Playtech Plc · LSE:PTEC
Playtech — Investor Day (November 2017)
85 slides from Playtech's investor day presentation, November 2017
Slide 1: Playtech - a platform for growth
Playtech - a platform for growth Investor & analyst day Riga, November 2017
Slide 2: Today's Agenda
TODAY’S AGENDA 12.45 pm to 1.15 pm Shimon Akad A platform for growth 1.15 pm to 2.00 pm Anthony Evans The power of Playtech ONE 2.00 pm to 2.30 pm James Frendo Driving content strategy 2.30 pm to 2.45 pm Edo Haitin & A world-leading offering Kevin Kilminster 2.45 pm to 4.00 pm Tours of live studio &
Slide 3: Key Takeaways
KEY TAKEAWAYS Intelligence of the platform continues to underpin Playtech ONE omni-channel offering GPAS provides a further evolution of partnership with licensees scale & breadth of offering remains unrivalled Data is central to Playtech’s operations and supports all strategic initiatives
Slide 4: Another Reminder of the Key Pillars of Our Strategy
ANOTHER REMINDER OF THE KEY PILLARS OF OUR STRATEGY 1 1. Support organic growth 4 4. Increasing product, service and distribution capabilities 2 2. Cross-sell products and services 5 Improve quality of earnings 3 3. Attract new licensees 6 Acquisitions remain key Investor & analyst day 2017 4
Slide 5: Building the future of gaming - a platform for growth
Building the future of gaming - a platform for growth Shimon Akad, COO
Slide 6: Market Trends
MARKET TRENDS Landbased operators and media groups best positioned to lead industry Recognised brand – loyalty and footprint Retail to online acquisition Omni players are worth more Betting and gaming smartly mixed with retail to online The common acquisition and flow of traffic is sportsbet
Slide 7: Market Trends
MARKET TRENDS Strength of a multi-regulated platform Consolidation – what does it mean? Active regulation / platform advantages In-house vs outsourcing Volume vs economies of scale Content – only the best will stand out RGS and technology Innovation Unique content based on quality, branded
Slide 8: Content Ecosystem - GPAS
CONTENT ECOSYSTEM - GPAS ‘Playtech will develop a next generation content “ecosystem” with unified games delivery platform & developer program. Enabling accelerated maths creation for games and full licensee game discovery capabilities across all channels’ Desktop Mobile Investor & analyst day 2017
Slide 9: GPAS & Ryota Maths Editor
GPAS & RYOTA MATHS EDITOR GPAS Highlights Successful launch Drag and drop maths engine creation features Fast efficient flexible Slots (Including many slots features) Constantly evolving Picks Compose any number of features Real-time stats (RTP) calculation Model sharing & collabor
Slide 10: POP – Playtech Open Platform
POP – PLAYTECH OPEN PLATFORM Playtech innovation lab product Cloud based Flexible and simple APIs An extension of our platform to run third party games Manage the operator’s entire gaming floor xxx Investor & analyst day 2017 10
Slide 11: Content Ecosystem: Marketplace
CONTENT ECOSYSTEM Marketplace Investor & analyst day 2017 11
Slide 12: Marketplace
MARKETPLACE RGS 5 RGS 1 Dynamic RGS GPAS Game 4 Discovery RGS 2 RGS 3 CONTENT PROVIDER MARKETPLACE CONTENT PROVIDER PLAYTECH CONTENT LICENSEE MANAGEMENT New game deployed New game discovered New game profile created Game is available for Game reviewed and instant licensing by approved for qualifying
Slide 13: Marketplace Intelligence
MARKETPLACE INTELLIGENCE Big data will provide licensees with targeted and specialised content recommendations Live search for games matching performance metrics and demographics Utilisation of big data to drive player acquisition and player retention Investor & analyst day 2017 13
Slide 14: Marketplace Intelligence
MARKETPLACE INTELLIGENCE High value reports only – users must have the information they need at their fingertips Dashboard that provides game performance, benchmarking, game clustering and activity reports Capability to provide users with ability to drill into details of interest Investor & an
Slide 15: Da Vinci Omni-Channel Content
DA VINCI OMNI-CHANNEL CONTENT Landbased sports SSBTs Landbased bingo ECM Landbased casinos VB IGS Investor & analyst day 2017 15
Slide 16: Content Ecosystem - GPAS
