Regis Corporation (RGS) Q3 2026 Earnings Call

Investor webinar replay

Replay transcript excerpt

Good morning, and thank you for joining the Regis Third Quarter 2026 Earnings Conference Call. I am your host, Kirsten Zupfer, Executive Vice President and Chief Financial Officer. I am joined today by our Chief Executive Officer, Susan Linton-Smith, and our Chief Operating Officer, Jim Lane. All participants are in a listen-only mode, and this conference is being recorded. We will open this call up for questions at the end of our prepared remarks. I would like to remind everyone that the language on forward-looking statements included in our earnings release and 8K filing also applies to our comments made on the call today. These documents can be found on our website, www.regiscorp.com, forward slash investor dash relations. With that, I will now turn the call over to our CEO, Susan Littensmith. Hi, good morning, everyone, and thank you for joining us on today's earnings call. Let me start by recognizing our wonderful support team and our franchise partners. I also want to thank our thousands of dedicated stylists who take care of our guests every day. Since this is my first Regis earnings call as CEO, I'll take a few minutes to introduce myself. While new to the CEO role, I am not new to Regis, having been on the board since January 2025, serving most recently as board chair. I have over 35 years of leadership experience with strong consumer brands, primarily in the health and beauty services and restaurant industries. I've led high growth and turnaround businesses. My expertise is in strategic planning, marketing and brand building, leading operations, and running franchise systems. My career has mainly focused on multi-unit retail franchise businesses. leading companies both as franchisor and then also most recently operating a beauty services franchise. My exper...