,532 | 350,243 |
Debt | 199,485 | 240,826 |
Operating lease liabilities | 57,437 | 58,874 |
Other liabilities | 1,419 | 1,526 |
Total liabilities | 698,778 | 738,388 |
Stockholders' deficit | ||
Common stock | 7 | 7 |
Treasury stock | (82,958) | (16,935) |
Additional paid-in capital | 623,466 | 617,318 |
Accumulated other comprehensive loss | (26,467) | (36,462) |
Accumulated deficit | (611,922) | (610,921) |
Total stockholders' deficit | (97,874) | (46,993) |
Total liabilities and stockholders' deficit | $ 600,904 | $ 691,395 |
Three Months Ended September 30, Nine Months Ended September 30,
$ in thousands, except for per share data 2026 2025 2026 2025
Cloud subscriptions $ 136,361 $ 113,596 $ 392,539 $ 320,337
Revenue (unaudited)
Total subscriptions revenue 187,754 147,188 505,747 414,197
Other subscriptions 51,393 33,592 113,208 93,860
Total revenue 234,632 187,004 640,068 524,070
Professional services 46,878 39,816 134,321 109,873
Subscriptions 26,187 21,667 74,500 60,895
Cost of revenue
Total cost of revenue 63,478 50,704 176,402 143,698
Professional services 37,291 29,037 101,902 82,803
Operating expenses
Gross profit 171,154 136,300 463,666 380,372
Research and development 50,554 42,561 144,183 127,046
Sales and marketing 65,826 53,574 200,558 172,041
Total operating expenses 149,851 123,186 444,647 379,076
General and administrative 33,471 27,051 99,906 79,989
Other non-operating expense (income)
Operating income 21,303 13,114 19,019 1,296
Interest expense 3,304 5,311 11,256 15,948
Other expense (income), net 4,822 (1,398) 5,565 (24,678)
Income before income taxes 13,177 9,201 2,198 10,026
Total non-operating other expense (income) 8,126 3,913 16,821 (8,730)
Net income (loss) $ 12,341 $ 7,825 $ (1,001) $ 6,336
Income tax expense 836 1,376 3,199 3,690
Basic $ 0.17 $ 0.11 $ (0.01) $ 0.09
Net income (loss) per Class A and Class B share:
Weighted average common shares outstanding:
Diluted $ 0.17 $ 0.10 $ (0.01) $ 0.08
Basic 71,641 74,008 72,773 74,101
Diluted 72,741 74,575 72,773 74,554
unaudited, $ in thousands
Lease Impairment and Lease-GAAP Measure | Stock-Based Compensation | Litigation Expense | JPI Amortization | Related Charges | Other Adjustments(a) | Non-GAAP Measure | |
Three Months Ended September 30, 2026 | |||||||
Subscriptions cost of revenue | $ 26,187 | $ (514) | $ - | $ - | $ - | $ - | $ 25,673 |
Professional services cost of revenue | 37,291 | (1,658) | - | - | - | - | 35,633 |
Total cost of revenue | 63,478 | (2,172) | - | - | - | - | 61,306 |
Sales and marketing expense | 65,826 | (2,591) | - | - | - | - | 63,235 |
Research and development expense | 50,554 | (3,852) | - | - | - | - | 46,702 |
General and administrative expense | 33,471 | (3,967) | (4,664) | (1,732) | (292) | - | 22,816 |
Total operating expense | 149,851 | (10,410) | (4,664) | (1,732) | (292) | - | 132,753 |
Operating income | 21,303 | 12,582 | 4,664 | 1,732 | 292 | - | 40,573 |
Non-operating expense (income) | 4,822 | - | - | - | - | (6,291) | (1,469) |
Income tax impact of above items | 836 | 443 | - | - | - | 342 | 1,621 |
Net income | 12,341 | 12,139 | 4,664 | 1,732 | 292 | 5,949 | 37,117 |
Net income per share, basic | $ 0.17 | $ 0.17 | $ 0.07 | $ 0.02 | $ - | $ 0.08 | $ 0.51 |
Net income per share, diluted(b,c) | $ 0.17 | $ 0.17 | $ 0.06 | $ 0.02 | $ - | $ 0.08 | $ 0.51 |
(a) Other adjustments primarily includes unrealized foreign exchange gains and losses and write off of deferred debt issuance costs.
14 (b) Accounts for the impact of 1.1 million shares of dilutive securities.
(c) Per share amounts do not foot due to rounding.
