Woolworths Holdings Ltd (WLWHF) Q2 2025 Earnings Call

Investor webinar replay

Replay transcript excerpt

Thank you for standing by and welcome to the Woolworths Group FY25 half-year earnings announcement. All participants are in a listen-only mode. If you wish to ask a question, you will need to press the star key followed by the number one on your telephone keypad. I would now like to hand the conference over to Amanda Bardwell, Managing Director and CEO of Woolworths Group. Please go ahead. Good morning, everyone. Thank you for joining us today for Woolworths Group's half-year results for the 2025 financial year. I'd like to start by acknowledging the traditional custodians of the land on which we meet today, Dharong Country, and I pay my respects to elders past and present. Joining me this morning are Stephen Harrison, our Chief Financial Officer, Von Ingram, Managing Director of W Living, Dan Haig, Managing Director of Big W, Guy Brent, Managing Director of Woolworth Food Company, and Paul Harker, Chief Commercial Officer, Australian Food. Also joining me is Spencer Son, Managing Director, Woolworth New Zealand, who will be stepping down in the role at the end of March to take up an exciting opportunity at Woolworth Holdings in South Africa. Stepping into that role is Sally Copeland, who is also joining us today in her current capacity as Managing Director, Group EcomX. And finally, Annette Carantoni, who was recently appointed Managing Director of Woolworths Retail, also joins us in her current capacity as Chief Supply Chain Officer before officially stepping into her new role next month. The group's H1 results reflect the challenging half impacted by industrial action in Australian food and ongoing cost of living pressures for our customers, leading to more value-seeking behaviour and cross-shopping. Our customer scores for the half reflected these challenges. How...