Ocado Group Plc (OCDGF) Q4 2025 Earnings Call

Investor webinar replay

Replay transcript excerpt

Good morning, everyone. Very good to be with you here today to talk about FY25. And FY25 was a year of real tangible growth for Ocado, but one that also saw the business mature in a number of important ways. and while we've seen robust growth in the business and good progress across most of our global operations, we also work to help some partners address a number of key challenges in their early network decisions. This included constructive engagement with our partners in North America, as they made decisions to close sites in areas where demand had not evolved as initially expected. And in fact last year we reflected that a number of our partners were looking at a small number of sites which required a different strategic approach. And while the decisions made in North America to close were difficult, it does reflect a mature approach with those partnerships and putting them on a stronger foundation for long-term and sustainable growth. With exclusivity now having ended in North America, we've begun the journey to re-engage in many of the commercial opportunities available in that very large, world's largest grocery market. And Tim will reflect on this and Ocado's approach to re-entering the wider global opportunity as Ocado moves into this next phase of commercial growth. So I look forward to hearing more about that soon. I've now been chair for just over a year and during that period I've spent a lot of time engaging closely with a range of stakeholders and reflecting on what I've learned, I remain still very excited about the significant opportunity that remains to solve a range of business issues across the omnichannel journeys of our retailers. And Ocado itself is still a business that has a huge breadth of talent, a unique and world-leading technology platfor...