Companhia de Saneamento Básico do Estado de São Paulo - SABESP (SBS) Q1 2025 Earnings Call

Investor webinar replay

Replay transcript excerpt

And when we think about that, we mapped at least 400 critical positions that for sure we needed to replace. So that's how we think about that in itself. When I think about how we continue to work with our personnel, There are a few things that you have to keep in mind. The first one is as an SOE and given the career tenure, there are many things that you tack on to the personnel costs. And that's a comparison that everybody used to make about the average personnel costs for Sabesp compared to the market and to other companies. And we start to see that change in the mix and the average cost in the new hiring process. So this is one of the things that you have to keep in mind. But I think it's actually the opposite, Bruno. As an SOE, the company had to wait for a public servant test to recruit people. We no longer have to do that. So there were many positions that were hired through third party services because the company simply couldn't hire people. We're actually looking at how and which positions of those are actually positions that we want to internalize and actually to make offers to these people. We actually expect a bit of the opposite. There are other things that are going to materialize in terms of savings and so on. This will bring in itself savings to the company because we'll no longer have to pay a margin for someone that's actually outsourcing that. But more than that, I think there will be things that actually require investment and require changes in processes that will happen throughout our journey here. For example, the S4 Go Live, which will happen in the middle of 2026, is for sure one of those enablers. But there are many other things that we're doing in terms of investments, the smart metering and other things. that will actually enable us to con...