Slide 1: Material on Financial Results for the Fiscal Year Ended March 31, 2026
Material on Financial Results for the Fiscal Year Ended March 31, 2026 CYND Co., Ltd. (Securities code: 4256)
Slide 2: Financial highlights for the full year
1. Financial highlights for the full year 2. Topics 3. Forecast of financial results for the fiscal Financial highlights for year ending March 31, 2027 the full year 4. Shareholder returns 5. Business overview 6. Growth strategy Appendix © CYND Co., Ltd. All rights reserved. 2
Slide 3: Financial highlights for the fiscal year ended March 31, 2026
Financial highlights for the fiscal year ended March 31, 2026 Net sales/YoY change EBITDA(1)/YoY change 2.54 billion yen (FY26) /13.4% 0.65 billion yen (FY26) /14.4% Consolidated ARR(2)/YoY change Number of contracted stores (consolidated)(3)/YoY change 2.46 billion yen (FY26) /10.9% 23,553 stores (
Slide 4: Progress of net sales and EBITDA
Progress of net sales and EBITDA Although revenue was slightly below forecast, EBITDA was in line with expectations, supported by cost control measures and other factors. Net sales (Millions of yen) EBITDA (Millions of yen) FY26 Forecast FY26 Forecast FY25 Results 2,582 million yen FY25 Results 645
Slide 5: Progress of the fiscal year ended March 31, 2026
Progress of the fiscal year ended March 31, 2026 Progress Millions of yen FY26 (Results) FY26 (Forecast) rate Consolidated 2,542 2,582 98.5% • For BeautyMerit, although the number of newly contracted companies increased year Net sales CYND 1,882 1,934 97.3% on year, revenue came in slightly below pl
Slide 6: Quarterly trends in net sales
Quarterly trends in net sales Net sales increased 14.2% YoY, while subscription net sales(1) increased 11.4% YoY. Net sales (Millions of yen) Subscription net sales Others 649 671 599 621 572 588 62 532 547 40 55 506 510 42 35 484 40 42 450 37 42 50 47 33 564 581 594 609 507 530 546 458 473 490 417
Slide 7: Quarterly trends in ARR
Quarterly trends in ARR The number of contracted stores for each service continued to increase steadily, and ARR grew 10.9% YoY. ARR (Millions of yen) BeautyMerit Kanzashi 2,394 2,460 2,281 2,344 2,150 2,218 2,070 1,925 1,988 708 1,855 655 684 1,777 601 624 1,702 584 524 548 491 507 424 445 1,617 1,
Slide 8: Quarterly trends in the number of contracted stores and ARPU
Quarterly trends in the number of contracted stores and ARPU Contracted stores grew by 13.8% YoY, while ARPU remained flat 契約店舗数(店舗) ARPU(円) BeautyMerit Kanzashi BeautyMerit Kanzashi 22,880 23,553 22,193 20,699 21,355 20,060 19,096 18,139 15,689 15,503 15,447 15,456 15,349 15,330 15,375 15,439 13,58
Slide 9: Quarterly trends in the customer churn rate
Quarterly trends in the customer churn rate The customer churn rate remained low at 0.65%, staying below 1.0%. Customer churn rate 0.78% 0.80% 0.76% 0.69% 0.69% 0.72% 0.71% 0.67% 0.64% 0.67% 0.64% 0.65% 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q FY24 FY25 FY26 *Customer churn rate is calculated based on th
Slide 10: Quarterly trends in EBITDA
Quarterly trends in EBITDA(1) Driven by revenue growth and other factors, EBITDA grew 6.2% YoY, while the EBITDA margin declined slightly due to investments in human capital and marketing EBITDA (Millions of yen) EBITDA EBITDA margin 29.7% 200 29.2% 35.0% 180 26.7% 28.3% 25.8% 26.9% 30.0% 160 24.2%
Slide 11: Quarterly Trends in Gross Profit and Operating Income
Quarterly Trends in Gross Profit and Operating Income Gross profit grew 11.7% YoY in line with the increase in revenue, while operating profit has been declining since the third quarter due to investments in human capital and marketing Gross profit (Millions of yen) Operating income (Millions of yen
Slide 12: Factors Affecting Changes in Operating Income and Reconciliation Between Operating Income and EBITDA
Factors Affecting Changes in Operating Income and Reconciliation Between Operating Income and EBITDA Operating income rose 39.7% YoY, driven by revenue growth, despite increases in personnel expenses and rent associated with the office relocation. Factors behind the increase or decrease in operating
Slide 13: Quarterly trends in the number of employees