Reconciliation of GAAP to Non-GAAP Measures.unaudited, $ in thousands
Lease Impairment and Lease-GAAP Measure | Stock-Based Compensation | Litigation Expense | JPI Amortization | Related Charges | Other Adjustments(a) | Non-GAAP Measure | |
Three Months Ended September 30, 2025 | |||||||
Subscriptions cost of revenue | $ 21,667 | $ (419) | $ - | $ - | $ - | $ - | $ 21,248 |
Professional services cost of revenue | 29,037 | (1,448) | - | - | - | - | 27,589 |
Total cost of revenue | 50,704 | (1,867) | - | - | - | - | 48,837 |
Sales and marketing expense | 53,574 | (1,882) | - | - | - | - | 51,692 |
Research and development expense | 42,561 | (2,991) | - | - | - | - | 39,570 |
General and administrative expense | 27,051 | (3,520) | (2,130) | (3,153) | (1,105) | - | 17,143 |
Total operating expense | 123,186 | (8,393) | (2,130) | (3,153) | (1,105) | - | 108,405 |
Operating income | 13,114 | 10,260 | 2,130 | 3,153 | 1,105 | - | 29,762 |
Non-operating (income) expense | (1,398) | - | - | - | - | 110 | (1,288) |
Income tax impact of above items | 1,376 | 375 | - | - | - | (406) | 1,345 |
Net income | 7,825 | 9,885 | 2,130 | 3,153 | 1,105 | 296 | 24,394 |
Net income per share, basic | $ 0.11 | $ 0.13 | $ 0.03 | $ 0.04 | $ 0.01 | $ - | $ 0.32 |
Net income per share, diluted(b,c) | $ 0.10 | $ 0.13 | $ 0.03 | $ 0.04 | $ 0.01 | - | $ 0.32 |
(a) Other adjustments primarily includes unrealized foreign exchange gains and losses.
Reconciliation of GAAP to Non-GAAP Measures.unaudited, $ in thousands
Lease Impairment and Lease-GAAP Measure | Stock-Based Compensation | Litigation Expense | JPI Amortization | Related Charges | Other Adjustments(a) | Non-GAAP Measure | |
Nine months ended September 30, 2026 | |||||||
Subscriptions cost of revenue | $ 74,500 | $ (1,570) | $ - | $ - | $ - | $ - | $ 72,930 |
Professional services cost of revenue | 101,902 | (4,816) | - | - | - | - | 97,086 |
Total cost of revenue | 176,402 | (6,386) | - | - | - | - | 170,016 |
Sales and marketing expense | 200,558 | (6,957) | - | - | - | - | 193,601 |
Research and development expense | 144,183 | (10,969) | - | - | - | - | 133,214 |
General and administrative expense | 99,906 | (10,719) | (17,905) | (5,744) | (873) | - | 64,665 |
Total operating expense | 444,647 | (28,645) | (17,905) | (5,744) | (873) | - | 391,480 |
Operating income | 19,019 | 35,031 | 17,905 | 5,744 | 873 | - | 78,572 |
Non-operating expense (income) | 5,565 | - | - | - | - | (9,663) | (4,098) |
Income tax impact of above items | 3,199 | 1,454 | - | - | - | 636 | 5,289 |
Net (loss) income | (1,001) | 33,577 | 17,905 | 5,744 | 873 | 9,027 | 66,125 |
Net (loss) income per share, basic | $ (0.01) | $ 0.46 | $ 0.25 | $ 0.08 | $ 0.01 | $ 0.12 | $ 0.91 |
Net (loss) income per share, diluted(b,c) | $ (0.01) | $ 0.46 | $ 0.24 | $ 0.08 | $ 0.01 | $ 0.12 | $ 0.90 |
(a) Other adjustments primarily includes unrealized foreign exchange gains and losses and write off of deferred debt issuance costs.
Reconciliation of GAAP to Non-GAAP Measures.unaudited, $ in thousands
Lease Impairment and Lease-GAAP Measure | Stock-Based Compensation | Litigation Expense | JPI Amortization | Related Charges | Other Adjustments(a) | Non-GAAP Measure | |
Nine months ended September 30, 2025 | |||||||
Subscriptions cost of revenue | $ 60,895 | $ (1,335) | $ - | $ - | $ - | $ - | $ 59,560 |
Professional services cost of revenue | 82,803 | (4,304) | - | - | - | - | 78,499 |
Total cost of revenue | 143,698 | (5,639) | - | - | - | - | 138,059 |
Sales and marketing expense | 172,041 | (6,215) | - | - | - | - | 165,826 |
Research and development expense | 127,046 | (9,362) | - | - | - | - | 117,684 |
General and administrative expense | 79,989 | (9,776) | (6,324) | (9,355) | (1,714) | - | 52,820 |
Total operating expense | 379,076 | (25,353) | (6,324) | (9,355) | (1,714) | - | 336,330 |
Operating income | 1,296 | 30,992 | 6,324 | 9,355 | 1,714 | - | 49,681 |
Non-operating (income) expense | (24,678) | - | - | - | - | 20,879 | (3,799) |
Income tax impact of above items | 3,690 | 1,125 | - | - | - | (1,732) | 3,083 |
Net income (loss) | 6,336 | 29,867 | 6,324 | 9,355 | 1,714 | (19,147) | 34,449 |
Net income (loss) per share, basic | $ 0.09 | $ 0.40 | $ 0.09 | $ 0.13 | $ 0.02 | $ (0.26) | $ 0.47 |
Net income (loss) per share, diluted(b,c) | $ 0.08 | $ 0.40 | $ 0.08 | $ 0.13 | $ 0.02 | $ (0.26) | $ 0.46 |
(a) Other adjustments primarily includes unrealized foreign exchange gains and losses.
