Clicks Group Ltd S/Adr (CLCGY) Q2 2026 Earnings Call

Investor webinar replay

Replay transcript excerpt

Good afternoon. Thank you for joining the webcast of our interim results for the six months, end of 28 February, 2026. I'm Bettina Engelbrecht, Chief Executive Officer of the Clicks Group. I am joined by Gordon Trail, our Chief Financial Officer, who is in a completely different time zone. Gordon and I will take you the presentation of our interim results and we'll respond to any questions you may have after the conclusion of our presentation. This slide sets out the outline of our presentation. I will, as usual, kick off with a review of our performance of the past six months. Gordon will then present an overview of the financial results. I will walk you through the training performances of our operating business units, starting with CLICS followed by UPD. And I will then close with the outlook for the group. Please feel free to submit any questions you may have via the webcast platform during or after the conclusion of our presentation. Sue Hemp will read out your questions to which Gordon and I will respond. I will now take you through the review of the period. It has been a tough six months. Despite some interest rate relief and signs of a slow recovery in the economic environment, trading conditions remain constrained. especially for middle-income households. Competition intensified as new players entered the market. Traditional players extended into health and beauty categories, giving rise to heightened levels of promotions aimed at capturing a greater share of the consumer's wallet. Over the period, we experienced lost sales exacerbated by low availability due to the rollout of our warehouse management system in the Western D.C. over the peak trading period. We invested in the expansion of our store and pharmacy network, technology enablement, and progress bo...