Coles Group Limited (COL) Q4 2026 Earnings Call

Investor webinar replay

Replay transcript excerpt

Thank you for standing by and welcome to the Coles Group Limited FY26 results. All participants are in a listen-only mode. There will be a presentation followed by a question and answer session. If you wish to ask a question, you will need to press the star key followed by the number 1 on your telephone keypad. I would now like to hand the conference over to Leah Weckert, Coles Group CEO. Please go ahead. Good morning and thank you for joining our four-year results call this morning. Before I begin, I would like to acknowledge the traditional custodians of this land on which we meet today, the Wurundjeri peoples of the Kulin Nation. We acknowledge their strength and resilience and pay our respects to their elders past and present. I'm joined in the room today by Charlie Elias, our CFO, Matt Swindells, our Chief Operations and Supply Chain Officer, Anna Prost, our Chief Commercial and Sustainability Officer, Michael Courtney, our Chief Customer Experience Officer, and Claire Lorber, Chief Executive of Liquor. Moving now onto slide three. FY26 was another year of strong execution, where we strengthened our competitive position and grew market share in supermarkets. Excluding significant items, Group EBIT increased by 9.9% and MPAT increased by 13.7%. Digital was again a standout, with supermarket e-commerce sales increasing by 26.4%, and importantly, our customer performance centres delivered positive EBITDA in only their second year of operation. We delivered $311 million of Simplify and Save to Invest benefits, helping us continue to invest in value and the customer experience. And what is particularly pleasing is that our financial performance with the company by further improving customer satisfaction and our highest Everging Never Incasion score. We have also anno...