CONTENT ECOSYSTEM - GPAS “Playtech will develop a next generation content “ecosystem” with unified games delivery platform & developer program. Enabling accelerated maths creation for games and full licensee game discovery capabilities across all channels.” Desktop Mobile Retail Investor & analyst d
Slide 17: Platform Evolution
PLATFORM EVOLUTION Flexible approach Cloud Third party supplier Superior ROI Data driven Self learning & intuitive Real-time Simplicity turns good into great AI Investor & analyst day 2017 17
Slide 18: Casino Platform Focus
CASINO PLATFORM FOCUS Casino Platform focus Marketing of content Smart bonusing Communications Real time reaction to player needs Excellence in quality Smart content planning in advance Investor & analyst day 2017 18
Slide 19: Key Takeaways
KEY TAKEAWAYS Landbased and online Omni-channel focus Content is more than just content Upside in the platform – big data / AI / simplicity of use Platform the key differentiator Playtech products and services – a Internationalisation and consolidation complete offering Gaming ecosys
Slide 20: The power of Playtech ONE
The power of Playtech ONE Anthony Evans, Head of Product Strategy
Slide 21: Playtech ONE
PLAYTECH ONE ONE Wallet ONE View ONE Platform Investor & analyst day 2017 21
Slide 22: Playtech ONE Foundations
PLAYTECH ONE FOUNDATIONS WALLET PERSONALISATION & CONTENT CRM & LOYALTY USER EXPERIENCE ONE wallet, COMMUNICATION Play any product, all Automated data-driven, Seamless, responsive, ONE view, Bespoke player channels, locations real-time, BI marketing adaptive gameplay ONE platform experience, enabled
Slide 23: Full Solution
FULL SOLUTION Portal Native Apps Retail Machines Retail OTC Business Intelligence Desktop & Mobile (mobile, tablet) (EPOS, SSBTs & FOBTs) (Sports & Lottery) Playtech ONE Sportsbook Poker TV Games Live Marketplace Casino Virtual Sport Lottery Bingo IMS BI & Game Advisory Player Management Engagement
Slide 24: Playtech ONE Betting Shop
PLAYTECH ONE BETTING SHOP Investor & analyst day 2017
Slide 25: Playtech ONE Innovations
PLAYTECH ONE INNOVATIONS Virtual Enhanced Modifier Behavioural Analytics Cards Games & BI Cross In-game Leaderboards In-game Product Messaging Virtual Cards Retail Hub Messagin Triggering g Retail Enhanced Modifier App Games Retail App Cross Product Retail Retail Hub Brands & App Jackpots 2 3 Invest
Slide 26: Playtech ONE Innovations
PLAYTECH ONE INNOVATIONS SLOTS LIVE ROULETTE ROULETTE R E TA I L G A M E BINGO COMING POKER SOON Investor & analyst day 2017 26
Slide 27: A Data Driven Company
A DATA DRIVEN COMPANY Unique reporting & analytics for licensees Machine learning techniques for harm minimisation (BetBuddy) & fraud detection Behavioural analytics to drive marketing & personalisation – “smart platform” AI to drive marketing efforts: player segmentation, propensity modelli
Slide 28: Core System Developments – Smart Platform
CORE SYSTEM DEVELOPMENTS – SMART PLATFORM BI Engagement Platform Loyalty Mgmt. & Communications Content Bonusing Suite Gamification Tools Modifier bonuses Central loyalty system Central bonusing engine Full suite of communications In-game messaging Flexible usage Meta data Real-time
Slide 29: Smart Platform
SMART PLATFORM Smart Chip Selection Smart Deposit Buttons Smart Default Bet Investor & analyst day 2017 29
Slide 30: Smart Platform
SMART PLATFORM Additional algorithms available for licensees Churn detection (Casino & Poker) LTV Fraud detection (Live) Abandoned games Segmentation models (Casino & Poker) First time depositors (in progress) Investor & analyst day 2017 30
Slide 31: BetBuddy: Responsible Gaming AI
BETBUDDY: RESPONSIBLE GAMING AI IMS Investor & analyst day 2017 31
Slide 32: Driving content strategy
Driving content strategy James Frendo, Director of Casino
Slide 33: A B2C Perspective
A B2C PERSPECTIVE My Background Industry trends & adjusting to the “new normal” 12 years in industry More costs & suppressed margins POC on free bets, horseracing levy, steeper acquisition Roles in customer management, VIPs, operations, CRM, costs, FOBT stake reductions, adjusting to multi- pr
Slide 34: Content Considerations
