Cynd Co., Ltd. · TSE:4256
Cynd — Q1 FY2027 Earnings Presentation
58 slides from Cynd's earnings presentation, Sep 1, 2026
Slide 1: Material on Financial Results for the Three Months Ended June 30, 2026
Material on Financial Results for the Three Months Ended June 30, 2026 August 14, 2026 CYND Co., Ltd. (Securities code: 4256)
Slide 2: Financial highlights for FY27 1Q
1. Financial highlights for FY27 1Q 2. Topics Financial highlights for 3. Business overview FY27 1Q 4. Growth strategy Appendix © CYND Co., Ltd. All rights reserved. 2
Slide 3: Key Financial Highlights for FY27 1Q
Key Financial Highlights for FY27 1Q (Apr-Jun 2026) Net sales/YoY change EBITDA(1)/YoY change 0.69 billion yen (FY27 1Q) /15.5% 0.15 billion yen (FY27 1Q) /16.3% Consolidated ARR(2)/YoY change Number of contracted stores (consolidated)(3)/YoY change 2.56 billion yen (FY27 1Q) /12.2% 24,292 stores (F
Slide 4: Progress toward Net Sales, EBITDA, and Adjusted Net Income Targets
Progress toward Net Sales, EBITDA, and Adjusted Net Income (Non-GAAP)(1) Targets The number of contracted stores continues to increase steadily, and progress toward the full- year forecasts for both net sales and EBITDA is largely in line with plan Net sales (Millions of yen) EBITDA (Millions of yen
Slide 5: Progress for the fiscal year ending March 31, 2027
Progress for the fiscal year ending March 31, 2027 Progress Millions of yen FY27 1Q (Results) FY27 (Forecast) rate Consolidated 692 3,001 23.1% Net sales CYND 512 2,247 22.8% Net sales are progressing in line with plan, Pacific Porter 180 754 24.0% driven by steady growth in the number of contracted
Slide 6: Quarterly trends in net sales
Quarterly trends in net sales Net sales grew +15.5% YoY, subscription sales increased +12.4% YoY Net sales (Millions of yen) Subscription net sales Others 671 692 649 621 58 588 599 62 572 55 532 547 35 40 42 42 42 40 594 609 634 546 564 581 490 507 530 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q FY25 FY26 FY27 © CY
Slide 7: Quarterly trends in ARR
Quarterly trends in ARR The number of each services increased steadily, and ARR grew by 12.2% YoY ARR (Millions of yen) BeautyMerit Kanzashi 2,560 2,394 2,460 2,281 2,344 2,150 2,218 2,070 727 1,988 708 655 684 601 624 548 584 524 1,689 1,710 1,752 1,832 1,521 1,565 1,617 1,656 1,464 1Q 2Q 3Q 4Q 1Q
Slide 8: Quarterly trends in the number of contracted stores and ARPU
Quarterly trends in the number of contracted stores and ARPU Contracted stores grew by 13.8% YoY, while ARPU remained flat Number of contracted stores (Stores) ARPU (Yen) BeautyMerit Kanzashi BeautyMerit Kanzashi 23,553 24,292 22,193 22,880 21,355 15,456 15,330 15,375 15,448 15,349 14,054 14,406 13,
Slide 9: Quarterly trends in the customer churn rate
Quarterly trends in the customer churn rate Customer churn rate remained low at 0.68%, remained below 1.0% Customer churn rate 0.69% 0.69% 0.72% 0.71% 0.68% 0.64% 0.67% 0.64% 0.64% 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q FY25 FY26 FY27 *Customer churn rate is calculated based on the combined number of contracts
Slide 10: Quarterly trends in EBITDA
Quarterly trends in EBITDA(1) EBITDA increased 16.3% year over year, driven by growth in net sales and other factors, while the Q1 EBITDA margin was in line with the full-year plan of 22.1% EBITDA (Millions of yen) EBITDA EBITDA margin 200 29.7% 35.0% 29.2% 180 28.3% 26.9% 22.9% 30.0% 24.2% 21.1% 16
Slide 11: Quarterly trends in gross profit and operating income
Quarterly trends in gross profit and operating income Gross profit increased by 13.3% year over year, driven by growth in net sales, while operating profit increased by 40.7% year over year Gross profit (Millions of yen) Operating income (Millions of yen) Gross profit Gross profit margin Operating i
Slide 12: Factors behind the increase or decrease in operating income and EBITDA difference
Factors behind the increase or decrease in operating income and the difference between operating income and EBITDA Despite higher expenses resulting from investments in human capital and marketing, operating income increased by 40.7% year over year, driven by growth in net sales Factors behind the i
Slide 13: Quarterly trends in the number of employees
Quarterly trends in the number of employees(1) The total group headcount increased by one quarter-on-quarter (QoQ), resulting in 128 employees. Number of employees (Persons) Sales Development Administration Group company (Pacific porter) 127 128 120 119 121 113 116 105 107 31 31 29 29 30 30 28 27 27
