Slide 1: Exchange filing cover letter for Investor Updates
April 24, 2026 To, BSE Limited National Stock Exchange of India Ltd. Phiroze Jeejeebhoy Towers, “Exchange Plaza” Dalal Street, Bandra-Kurla Complex, Bandra (East), Mumbai - 400 001 Mumbai - 400 051 Scrip Code: 532790 Symbol: TANLA Dear Madam/Sir, Sub: Investor Updates for the quarter and year ended
Slide 2: Investor Update Full Year & Q4 FY26
Investor Update Full Year & Q4 FY26 April 24, 2026 1 Full Year & Q4 FY26
Slide 3: FY26 Results Snapshot
FY26 Results Snapshot Revenue Gross Profit EBITDA ₹44,177 Mn ₹11,746 Mn ₹7,237 Mn 9.7% growth 11.8% growth 4.8% growth PAT EPS Cash(1) ₹5,091 Mn ₹38.36 ₹11,436 Mn O.4% growth 1.6% growth Post Dividend & Buyback of 3,396 Mn 2 balance 1. Cash Full Yearincludes & Q4 FY26 liquid funds which are held as i
Slide 4: Q4 FY26 Results Snapshot
Q4 FY26 Results Revenue Gross Profit EBITDA Snapshot ₹11,775 Mn ₹3,178 Mn ₹1,918 Mn 5.0% QoQ and 15.0% YoY 2.8% QoQ and 22.8% YoY 0.7% QoQ and 17.3% YoY PAT EPS FCF Cash(1) ₹1,343 Mn ₹10.18 ₹2,063 Mn ₹11,436 Mn 2.2% QoQ and 14.5% YoY 2.3% QoQ and 16.4% YoY 154% of PAT Post Dividend & Buyback of 3,39
Slide 5: CONFIDENTIAL AND PROPRIETARY Any use of this material without specific permission is strictly prohibited
CONFIDENTIAL AND PROPRIETARY Any use of this material without specific permission is strictly prohibited
Slide 6: Today, Tanla focuses on two synergistic businesses
Today, Tanla focuses on two synergistic businesses – Digital Platforms & Enterprise Communications Undisputed market leadership Predictable growth ~35% market share in India Deeply embedded E2E omnichannel presence SMS, Voice, OTT (WhatsApp, TrueCaller, RCS) other advanced messaging channels, chatbo
Slide 7: Financial Outcomes
Financial Outcomes 6 Full Year & Q4 FY26
Slide 8: FY26 Revenue | Delivered 9.7% YoY revenue growth
FY26 Revenue | Delivered 9.7% YoY revenue growth Revenue growth of 36.9% ₹3,900 Mn was driven 17.1% 9.7% by ₹1,902 Mn from 4.6% 2.5% existing customers and Y-o-Y growth ₹1,998 Mn from net new customers 44,177 40,277 YoY growth is led by 32,060 33,546 39,278 Wisely Ai, MaaP platform and OTT channels
Slide 9: FY26 | Digital Platforms & Enterprise Communications Revenue
FY26 | Digital Platforms & Enterprise Communications Revenue Digital Platforms Enterprise Communications Grew by 8.5% Grew by 9.8% (₹ Mn) 40,228 3,949 36,637 3,640 FY25 FY26 FY25 FY26 8 Full Year & Q4 FY26
Slide 10: Q4 FY26 Revenue | Delivered double digit YoY growth
Q4 FY26 Revenue | Delivered double digit YoY Revenue growth 15.0% 7.8% 12.1% 3.8% Revenue grew by (0.2%) 1.9% ₹565 Mn QoQ Y-o-Y growth 11,775 Sequential growth of ₹565 Mn was primarily organic, 11,210 driven by increased wallet share from existing 10,785 customers. (₹ Mn) 10,407 10,244 10,004 QoQ gr
Slide 11: Q4 FY26 | Revenue growth across business segments
Q4 FY26 | Revenue growth across business segments Digital Platforms Enterprise Communications Grew by 1.3% QoQ and 9.8% YoY Grew by 5.4% QoQ and 15.5% YoY (₹ Mn) 1,030 10,745 1,016 10,194 938 9,306 Q4 FY25 Q3 FY26 Q4 FY26 Q4 FY25 Q3 FY26 Q4 FY26 10 Full Year & Q4 FY26