CONTENT CONSIDERATIONS Did well In progress Started delivery of more synchronised releases Communicate our games more effectively (desktop and mobile versions) Measure/map games success criteria (indexing) Conversion of 100+ flash games to desktop Focus launches before key marquee dates
Slide 35: Content Studios
CONTENT STUDIOS Investor & analyst day 2017 35
Slide 36: Content Pillars
CONTENT PILLARS Signature Reach Reliability Value Investor & analyst day 2017 36
Slide 37: Content Strategy
CONTENT STRATEGY Aim Measuring the success criteria Reinforce trust Costs / attributes / relative distribution multiplier Local heroes True ROI Best value for money Guidance Distribution Anticipate the market Marketplace Use R&D team & focus groups Self-service for marketing teams
Slide 38: Justice League
JUSTICE LEAGUE Launching in time with the film release on the 17th Nov Significant promotional spend Multi-jurisdictional, for all regulated regions Several brand approved asset packs to choose from Released to licensees in production environments, under password lock screens Jackpot gam
Slide 39: Bespoke Content & Exclusives
BESPOKE CONTENT & EXCLUSIVES Playtech open Platform (POP) Serves as an integration hub for 3rd party Gaming systems (RGS) and Playtech Gaming Platform Game Platform As a Service (GPAS) Provides the ability for internal and external content units to author games Handles all platform functions t
Slide 40: Marketplace: Have It Your Way
MARKETPLACE: HAVE IT YOUR WAY The solution to manage content from multiple RGS providers RGS 5 RGS1 Dynamic Game Set up Set up Install RGS4 GPAS Discovery Game Profile Commercials Game RGS2 RGS3 Licensees can configure games directly from the Marketplace similar to the App Store concept Investor & a
Slide 41: Marketplace
MARKETPLACE A new game! I want to push a I need to free spins increase my promotion, but margin need to control costs. <=25 lines I have a high roller cohort, configure higher My customer base limits for them AVPUs increase well with sticky wilds Deploy Branded Jackpot games are great for Discover a
Slide 42: Platform: Removing Dependency
PLATFORM: REMOVING DEPENDENCY Platform stream Games stream Reduces operational overhead Builds roadmap confidence Better scheduling & promo planning Games less impacted by code freezes Investor & analyst day 2017 42
Slide 43: Looking Ahead
LOOKING AHEAD Customer profiles: Deal chasing, snacking, play to win Source: Direct, xsell, trialists (1-day players) Value banding: VIPs, higher roller, causal etc Investor & analyst day 2017 43
Slide 44: A world leading offering
A world leading offering Edo Haitin, CEO Playtech EuroLive Kevin Kilminster, Head of Live Innovation
Slide 45: Overview of Playtech Live Dealer
OVERVIEW OF PLAYTECH LIVE DEALER Playtech Live is the complete end-to-end market leading solution Extensive functionality and tools capability, unmatched within the Live market Market leading & seamless UX, with omni-channel capability Fastest developing Live supplier on the market Tier 1
Slide 46: Introducing Riga
INTRODUCING RIGA 260+ million cards dealt in 2017 so far 1,600+ hours of uninterrupted gameplay daily Roulette balls spun this year have travelled over 385,000 kilometers - enough to get to the moon 1.2 km sq. used on dealer uniforms 720 hours spent rewarding our dealers with team building
Slide 47: Riga: Facts and Figures
RIGA: FACTS AND FIGURES Purpose built, advanced tailor made Live dealer Largest migration and investment into Live dealer Seamless migration over 7 months Mission control center to facilitate operational standards Network operations center to monitor and ensure a safe and secure solution
Slide 48: Core Foundations
CORE FOUNDATIONS First class 24/7 service experience for our customers Experience is everything Multi-layer segmented experiences, offering a greater diversity in choice 3rd Party validation ensuring our product remains market leading Customer led decisions Power of Playtech in the players h
Slide 49: Next Generation
NEXT GENERATION Multi segmented experience portfolio (Product / Live / ONE) Extensive and ambitious product investment for our long-term strategy ‘Live 2’ enabling faster to market delivery, presenting a feature rich tool and functionality capability New UI solution, improving players experi
