Geraint Jones
Group Chief Financial Officer
Replay available
Admiral Group plc (LSE: ADM) Q4 2025 earnings conference call, held 2026-03-05. Replay captured from the company's public earnings webcast.

Group Chief Financial Officer
Good morning everyone and welcome and thank you for joining us as we review Admiral 2025 year-end results. Today we'll be announcing another remarkable year of financial results and strategic progress. So I will start with the key highlight before handing over to Geraint on the financials and to Alistair on UK insurance and Kosti on Europe. I will then come back to reflect on what we have achieved over the last five years and finally explain how the evolution of our strategy positioned us to create even more value in the years ahead. So let's start with the main achievement for 2025. We delivered record profit of 958 million. This was up 16% year on year, reflecting discipline execution and growth across the group. 2025 also marked exciting progress across data, technology, and AI, and the evolution of our model proposition, including the acquisition of Flock, subject to regulatory approval. Today, we'll also outline the evolution of our group strategy. This strategy builds on a very strong platform, a more diversified customer base, and the competitive advantage we already have to deliver higher long-term value for all our stakeholders. We'll also cover our new capital distribution framework, including share by backs. Garant will take you through that later. So more in detail, as already mentioned, 2025 was a year of records. Our customer base increased 7% while we continue delivering strong customer outcomes with a group net promoter score over 50. Group profit reached a new high, driven by record UK motor profit, passing now the bar of 1 billion pounds. following another record year in 2024. This was achieved in a challenging market environment thanks to positive evolution of recent years and continued underwriting discipline across the cycle. Importantly, this wa...