RGC Resources Inc. (RGCO) Q4 2025 Earnings Call

Investor webinar replay

Replay transcript excerpt

strong year for main extensions. In addition, renewal activity was steady during the fiscal 2025 year. Residential growth in the Roanoke Valley has not abated. We installed nearly five main miles, which is 50% higher than the total main miles installed in fiscal 2024. We also connected more than 700 new services. This compares to customer additions in fiscal 2024 of approximately 630 and fiscal year 2023 ads of approximately 550. Those that dive into our year-over-year customer count will notice that our average customer count increases slower than the actual ad site of the bot. This is due to the nature of our business. We routinely have customers that use natural gas exclusively to heat their homes, disconnect their service, or will not pay their bills and will be disconnected through the collections process once spring weather arrives. This past spring, we had over 1,500 customers disconnect, many of which are now returning to the system with the onset of cold weather. In fact, we have reconnected over 500 customers since October. By the end of the second quarter, we expect our customer count to be approximately 65,000 customers. Focusing on the right side of the slide, our system safety and reliability is always a high priority. Through our SAVE program, we renewed 4.2 miles of main and nearly 350 services during the fiscal 2025 period. Transitioning to slide four, we delivered record volumes of gas in fiscal 2025. However, I will come back to that in a moment as slide four shows delivered gas volumes for the quarter. Total volumes increased 8% compared to the fourth quarter of 2024. one industrial customer with fuel switching capability continued their higher natural gas consumption this year as we have discussed in previous quarters. Residential and commercial ...