Slide 50: Investor & analyst day 2017
Investor & analyst day 2017 50
Slide 51: Live within Playtech ONE
LIVE WITHIN PLAYTECH ONE Ability to take Live dealer in a new content direction only Playtech can deliver Delivers a product for the next generation of Live casino customer Jackpot solution unique to Playtech, improving liquidity and increasing customers cross-sell capability Life changing a
Slide 52: Investor & analyst day 2017
Investor & analyst day 2017 52
Slide 53: A Significant Opportunity
A SIGNIFICANT OPPORTUNITY Expand game portfolio to further strengthen market leading position Strengthen tools and functionality to grow market share, and further develop customers Invest further in innovative products and experiences Strong continuation in 2018 of the Playtech ONE vision an
Slide 54: Live studio tour
Live studio tour Two groups please
Slide 55: PBS: disrupting the market
PBS: disrupting the market Dr Armin Sageder, CEO Playtech BGT Sports
Slide 56: 2017 Highlights: UK
2017 HIGHLIGHTS: UK Contract extensions agreed with Paddy Power, BetFred, Boyles, Jennings & 10+ independents 20%+ increase in sited terminals despite the removal of William Hill terminals By year end, terminals in every Ladbrokes, PP, Coral, BetFred, Boyles & Stan James shop Racing now esta
Slide 57: 2017 Highlights: Rest of the World
2017 HIGHLIGHTS: REST OF THE WORLD Developments in Columbia Spain and Andalucia Codere Codere Sportium Winner Megared Easybet 7 in Austria signed Betting in Belgium Tills and terminals Digital sportsbook Investor & analyst day 2017 57
Slide 58: OPAP
OPAP VIRTUALS FOOTBALL ON SSBT GO-LIVE SSBT 1800 SSBTS LIVE OTC COMBINED TILL GREYHOUND + VIRTUALS REMAINDER 26-Feb 24-Oct 1-Nov 2-Aug 31-Dec 1-Jul OTC IN-PLAY GO LIVE - 4500 OTC VIRTUALS PRE-MATCH FOOTBALL GO LIVE SHOPS PLAYSLIP (SINGLE MATCH) Investor & analyst day 2017 58
Slide 59: PBS Core Competencies
PBS CORE COMPETENCIES Sofia Trading operation Bremen Vienna Transaction Retail system Cyprus IP COMPENTICES deveopment Nicosia London IP Sports content & development bonus Malmö Digital Investor & analyst day 2017 59
Slide 60: Product Update
PRODUCT UPDATE Achieved Ongoing First version of new PBS Online SaaS Portal integration, B2C requirements Mobile product is available! Tier 1 Product Cashout enhancements IMS Digital integration Optimised navigation, CMS controls Statscore content integration Horse racing & greyhou
Slide 61: Disrupting the Market
DISRUPTING THE MARKET Expertise across all elements of the PBS is the only real omni-channel supply chain system on the market Cross-channel BI Key content distribution agreements Big data built-in Investor & analyst day 2017 61
Slide 62: 2018 Plans
2018 PLANS UK LATAM Contract extensions / additional terminals Mexico omnichannel Build on the Racing Post model Columbia omni-channel In-game features Development of hardware options Germany & Austria Omnichannel Germany Australia Maximise Generation Web acquisition CEE Actively t
Slide 63: ICE 2018
ICE 2018 PBS on the Playtech stand PBS stand Investor & analyst day 2017 63
Slide 64: The regulatory landscape
The regulatory landscape Ian Ince, Head of Regulatory Affairs and Compliance
Slide 65: Compliance at Playtech
COMPLIANCE AT PLAYTECH Regulatory Gambling affairs compliance Due Data diligence on protection M&A Operational CSR oversight Investor & analyst day 2017 65
Slide 66: Governance and Oversight
GOVERNANCE AND OVERSIGHT Board risk committee Board sponsors Annual reports on AML External risk assesment & Internal audit assurance Investor & analyst day 2017 66
Slide 67: Responsible Gambling
RESPONSIBLE GAMBLING CMA ASA FOBT UKGC Investor & analyst day 2017 67
Slide 68: BetBuddy
BETBUDDY Utilising data in IMS Lead industry in creating safe and fun gambling ecosystem Will influence games design and development in future Investor & analyst day 2017 68
Slide 69: Online Casino Regulation in the EEA
ONLINE CASINO REGULATION IN THE EEA 12% SWEDEN FINLAND Multi-licensing regime NORWAY ESTONIA 5% 20% LATVIA 10% Restricted and/or unregulated DENMARK LITHUANIA 15% 10% IRELAND 12% Legislation in process UNITED KINGDOM NETH. POLAND 11% GERMANY 23%**** BEL. CZ Turnover LUX. SLOV. 18% 16% FRANCE AUSTRIA