Slide 14: Topics
1. Financial highlights for FY27 1Q 2. Topics Topics 3. Business overview 4. Growth strategy Appendix © CYND Co., Ltd. All rights reserved. 14
Slide 15: Topics
Topics Participated in events to increase awareness of our services and acquire new customers, and launched new features for BM Smart Mirror Beautyworld Tokyo Expanding the Features of the BM Smart Mirror © CYND Co., Ltd. All rights reserved. 15
Slide 16: Business overview
1. Financial highlights for FY27 1Q 2. Topics Business overview 3. Business overview 4. Growth strategy Appendix © CYND Co., Ltd. All rights reserved. 16
Slide 17: Mission: Connecting Hearts through Technology
Mission Connecting Hearts through Technology © CYND Co., Ltd. All rights reserved. 17
Slide 18: Development of various services specializing in hairdressing and beauty services
Development of various services specializing in hairdressing and beauty services NEW NEW © CYND Co., Ltd. All rights reserved. 18
Slide 19: BeautyMerit
QQ) BeautyMerit
Slide 20: BeautyMerit
BeautyMerit Business overview Revenue structure Providing a reservation and customer management system through a Revenue model based on initial implementation fees and monthly subscription-based model recurring fees © CYND Co., Ltd. All rights reserved. 20
Slide 21: BeautyMerit: automatically consolidates reservation information
BeautyMerit Automatically consolidates reservation information from customer-attraction sites(1) and automatically reflects the salon’s availability, significantly reducing the workload associated with reservation management (1) Customer-attraction sites: Online media designed to support beauty salo
Slide 22: BeautyMerit
BeautyMerit Collaboration with beauty salon dealers with e-commerce functionality Integration with third-party POS systems By having beauty salon dealers handle packaging and shipping Automatically reflecting and integrating reservation information with operations, beauty salons can build an online
Slide 23: Centralized reservation management system
Centralized reservation management system
Slide 24: KANZASHI
KANZASHI Business overview Revenue structure Providing a centralized reservation management system through a Revenue model based on monthly recurring fees subscription-based model © CYND Co., Ltd. All rights reserved. 24
Slide 25: KANZASHI
KANZASHI A centralized reservation management service that consolidates reservations from various sites Reservation Reservation is made! is made! Kanzashi Manual entry Automatic entry! Company C site Company site C site site After adopting Kanzashi A site B site A site B site Entries to each site ne
Slide 26: BM Smart Mirror
rl | BM Smart Mirror
Slide 27: BM Smart Mirror
BM Smart Mirror Business overview Revenue structure Providing new value in the treatment space and time spent at beauty Hybrid model that generates advertising revenue as media, in addition salons to initial and monthly system usage fees © CYND Co., Ltd. All rights reserved. 27
Slide 28: BM Smart Mirror
BM Smart Mirror Providing a smart experience linked to customer data, while enabling effective promotions and advertising monetization through video distribution © CYND Co., Ltd. All rights reserved. 28
Slide 29: Payment service
Payment service
Slide 30: BeautyPay
BeautyPay Business overview Revenue structure Cashless payment service for the beauty industry Transaction revenue model centered on payment processing fees generated when payments are made at salons © CYND Co., Ltd. All rights reserved. 30
Slide 31: Growth strategy
1. Financial highlights for FY27 1Q 2. Topics Growth strategy 3. Business overview 4. Growth strategy Appendix © CYND Co., Ltd. All rights reserved. 31
Slide 32: Guidelines for growth
Guidelines for growth Aim for growth by expanding the number of contracted stores and increasing customer unit prices towards maximizing net sales Maximize net sales Increase customer unit prices Expand the number of contracted stores Take rate (payment Upsell and cross-sell processing fees) © CYND
Slide 33: Number of contracted stores and market share across the entire group
