Medibank Private Limited (MPL) Q2 2026 Earnings Call

Investor webinar replay

Replay transcript excerpt

Thank you for standing by and welcome to the Medibank Half Year Results 2026. All participants are in a listen-only mode. There will be a presentation followed by a question and answer session. If you would like to ask a question via the phone, you'll need to press the star key followed by the number one on your telephone keypad. I'd now like to hand the conference over to Mr David Koskar, Chief Executive Officer. Please go ahead. Thanks and good morning everyone. Thanks for joining us today. I'm coming to you from NAMM. the home of the Wurundjeri Woiwurrung peoples, and I pay my respects to their elders past, present and emerging. I'm joined by our executive leadership team, including our CFO, Mark Rogers. This morning we'll talk to Medibank's results for half year 26. So first to the highlights on slide five. This is another good result for the Medibank group. Our performance reflects improving customer engagement and our progress in driving the health transition. We've delivered on our growth commitments. We've improved momentum in our health insurance business and strong growth in Medibank Health. Medibank Health's continued positive performance is enabling us to reinvest with confidence to support its future growth. And we recently took our next important step in health, finalising our acquisition of Better Medical, establishing one of the largest primary care networks in the country. So let's turn to slide six for customer highlights. As the cost of living remains challenging for many, we continue to provide more value to our 4.3 million customers. We saved our customers around $105 million in out-of-pocket costs, another $3.3 million by using our no-gap network, and $23 million in rewards was earned by Live Better members. And importantly, we're seeing our Med...