Mitie Group Plc (MITFF) Q4 2024 Earnings Call

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Replay transcript excerpt

WEBVTT 00:00:00.031 -- 00:00:04.578 Welcome to everyone to MITEI's headquarters here in the Shard. 00:00:04.578 -- 00:00:09.666 Thanks for joining us this morning in person or online for our preliminary 00:00:09.666 -- 00:00:15.392 results presentation for the year ended March 2024, FY24 00:00:15.896 -- 00:00:21.305 as we refer to it. I was just thinking back, it's my eighth annual results presentation 00:00:21.305 -- 00:00:27.154 now for MITEI. As this cover says, FY24 has been another 00:00:27.154 -- 00:00:32.222 strong year of delivery for MITEI, and we're starting our new facilities transformation 00:00:32.222 -- 00:00:37.230 three-year plan with some good momentum. So just to summarize some 00:00:37.230 -- 00:00:42.238 of the key facts to start with, FY24 has been our third 00:00:42.238 -- 00:00:45.062 successive year of record performance 00:00:45.062 -- 00:00:49.880 and completes the final year of our last three-year plan. 00:00:49.880 -- 00:00:55.959 Our financial performance has been strong, 11% year-on-year revenue growth, 30% 00:00:55.959 -- 00:01:01.048 year-on-year operating profit growth, and 29% year-on-year 00:01:01.195 -- 00:01:06.960 earnings per share growth. Our leading indicators are also encouraging a 44% 00:01:06.960 -- 00:01:12.830 increase in wins and renewals in the year to 6.2 billion total contract value. 00:01:12.830 -- 00:01:16.837 Our order book was up 18% to 11.4 00:01:16.837 -- 00:01:21.845 billion total contract value. And our pipeline of those in-flight tenders 00:01:21.845 -- 00:01:25.712 grew 27% to 18.6 00:01:25.712 -- 00:01:29.165 billion total contract value. 00:01:29.165 -- 00:01:31.870 Engagement indicators are also at record levels. 00:01:31.870 -- 00:01:36.398 Customer net promoter score was plus 60, up 18 points. 00:01:36....