Jyske Bank A/S Ord (JYSKF) Q2 2025 Earnings Call

Investor webinar replay

Replay transcript excerpt

Hi, everyone. Thank you for joining us on Jyske Bank's conference call for the financial results for the second quarter of 2025. This is Simon Haubart from Investor Relations speaking. With me, I have Jyske Bank CEO Lars Merck and CFO Bjorn Nielsen. Lars and Bjorn will walk you through our prepared remarks. Afterwards, we'll open up for questions. I'll now hand over to Lars. Thank you, Simon. And welcome to all of you on this call. Much appreciated that you're taking the time to dial in. We've had another solid quarter of 2025, building upon the positive momentum from recent borders and growing earnings per share compared to the year before, despite the significantly lower short-term interest rates. On the back of the positive development in the first half of the year, we are now targeting the upper end of our outlook for 2025. We continue to improve customer satisfaction in all areas. In Q2, upright banking customer satisfaction was the highest in Denmark for the 10th consecutive year. Additionally, the satisfaction of corporate and business clients with 20 plus employees is also the highest. And personal customer satisfaction is showing a very strong momentum already reaching our 2028 target level with the top three position. The latter is a major progress compared to where we were a couple of years ago. The improved customer satisfaction has underpinned mortgage financing for personal clients, which reached the highest growth rates in several years as we continue to gain market share. Additionally, assets under management have been resilient, reaching a new all-time high amid turbulent markets supported by healthy net inflows. Meanwhile, our credit quality remains solid, We booked reversals in Q2, while slightly increasing our post-model adjustments and reducing o...