Number of contracted stores and market share across the entire group Adoption rate among stores(1) on Adoption rate in the hairdressing Number of contracted stores (Stores) customer-attraction sites and beauty services market BeautyMerit Kanzashi 24,292 stores Market Share 23,553 stores Market Share
Slide 34: Strengthening of the sales organization structure
Strengthening of the sales organization structure By establishing offices in various locations and strengthening the sales organization structure, strengthened coordination with both direct sales and sales partners such as hairdressing and beauty dealers Number of hairdressing and beauty Sales offic
Slide 35: Increase network effectiveness
Increase network effectiveness Increase the number of contracted stores through network effectiveness, leveraging the expanded customer and partner base resulting from the integration of both companies Increased number New functionality of collaborative Improved functionality partners Customer Partn
Slide 36: Store DX leveraging data
Store DX leveraging data Supporting store DX through the creation of synergies between both companies by leveraging vast amounts of data, and by strengthening collaboration with partners Partners Hairdressing Customer- POS systems and beauty attraction sites industry- related businesses Data platfor
Slide 37: Retail media utilizing reservation and customer data
Retail media utilizing reservation and customer data Starting offering “BM Smart Mirror” as an initiative for new revenue as retail media, through providing various services during the time of stay Customer Reservation data Play video records Show Personalization information Check-in Reservation Cus
Slide 38: Expansion of the revenue model through enhancement of cashless payment service
Expansion of the revenue model through enhancement of cashless payment service(1) Aim to expand the revenue model based on GMV by providing a convenient and highly economically rational payment experience through integration with the POS system From customer acquisition to cashless payment, data lin
Slide 39: Market size of hairdressing and beauty services
Market size of hairdressing and beauty services Market size Economic size of hairdressing and beauty services(3) 576 thousand stores TAM TAM Market of hairdressing and beauty services 3.6 trillion yen 100% Approx. 276.6 billion yen (2) SAM (Total economic size of 2.9 trillion yen hairdressing 179 th
Slide 40: Growth to date and illustrative diagram of future expansion
Growth to date and illustrative diagram of future expansion Aim for further growth by utilizing the customer base cultivated to date and building a multi-layered revenue foundation Payment Retail media SaaS © CYND Co., Ltd. All rights reserved. 40
Slide 41: Mid-term financial targets and forecast for fiscal year ending March 31, 2027
Mid-term financial targets(1) and forecast of consolidated financial results for the fiscal year ending March 31, 2027 We plan to achieve both revenue and profit growth, with net sales of 3.00 billion yen and EBITDA of 0.66 billion yen, while investing in marketing and new services. Net sales and EB
Slide 42: Appendix
1. Financial highlights for FY27 1Q 2. Topics 3. Business overview Appendix 4. Growth strategy Appendix © CYND Co., Ltd. All rights reserved. 42
Slide 43: Statement of income (quarterly)
Statement of income (quarterly) Millions of yen FY26 1Q FY26 4Q FY27 1Q YoY Change QoQ Change Net sales 599 671 692 ＋15.5% ＋3.2% Gross profit 463 505 524 ＋13.3% ＋3.9% Gross profit margin 77.2% 75.2% 75.7% －1.5pt ＋0.5pt EBITDA 136 141 158 ＋16.3% ＋11.4% EBITDA margin 22.7% 21.1% 22.9% ＋0.2pt ＋1.8pt Op
Slide 44: Balance sheet
Balance sheet Millions of yen FY26 FY27 1Q Change Current assets 2,520 2,639 +119 Cash and deposits 2,214 2,182 －32 Non-current assets 2,360 2,287 －73 Goodwill 1,886 1,819 －67 Total assets 4,881 4,926 +45 Current liabilities 727 770 +43 Non-current liabilities 665 623 －42 Total liabilities 1,393 1,4
Slide 45: Forecast of financial results for the fiscal year ending March 31, 2027
Forecast of financial results for the fiscal year ending March 31, 2027 Millions of yen FY26 FY27 (Forecast) YoY Change • CYND plans to invest in marketing to expand “BeautyMerit” and in building the business Consolidated 2,542 3,001 ＋18.1% foundation for “BeautyPay”; as a result, we expect Net sale
Slide 46: Forecast of financial results for each company for FY ending March 2027
