RWS Holdings plc (RWS) Q4 2025 Earnings Call

Investor webinar replay

Replay transcript excerpt

Good morning, everyone, and thank you for joining us this morning. We're here today to mark a definitive shift in the RWS story. Over the next hour, we're going to walk you through how we are accelerating our evolution from a service-led company into a technology-first future. This isn't just a plan. It's a shift that's already underway. I'm Ben Fass, the CEO of RWS, and joining me today is Candy Davis, our CFO, who's been instrumental in navigating this year of change. And I'm also pleased to have Christina Scott here, our Chief Product and Technology Officer, who's driving the innovation that you will hear about. In terms of our agenda, Candy will kick us in with the financial detail for FY25. I'll then return to deep dive into the new growth strategy we've put in place, including a closer look from Christina at our product technology roadmap, which is central to this pivot. And finally, we'll wrap up with our outlook and guidance for FY26 and beyond. Before I hand over to Candy, let me set the context for the journey that we've been on, particularly since we last spoke in June. Looking back, FY25 was a definitive inflection point for RWS. While we navigated a complex environment, the headline here is our trajectory. We saw a strong exit rate and a distinct positive shift in dynamic during the second half. We haven't stood still. We fundamentally reshaped the company to be fit for the future. First, we refocused our strategy. We redesigned our operating model to be more agile, accountable, and efficient. And this new structure is not just a concept. It's already been fully operational since the start of FY26 in October. We've also injected fresh energy into the leadership team with new talents and successfully relaunched our brand to reflect on new direction. Cruci...