Tina Romani
Senior Director, Investor Relations
Replay available
Petco Health and Wellness Company, Inc. (WOOF) Q2 2025 Earnings Call
Petco Health and Wellness Company, Inc. (NASDAQ: WOOF) Q2 2025 earnings conference call, held 2025-08-28. Replay captured from the company's public earnings webcast.
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Investor webinar replay
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Replay transcript excerpt
WEBVTT 00:00:00.031 -- 00:00:03.597 excellence remains at the forefront of our work. 00:00:03.597 -- 00:00:08.886 You've heard me talk about allocating more space to our higher productivity SKUs, 00:00:08.886 -- 00:00:14.495 adding capacity on shelf, and improving end cap displays, 00:00:14.495 -- 00:00:19.984 all of which just launched over the last few months and are contributing to improved 00:00:19.984 -- 00:00:21.928 store performance. 00:00:21.928 -- 00:00:25.574 We're also focused on bringing in product newness. 00:00:25.574 -- 00:00:31.235 For example, we launched our very first product category aimed at humans. 00:00:31.235 -- 00:00:36.342 Online and in stores selectively, in response to a customer survey where 00:00:36.342 -- 00:00:42.830 90% of pet parents shared that they are interested in buying pet-themed products. 00:00:42.830 -- 00:00:47.856 Priced under $20, products are designed to be giftable, affordable, 00:00:47.856 -- 00:00:49.458 and impulse-worthy, 00:00:49.458 -- 00:00:53.896 celebrating the bond between pets and the people who love them. 00:00:53.896 -- 00:00:59.182 This is just one example of the merchandise overhaul we are making to reinvent Petco's 00:00:59.182 -- 00:01:04.188 overall product offering. Over time, you will begin to see newness 00:01:04.188 -- 00:01:09.034 throughout our entire assortment that will differentiate us from others and surprise 00:01:09.034 -- 00:01:13.559 our customers with unexpected ideas for their pets. 00:01:13.559 -- 00:01:18.264 Moving on to marketing, last quarter I spoke to you about the relaunch of our loyalty 00:01:18.264 -- 00:01:23.312 program, which is a great example of the work that is ongoing to implement 00:01:23.312 -- 00:01:27.297 a more sophisticated approach to customer segmentation. 00:01:...