Reconciliation of GAAP to Non-GAAP Measures.unaudited, $ in thousands Three Months Ended September 30, Nine Months Ended September 30,
2026 | 2025 | 2026 | 2025 | |
Reconciliation of adjusted EBITDA: | ||||
GAAP net income (loss) | $ 12,341 | $ 7,825 | $ (1,001) | $ 6,336 |
Other expense (income), net | 4,822 | (1,398) | 5,565 | (24,678) |
Interest expense | 3,304 | 5,311 | 11,256 | 15,948 |
Income tax expense | 836 | 1,376 | 3,199 | 3,690 |
Depreciation expense and amortization of intangible assets | 2,875 | 2,459 | 7,655 | 7,429 |
Stock-based compensation expense | 12,582 | 10,260 | 35,031 | 30,992 |
Litigation Expense | 4,664 | 2,130 | 17,905 | 6,324 |
JPI Amortization | 1,732 | 3,153 | 5,744 | 9,355 |
Lease Impairment and Lease-Related Charges | 292 | 1,105 | 873 | 1,714 |
Adjusted EBITDA | $ 43,448 | $ 32,221 | $ 86,227 | $ 57,110 |
The following table reconciles our GAAP gross margin percentage to our non-GAAP gross margin percentage for our overall, subscriptions, and professional services margins. The non-GAAP adjustment represents adding back the margin impact of stock-based compensation expense and severance costs recorded to "Cost of revenue" within our consolidated income statements.
Q3 2026 Q2 2026 Q1 2026 Q4 2025 Q3 2025
Reconciliation of non-GAAP overall gross margin:
GAAP overall gross margin 72.9% 71.2% 73.1% 72.4% 72.9%
Add back:
Non-GAAP adjustments to overall gross margin 1.0% 1.0% 1.1% 1.0% 1.0%
Non-GAAP overall gross margin 73.9% 72.2% 74.2% 73.4% 73.9%
Reconciliation of non-GAAP subscriptions gross margin:
GAAP subscriptions gross margin 86.1% 83.9% 85.7% 85.8% 85.3%
Add back:
Non-GAAP adjustments to subscriptions gross margin 0.2% 0.3% 0.4% 0.3% 0.3%
Non-GAAP subscriptions gross margin 86.3% 84.2% 86.1% 86.1% 85.6%
Reconciliation of non-GAAP professional services gross margin:
GAAP professional services gross margin 20.5% 27.4% 24.7% 19.2% 27.1%
Add back:
Non-GAAP adjustments to professional services gross margin 3.5% 3.3% 4.0% 3.6% 3.6%
Non-GAAP professional services gross margin 24.0% 30.7% 28.7% 22.8% 30.7%
Reconciliation of GAAP to Non-GAAP Measures.The following table reconciles our GAAP sales and marketing expense to our non-GAAP sales and marketing expense. The non-GAAP adjustment represents adding back the impact of stock-based compensation expense and severance costs recorded to "Sales and marketing expense" within our consolidated income statements.
in thousands | Q3 2026 | Q2 2026 | Q1 2026 | Q4 2025 | Q3 2025 | Q2 2025 | Q1 2025 | Q4 2024 | Q3 2024 |
GAAP sales and marketing expense | 65,826 | 70,113 | 64,619 | 69,145 | 53,574 | 62,157 | 56,310 | 57,073 | 52,710 |
Subtract: | |||||||||
Sales and marketing stock compensation | (2,591) | (1,963) | (2,403) | (2,219) | (1,882) | (2,087) | (2,246) | (1,991) | (1,827) |
Non-GAAP sales and marketing expense | 63,235 | 68,150 | 62,216 | 66,926 | 51,692 | 60,070 | 54,064 | 55,082 | 50,883 |
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