The Gartner® Peer Insights™ Customers' Choice attribution is based on feedback and ratings from end-user professionals who have experience with the product or service
CAMBRIDGE, Mass., July 09, 2026 (GLOBE NEWSWIRE) -- Akamai (NASDAQ: AKAM) has been named a Customers' Choice in the 2026 Gartner Peer Insights Voice of the Customer for Edge Distribution Platforms.
Edge distribution platforms are highly distributed, edge-based, integrated networks and cloud delivery infrastructures that provide the following as-a-service functionality: edge compute and storage, web application and perimeter security, content and API acceleration, data and analytics, and AI application infrastructure.
The Gartner Peer Insights Customers' Choice recognizes vendors in this market based on reviews from verified end-user professionals. The Customers' Choice distinction takes into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.
"As organizations scale AI inference close to users and accelerate edge native application deployments, we believe this customer-driven distinction reinforces Akamai's role as a trusted partner for enterprises modernizing legacy applications with distributed, edge-focused architectures," said Adam Karon, Chief Operating Officer and General Manager, Cloud Technology Group, at Akamai. "We believe it's a reflection of our commitment to delivering world-class products with an outstanding customer experience supporting them, in service of the world's most incredible and demanding customers."
Akamai's placement in the quadrant is determined directly by verified enterprise practitioners worldwide. Key data points from customers include:
Deep customer confidence: Akamai received an overall rating of 4.7 out of 5 stars based on 85 eligible published enterprise reviews.
Exceptional customer satisfaction: 71% awarded Akamai a perfect 5-star rating, underscoring overwhelming satisfaction with performance consistency and enterprise controls.
Strong peer endorsement: 91% of reviewing industry professionals expressed an explicit "Willingness to Recommend" Akamai's platform to their peers.
Category excellence: Akamai received a 4.7/5 score for both Product Capabilities and Deployment Experience.
Testimonials from Akamai customers
Below is a sample of the testimonials from Akamai customers that contributed to the report:
"It is a robust, enterprise-grade platform with a massive global reach that delivers exactly what it promises: unmatched reliability and resilience during peak traffic periods." — IT Manager, IT Services
"Akamai CDN is a critical platform for delivering and protecting the majority of the firm's web applications. The service is highly responsive and adapts quickly to emerging attack patterns. Akamai consistently operates effectively and reliably, delivering strong security outcomes without the unnecessary marketing fanfare." — VP, Engineering, Finance
"Akamai CDN has been a game changer for our global content delivery strategy. The platform offers unparalleled reliability and a massive edge network that significantly reduces latency for our end users." — IT Security & Risk Management Associate, Banking