Finance of America Companies Inc. (FOA) Q2 2026 Earnings Call

Investor webinar replay

Replay transcript excerpt

Thank you for joining us today. These dynamics create a durable need for responsible home equity solutions and reinforce the long-term relevance of our platform. We believe Finance of America is well positioned to serve that need, given our specialized platform, broad product capabilities, and focus on helping homeowners thoughtfully incorporate home equity into their retirement planning. The macroeconomic and demographic need is clear. Kristen will now discuss how the investments we have made across distribution, technology, and proprietary products are strengthening our ability to capture that opportunity. Thank you, Graham. And good afternoon, everyone. Last quarter, I said we were reaching an inflection point in the platform. The second quarter gives us greater confidence in that view. The investments we've made over the past two years across distribution, technology and product are beginning to compound. The results are stronger demand, a more productive operating model and a platform with increasing long term earnings power. First, demand is strengthening. Turning to slide eight, submissions exceeded $1 billion during the quarter, even in a rising rate environment, increasing approximately 11% sequentially and 19% year over year, while funded volume increased approximately 21% year over year to $730 million. Second, we're converting demand more efficiently. The clearest proof point shown on slide nine is retail, Retail opportunities increased 9%, submissions increased 19%, and funded loans increased 33%. Importantly, we achieved that growth with stable sales capacity, resulting in meaningful productivity improvements. Funded loans per call center loan officer increased nearly 30% from the first quarter. These results reflect structural improvements in how we en...