Forecast of financial results for each company for the fiscal year ending March 31, 2027 Each company plans to increase revenue by expanding the number of contracted stores, while CYND plans to invest in marketing and in building the business foundation for new services. CYND net sales and EBITDA (M
Slide 47: Shareholder Returns
Shareholder Returns Overview of the Shareholder Benefits Program ■ Details of the Shareholder Benefits Program We will present Digital Gift® to eligible shareholders as of the record date (March 31) starting from March 31, 2026. Target Shareholders Benefits 200 shares (2 units) or more Digital Gift®
Slide 48: Basic information
Basic information Name CYND Co., Ltd. Address 4-13 8-chome, Nishigotanda, Shinagawa-ku, Tokyo Offices Osaka, Fukuoka, Sendai, and Sapporo Established October 20, 2011 Share capital 53 million yen Provide the reservation management system called “BeautyMerit” to Business beauty salons Number of emplo
Slide 49: The hairdressing and beauty services sector is a major and growing industry
An ever-expanding number of hairdressing and beauty service stores across a vast market The hairdressing and beauty services sector is a major and growing industry Trends in the number of hairdressing Hairdressing and beauty Economic size of hairdressing and and beauty service stores(1) (Stores) ser
Slide 50: Status of the hairdressing and beauty industry
Status of the hairdressing and beauty industry composed of barbershops and beauty salons Individual operators manage approximately 90% of beauty salons, and the market is composed of a collective body of businesses with small-scale management bases Composition ratio by management Composition ratio o
Slide 51: Status of the online reservation market in hairdressing and beauty services
Status of the online reservation market in hairdressing and beauty services Online reservations have become the mainstream in hairdressing and beauty services, further increasing the need for centralized reservation management systems Online reservation market size in hairdressing and beauty Online
Slide 52: A service used by leading hairdressing and beauty service providers
A service used by leading hairdressing and beauty service providers that are driving the industry forward Companies with net sales of 1.0 Examples of stores that have KAMI CHARISMA(1) adoption rate billion yen or more(2) adoption rate adopted(3) Adoption rate Adoption rate 32.9% 38.6% (As of March 3
Slide 53: Efficient sales structure leveraging the partner network
Efficient sales structure leveraging the partner network Efficient sales structure built by acquiring leads from partners integrated through the product Trends in number of contracted stores Breakdown of contracted stores by Partners (Stores) business type BeautyMerit Kanzashi 23,553 Customer- attra
Slide 54: Product competitiveness driven by a consistent track record of feature releases
Product competitiveness driven by a consistent track record of feature releases 2012 • Launched BeautyMerit • Point and rank system 2019 • Customer ID management 2013 • Online reservation functionality • Data analytics • Centralized management functionality • Talk functionality 2014 • Management scr
Slide 55: Solving challenges through the digitalization of customer touchpoints
Solving challenges through the digitalization of customer touchpoints By supporting the digitalization of customer touchpoints, we solve challenges faced by customers, salons, and partners Customer Customers Stores Partners touchpoints Availability information is synchronized across all Centralizati
Slide 56: Effectiveness of adopting BeautyMerit
Effectiveness of adopting BeautyMerit After adopting BeautyMerit, demonstrated overwhelming effectiveness in both sales and cost aspects Examples of improvement in time spent on reservation and Examples of improvement in number of visitors(1) shift management tasks(2) Number of new visitors Time spe
Slide 57: Disclaimer
Disclaimer This document contains forward-looking statements. These forward-looking statements are based on information available as of the date of this document. These statements do not guarantee future results or performance. Such forward-looking statements include known and unknown risks and unce
Slide 58: Connecting Hearts through Technology
Connecting Hearts through Technology -Beauty industry infrastructure- © CYND Co., Ltd. All rights reserved. 58