Slide 12: FY26 Gross Profit | Delivered 11.8% YoY growth
FY26 Gross Profit | Delivered 11.8% YoY gross profit growth 47.7% 57.2% (7.9%) 26.2% (0.5%) 11.8% Overall growth of gross profit by ₹1,239 Mn, was driven by revenue growth of 9.7 % and 50 bps margin Growth% expansion 11,746 Gross profit growth was led by 10,559 10,507 both Digital Platforms and 9,08
Slide 13: FY26 | Digital Platforms & Enterprise Communications Gross Margin
FY26 | Digital Platforms & Enterprise Communications Gross Margin Digital Platforms Enterprise Communications Grew by 8.2% Grew by 13.7% (₹ Mn) 3,888 7,858 3,593 6,914 FY25 FY26 FY25 FY26 12 Full Year & Q4 FY26
Slide 14: Q4 FY26 Gross Profit | Delivered highest ever gross profit
Q4 FY 26 Gross Profit | Delivered highest ever gross profit 26.1% 25.3% 25.0% 26.6% 27.6% 27.0% Margin% Gross profit grew by 2.8% QoQ and 3,093 3,178 22.8% YoY led by both Digital 2,868 Platforms and Enterprise 2,607 2,588 2,607 Communications Sequentially gross profit increased by ₹85 Mn, driven by
Slide 15: Q4 FY26 | Gross profit growth led by both business segments
Q4 FY26 | Gross profit growth led by both business segments Digital Platforms Enterprise Communications Grew by 1.2% QoQ and 9.4% YoY Grew by 3.5% QoQ and 30.3% YoY (₹ Mn) 1,000 1,013 2,093 2,165 926 1,662 Q4 FY25 Q3 FY26 Q4 FY26 Q4 FY25 Q3 FY26 Q4 FY26 14 Full Year & Q4 FY26
Slide 16: Gross Margin Profile
Gross Margin Profile B 98.7% 98.7% 98.5% 98.6% 98.4% 98.3% Platform Business A Decrease in gross margin A by 60 bps QoQ, and Overall margin increase by 173 bps YoY Q3 Q4 Q1 Q2 Q3 Q4 26.1% 25.3% 25.0% 26.6% 27.6% 27.0% FY25 FY25 FY26 FY26 FY26 FY26 Digital Platform gross B margin contribution to Q3 Q
Slide 17: FY26 | Efficiency Metrics
FY26 | Efficiency Metrics 69% 66% 62% EBITDA increased by ₹329 Mn, driven by higher gross profit of 11,746 ₹1,239 Mn, offset by an increase in indirect costs by ₹910 Mn 10,559 10,507 (₹ Mn) Gross profit to EBITDA conversion is 7,322 6,908 7,237 at 61.6% in FY26 due to conscious investments made for
Slide 18: Operating Expenses walk YoY
Operating Expenses walk YoY Employee costs increased primarily due to net additions in GTM and innovation teams Increase in RSU costs by ₹186 Mn was 71 316 4,509 186 due to issuance of performance- (₹ Mn) 337 3,599 linked grants to drive growth Other expense includes provisions for doubtful debts ma
Slide 19: Q4 FY26 | Efficiency Metrics
Q4 FY26 | Efficiency Metrics 63% 62% 60% EBITDA grew by 0.7% QoQ and 17.3% YoY due to higher gross 3,178 profit and partially offset by 3,093 increase in Indirect costs 2,588 (₹ Mn) Gross profit to EBITDA conversion is 1,905 1,918 60.3% in Q4 FY26. YoY basis it 1,635 declined by 281 bps due to incre
Slide 20: Operating Expenses walk QoQ
Operating Expenses walk QoQ 37 (91) Employee costs increased by ₹37 141 (15) Mn, due to net additions 1,260 1,188 Loss on account of forex fluctuations is at ₹141 Mn (₹ Mn) Operating expenses were at ₹1,260 Mn in Q4 FY26 , as against ₹1,188 Mn in Q3 FY26. Operating expenses at 9.5% of revenue (exclu
Slide 21: FY26 | Profitability Metrics
