DFDS Group (DFDDF) Q4 2025 Earnings Call

Investor webinar replay

Replay transcript excerpt

Ladies and gentlemen, welcome to the DFDS full-year report 2025 conference call. I am Maria, the chorus call operator. I would like to remind you that all participants will be in listen-only mode and the conference has been recorded. The presentation will be followed by a Q&A session. You can register for questions at any time by pressing star and one on your telephone. For operator assistance, please press star and zero. The conference must not be recorded for publication or broadcasting. At this time, it's my pleasure to hand over to Torben Carlsen, CEO. Please go ahead, sir. Good morning and welcome to DFDS's Q4 and full year 2025 conference call. I am, as usually, joined here by Karin Bosen, our CFO, and Søren Bornholt, our head of IR. Our headline for the annual report is Turning Point Ahead, as our financial performance started to turn around in Q4 2025, and this was followed up by a solid January result. This is reassuring, and the key theme for this call is to take a closer look at the actions implemented that will secure the 2026 progress and turning point. Also reassuring is the high level of customer loyalty we've seen throughout 2025, Our customer satisfaction scores are trending well above industry standards in both ferry and logistics. So with the Turning Points, with the customer loyalty, we have a strong foundation in our network and for our people to navigate DFJS through the challenges we've seen in 2025 and to deliver a different level of financial performance in 2026. Let's start with a closer look at our Turning Points on slide three. Headline, Turning Point Reached, End of Tough 2025, Actions Implemented for 2026 Recovery. And it was indeed a tough 2025. Results were below expectations. Focus areas proved more challenging than expected. We exper...