Citizens Financial Services, Inc. (CZFS) Q1 2026 Earnings Call

Investor webinar replay

Replay transcript excerpt

Hi, everyone, and welcome to the Citizen Financial Group First Quarter 2026 Earnings Conference Call. My name is Ivy, and I will be your operator today. Currently, all participants are in a listen-only mode. Following the presentation, we will conduct a brief question-and-answer session. As a reminder, this event is being recorded. Now I will turn the call over to Kristen Silverberg, Head of Investor Relations. Kristen, you may begin. Thanks, Ivy. Good morning, everyone, and thank you for joining us. First this morning, our Chairman and CEO, Bruce Van Thorn, and CFO, Annoi Banerjee, will provide an overview of our first quarter results. Brendan Coughlin, President, and Ted Swimmer, Head of Commercial Banking, are also here to provide additional colour. We will be referencing our first quarter presentation located on our Investor Relations website. After the presentation, we will be happy to take questions. Our comments today will include forward-looking statements which are subject to risks and uncertainties that may cause our results to differ materially from expectations. These are outlined for your review in the presentation. We also reference non-GAAP financial measures, so it's important to review our GAAP results in the presentation and the reconciliations in the appendix. And with that, I will hand it over to Bruce. Okay, thanks, Kristen, and good morning, everyone. Thanks for joining our call today. We're pleased to start the year off strong, notwithstanding geopolitical tensions and uncertainty in the macro environment. We delivered good financial performance in a seasonally soft quarter, with year-over-year EPS growth of 47%, positive operating leverage of 7%, and NIM expansion of 24 basis points. Our balance sheet position continues to be robust, with Set ...