Chia Jaegon
CEO, BNM Retail
Replay available
B&M European Value Retail S.A. (LSE: BME) Q2 2026 earnings conference call, held 2025-11-13. Replay captured from the company's public earnings webcast.

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Good day and thank you for standing by. Welcome to the BNM Retail H1 Fall Year 26 Trading and Operational Update webcast and conference call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star 1 and 1 on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press star 1 and 1 again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your first speaker today, Chia Jaegon, CEO. Please go ahead, sir. Thanks very much and good morning everyone and thank you for joining us on today's call. My name is Chia Jaegon and I'm the CEO of BNM Retail and with me here and on the call is our CFO, Mike Schmidt. We wanted this opportunity to speak to you today following the trade and operational update that we issued at 7 a.m. this morning. and what you can expect from us in this update is that Mike will take us through the financial aspects in a moment and I will then basically talk about the back to BNM basics as we call it program that we've kicked up which is to basically improve our operational performance because it's obviously not where we want it to be but before that I would like to say a few words of introduction and So back in July, I shared my initial observations of our business via the webcast that accompanied our Q1 trading update. I was at that stage four weeks into my role, and it was clear to me that the BNM's business fundamentals were solid, but there were also many immediate opportunities to improve execution and strengthen the customer proposition. And over the past two months, I've had a com...