Dunelm Group plc (DNLM) Q2 2026 Earnings Call

Investor webinar replay

Replay transcript excerpt

Good. So welcome to Dunelm's interim results. I know I've met many of you before, but for those that haven't, I'm Chloe Moriarty, and I joined us four months ago, having spent 15 years with Sainsbury's and almost a decade with Bain before that. Now, over the last four months, it has been tremendous to validate for myself all the things that I believe to be true about this business. And I've been able to do that through a deep onboarding. Now, having visited almost 60 of our shops, many of our logistics sites engage with our dedicated partners and, of course, spend time with our teams in the centre. And look, this really is a beautiful business, right? We are product-centric with something for everyone, carefully crafted with our long-standing suppliers across that end-to-end supply chain. This is a business that really understands the role of the physical store, but how it can be complemented with the role of digital. And it also has something that is really difficult to build from scratch. We have colleagues who really care. And all of that is in service of our customers. Now, over the course of this morning, between Karen and I, we're going to walk through our H1 results, many of which have already been well-trailed. Thank you for all of your questions and some provocations post our trading statement. What we've endeavoured to do is actually weave the answers to those questions through our presentation to keep us all in check, but we have plenty of time in Q&A if there's anything that we don't cover. And then uniquely on this occasion, given that it has been a number of months, I'd love to share my initial reflections on where I and we see the opportunities for now and for all the years to come. Word of warning, this is not a capital markets day undercover, right? ...