Slide 70: Future Gambling Regulation: Europe
FUTURE GAMBLING REGULATION: EUROPE Netherlands - Passed 2018 - license award Q1 2019 Switzerland - In process now pending referendum - Q3/4 2018 tbc Germany - Federal Court Internet ban - catalyst for change? Others - Q1 Sweden 2019 tbc Investor & analyst day 2017 70
Slide 71: Future Regulation: Asia
FUTURE REGULATION: ASIA N O E X P E C T AT I O N O F C H A N G E China / Malaysia Philippines Risk-based approach Playtech licensed by PAGCOR Payment processing Uncertain political climate Contingency plans in place Investor & analyst day 2017 71
Slide 72: Future Regulation: India
FUTURE REGULATION: INDIA Nagaland open to skill games (poker / rummy) Sikkim State model - no federal legislation expected Very slow burn Working with the British Council of India Investor & analyst day 2017 72
Slide 73: Future Regulation: LATAM
FUTURE REGULATION: LATAM Colombia – regulated 1st Jan 2017 Brazil – market estimation c. €3bn, elections Nov 2018 Chile – potential for 2018 Peru – bill to be proposed by end 2017 Mexico – update to regulation stalled Investor & analyst day 2017 73
Slide 74: Future Regulation: United States
FUTURE REGULATION: UNITED STATES No gambling presence PASPA repealed - 2021 tbc but still no casino? Potential retail opportunity New Jersey / Nevada / Delaware / Pennsylvania - no commercial argument to obtain licence Complicated market - different lobbying activities, added factor of Tri
Slide 75: Future Regulation: Africa
FUTURE REGULATION: AFRICA Reduced on-line Playtech activity - consolidation of sport under PBS Currently supporting licensees in: Nigeria Kenya South Africa Ghana Retail opportunities Low regulatory risk, higher AML / ABC risk High levels of due diligence and local legal opinions I
Slide 76: Business development and M&A strategy
Business development and M&A strategy Andrew Smith, CFO
Slide 77: Business Development and M&A Team
BUSINESS DEVELOPMENT AND M&A TEAM The team Team of eight Supported by other teams from within Playtech as appropriate (finance, tax, legal, compliance) Responsibilities Implementing the board's high level strategy Identifying and pursuing opportunities in new and existing markets, including
Slide 78: Joint Ventures & Structured Agreements
JOINT VENTURES & STRUCTURED AGREEMENTS Benefits of JVs and structured agreements include Allows Playtech to partner with the best brands and operators in any given jurisdiction Great involvement in operations – more than just a software provider Approaching B2C economics in a B2B context E
Slide 79: Branded Content
BRANDED CONTENT Benefits both Playtech and its licencees Playtech’s scale allows it to purchase branded content for the benefit of ALL licencees Branded content is a key marketing tool for operators Playtech maintains key relationships with film studios and other brands Examples include Ma
Slide 80: 18 Year Track Record of Success
18 YEAR TRACK RECORD OF SUCCESS Listed on the main William Hill Online (WHO) market of the Founded joint venture agreed London Stock Exchange 1999 2006 2008 2011 2012 2013 2015 2016 2017 Listed on AIM Playtech acquires PTTS from Worldwide Online Enterprises William Hill acquires Playtech’s 29% share
Slide 81: Evaluating M&A Targets
81 EVALUATING M&A TARGETS Profitable, highly cash generative Driven by similar DNA, core Ability to leverage revenue and businesses with a focus on high competencies, with a strong cost synergies quality regulated revenue cultural fit Well-invested assets at a Strong management with proven Strong fi
Slide 82: Gaming Acquisition Opportunities
82 GAMING ACQUISITION OPPORTUNITIES Content Geographies Sport Omni-channel Investor & analyst day 2017 82
Slide 83: Wrap-up
ma bes London RE Stock Exchange LISTED PREMIUM Wrap-up Mor Weizer, CEO
Slide 84: Key Takeaways
KEY TAKEAWAYS Intelligence of the platform continues to underpin Playtech ONE omni-channel offering GPAS provides a further evolution of partnership with licensees scale & breadth of offering remains unrivalled Data is central to Playtech’s operations and supports all strategic initiatives
Slide 85: Thank you
ma bes London ELS Stock Exchange LISTED PREMIUM Thank you