Aviva Plc U/Adr (AVVIY) Q1 2025 Earnings Call

Investor webinar replay

Replay transcript excerpt

and thank you for standing by. Welcome to Aviva's Q1 2025 Trading Update Analyst Call. If you wish to ask a question, please press star 1 on your telephone keypad. You will hear a tone to confirm that you are in the queue. If you wish to withdraw your question, you may do so by pressing star 2 to cancel. I must advise you that this conference is being recorded. I would now like to hand over the conference to Aviva's Group CEO, Amanda Blanc. Morning everyone and welcome to Aviva's first quarter episode. As usual, I'll give a brief overview and then hand over to Charlotte to give you the details before we move to questions. So it's been another great start to the year for Aviva. We continue to trade strongly, serving our customers well, growing profitably across the group and demonstrating the resilience of our diversified business. We are well positioned to continue delivering through this current period of market volatility. What today's numbers tell you is that we are continuing to build momentum by executing on our consistent strategy at pace and focusing on capital light growth. Let me just share a few highlights. General insurance premiums increased by 9% with strong performances in both personal and commercial lines. We continue to see high levels of interest in health insurance and we grew sales by 19% with strong demand from consumers and employers. In our wealth business, we secured 2.3 billion pounds of net flows, which is an encouraging 5% of opening AUM, and we increased net flows by 52% in our platform business. Putting customers first remains central to our strategy, and we've continued to deliver for them in quarter one. We helped customers with claims following snow, ice storms, and flooding in Canada, And after Storm AO in an island, we had teams on t...