FY26 | Profitability Metrics EBITDA 7,002 7,322 6,908 7,237 5,879 EBITDA grew by 4.8% YoY. EBITDA margin decreased by 77 bps to 16.4% in FY26 (₹ Mn) FY22 FY23 FY24 FY25 FY26 ETR for the year was 19.7% in FY26 PAT 5,394 5,483 5,091 PAT grew by 0.4% YoY due to 5,073 4,476 higher gross profit and parti
Slide 22: Q4 FY26 | Profitability Metrics
Q4 FY26 | Profitability Metrics EBITDA 1,905 1,918 1,775 EBITDA grew by 0.7% QoQ and 1,634 1,635 1,639 17.3% YoY. EBITDA margin decreased by 70 bps to 16.3% in Q4 FY26 (₹ Mn) Q3 FY25 Q4 FY25 Q1 FY26 Q2 FY26 Q3 FY26 Q4 FY26 ETR for the quarter was 19.4% Q4 FY26 PAT 1,314 1,343 PAT grew by 2.2% QoQ an
Slide 23: Cash Flow | Free Cash flow at 94% of PAT in FY26
Cash Flow | Free Cash flow at 94% of PAT in FY26 5,119 4,768 4,248 4,311 907 Cash flow from operations were at ₹2,492 Mn and Free cash flow was at ₹2,063 Mn in FY22 FY23 FY24 FY25 FY26 (₹ Mn) Q4 FY26 (154% of PAT) DSO at 82 days in FY26 as against 74 days in FY25 2,165 2,063 1,715 1,645 1,368 (309)
Slide 24: Strong Balance Sheet
₹24,880 Mn Strong Equity and Reserves Strong ₹11,436 Mn Cash & cash equivalents Balance 47% Sheet ROCE (excluding cash & cash equivalents) Debt Free 23 Full Year & Q4 FY26
Slide 25: Business Outcomes
Business Outcomes 24 Full Year & Q4 FY26
Slide 26: FY26 Customer Cohorts | Expansion of Customer Relationships
FY26 Customer Cohorts | Expansion of Customer Relationships 350 353 19 17 15 out of top 20 customers of last year continue to be in top 20 59 66 and remaining in top 30 272 270 FY25 FY26 >₹500 Mn >₹100 Mn - < ₹500 Mn >₹10 Mn - <₹100 Mn Total count of customers 25 Full Year & Q4 FY26 25
Slide 27: FY26 Customer Cohorts | Increase in Wallet share
FY26 Customer Cohorts | Increase in Wallet share 38,223 42,026 Customers contributing 16,786 17,570 annualised revenue greater than ₹500 Mn grew by 4.7% to 17,570 Mn 12,673 14,950 Customers contributing > ₹10 Mn annualized revenue grew by 8.5% 8,764 9,506 Q1 FY25 FY25 FY26 >₹500 Mn >₹100 Mn - < ₹500
Slide 28: Q4 FY26 Customer Cohorts | Expansion of Customer Relationships
Q4 FY26 Customer Cohorts | Expansion of Customer Relationships 322 360 350 19 20 18 9 out of top 20 customers of last year 63 72 continue to be in top 20 53 and remaining in top 30 251 278 258 Q4 FY25 Q3 FY26 Q4 FY26 >₹500 Mn >₹100 Mn - < ₹500 Mn >₹10 Mn - <₹100 Mn Total count of customers Customer
Slide 29: Q4 FY26 Customer Cohorts | Increase in Wallet share
Q4 FY26 Customer Cohorts | Increase in Wallet share 9,439 10,795 11,299 Customers contributing 4,586 4,936 5,183 annualised revenue greater than ₹500 Mn grew by 5.0% QoQ and 13.0% YoY to 5,183 Mn 2,686 3,449 3,914 Customers contributing > ₹10 Mn annualized revenue grew by 4.7% QoQ and 19.7% YoY 2,16
Slide 30: Winning New Logos
Winning New Logos 1,998 1,998 83 45 37 Newly acquired customers contributed 702 ₹1,998 Mn in FY26 23% New customers were added on WA and RCS 398 339 88 81 74 FY25 FY26 Q4 FY25 Q3 FY26 Q4 FY26 Count of customers Revenue from new customers (₹ Mn) New customers include every unique contracting entity a
Slide 31: Annexures
Annexures 30 Full Year & Q4 FY26
Slide 32: Profit & Loss FY26
In ₹ Mn, unless otherwise stated FY26 FY25 ∆% Profit & Loss Revenue from operations (net) 44,177 40,277 9.7% FY26 Cost of services (32,431) (29,770) 8.9% Gross Profit 11,746 10,507 11.8% Indirect Expenses (4,509) (3,599) 25.3% EBITDA 7,237 6,908 4.8% Depreciation and Amortization (1,222) (978) 25.0%
Slide 33: Profit & Loss Q4 FY26
In ₹ Mn, unless otherwise stated Q4 FY26 Q4 FY25 ∆% Q3 FY26 Profit & Loss Revenue from operations (net) 11,775 10,244 15.0% 11,210 Cost of services (8,597) (7,656) 12.3% (8,117) Q4 FY26 Gross Profit 3,178 2,588 22.8% 3,093 Indirect Expenses (1,260) (953) 32.2% (1,188) EBITDA 1,918 1,635 17.3% 1,905
Slide 34: Audited Balance Sheet | March 31, 2026
Audited Balance Sheet | March 31, 2026 In ₹ Mn, unless otherwise stated Mar 31, 2026 Mar 31, 2025 In ₹ Mn, unless otherwise stated Mar 31, 2026 Mar 31, 2025 Assets Equity & Liabilities Non-current assets Equity share capital 133 135 Property, plant and equipment 2,055 2,289 Other equity 24,747 22,54
Slide 35: Condensed Cash Flow FY26
In ₹ Mn, unless otherwise stated FY26 FY25 To be updated Cash flow before changes in working capital 7,775 6,273 Condensed Changes in working capital Cash generated from operations (403) 7,372 (1,039) 7,312 Cash Flow Condensed Taxes Cash flow from operating activities (1,630) 5,742 (891) 6,421 - FY2
Slide 36: Condensed Cash Flow Q4 FY26
In ₹ Mn, unless otherwise stated Q4 FY26 Q3 FY26 To be updated Cash flow before changes in working capital 2,130 2,057 Condensed Changes in working capital Cash generated from operations 1,106 3,236 (150) 1,907 Cash Flow Condensed Taxes (744) (395) –Cash Cash flow from operating activities 2,492 1,5
Slide 37: Our Customers love us in India and beyond
Our Customers love us in India and beyond We are the player of choice in India… …and serve global giants in 4 regions ~30% 9/10 top banks served USA & Europe Global Tech giants CPaaS market share SEA 50%+ 7/10 top insurance of total revenues contributed by 50 of our top 100 customers, retained for m
Slide 38: Tanla has Track Record of Strong Performance
Tanla has Track Record of Strong Performance Sustained Value Creation Best-in-class Execution World Class Culture 14% 15% 100+ 12+ 1,000+ 56% Revenue growth1 Gross profit1 Innovations2 Patents3 Employees in India Investment5 in Talent and beyond 11% ₹ 12,600 Mn 2,500+ 100+ 21% Zero EBITDA growth1 Ca
Slide 39: Great Financial Track Record
All figures in ₹ Mn Great 10,040 ~4x 44,177 Revenues 2019 Revenues 2026 Financial Track Record 967 ~7x 7,237 EBITDA 2019 EBITDA 2026 We continue to deliver over the last Eight years 298 ~17x 5,091 PAT 2019 PAT 2026 38 38 Full Year & Q4 FY26
Slide 40: Disclaimer on industry data and market assessment
Disclaimer on industry data and market assessment The CPaaS industry in India is evolving rapidly, and reliable public information on the overall market remains limited. The market size and our relative share figures included in this presentation are indicative and based on internal analysis, supple
Slide 41: Thank You
Thank You CONFIDENTIAL AND PROPRIETARY Any use of this material without specific permission is strictly prohibited