Quarterly trends in the number of employees(1) The total group headcount increased by six quarter-on-quarter (QoQ), resulting in 127 employees. Number of employees (Persons) Sales Development Administration Group company(Pacific porter) 127 120 119 121 113 116 104 108 104 105 107 99 31 29 29 30 30 2
Slide 14: Topics
1. Financial highlights for the full year 2. Topics 3. Forecast of financial results for the fiscal year ending March 31, 2027 Topics 4. Shareholder returns 5. Business overview 6. Growth strategy Appendix © CYND Co., Ltd. All rights reserved. 14
Slide 15: Topics
Topics Implementation of the “BM Smart Mirror” Relocation of the Sendai Branch Office All three locations of the Noella Group—recipients of To expand our business in the Tohoku region and strengthen Shiga Prefecture’s “KAMI CHARISMA” award—have installed our sales capabilities, we relocated our Send
Slide 16: Apology and Notice Regarding Unauthorized Access Due to a Cyberattack
Topics Apology and Notice Regarding the Detection of Unauthorized Access Due to a Cyberattack and Possible Information Leakage On March 10, 2026, we confirmed that “BeautyMerit,” a cloud-based appointment management system for beauty salons, had been subject to unauthorized access resulting from an
Slide 17: Forecast of financial results for the fiscal year ending March 31, 2027
1. Financial highlights for the full year 2. Topics 3. Forecast of financial results for the fiscal Forecast of financial year ending March 31, 2027 results for the fiscal year 4. Shareholder returns ending March 31, 2027 5. Business overview 6. Growth strategy Appendix © CYND Co., Ltd. All rights r
Slide 18: Forecast of financial results for the fiscal year ending March 31, 2027
Forecast of financial results for the fiscal year ending March 31, 2027 Millions of yen FY26 FY27 (Forecast) YoY Change • CYND plans to invest in marketing to expand “BeautyMerit” and in building the business Consolidated 2,542 3,001 ＋18.1% foundation for “BeautyPay”; as a result, we expect Net sale
Slide 19: Forecast of financial results for each company for the fiscal year ending March 31, 2027
Forecast of financial results for each company for the fiscal year ending March 31, 2027 Each company plans to increase revenue by expanding the number of contracted stores, while CYND plans to invest in marketing and in building the business foundation for new services. CYND net sales and EBITDA (M
Slide 20: Mid-term financial targets and forecast of consolidated results
Mid-term financial targets(1) and forecast of consolidated financial results for the fiscal year ending March 31, 2027 We plan to achieve both revenue and profit growth, with net sales of 3.00 billion yen and EBITDA of 0.66 billion yen, while investing in marketing and new services. Net sales and EB
Slide 21: Shareholder returns
1. Financial highlights for the full year 2. Topics 3. Forecast of financial results for the fiscal year ending March 31, 2027 Shareholder returns 4. Shareholder returns 5. Business overview 6. Growth strategy Appendix © CYND Co., Ltd. All rights reserved. 21
Slide 22: Shareholder Returns
Shareholder Returns Overview of the Shareholder Benefits Program ■ Details of the Shareholder Benefits Program We will present Digital Gift® to eligible shareholders as of the record date (March 31) starting from March 31, 2026. Target Shareholders Benefits 200 shares (2 units) or more Digital Gift®
Slide 23: Business overview
1. Financial highlights for the full year 2. Topics 3. Forecast of financial results for the fiscal year ending March 31, 2027 Business overview 4. Shareholder returns 5. Business overview 6. Growth strategy Appendix © CYND Co., Ltd. All rights reserved. 23
Slide 24: Connecting Hearts through Technology
Mission Connecting Hearts through Technology © CYND Co., Ltd. All rights reserved. 24
Slide 25: Vertical SaaS specializing in hairdressing and beauty services
Vertical SaaS(1) specializing in hairdressing and beauty services 美容室 Beauty 理容室 Barbershops salons ネイルサロン Nail salons アイビューティ Eye beauty salons Reservation management system called “BeautyMerit” for beauty salons. Built around reservation management, provide a subscription-based model that offers s
Slide 26: In-house reservation system that supports the enhancement of customer experience
In-house reservation system that supports the enhancement of customer experience In-house reservation system that supports connecting stores and customers Smartphone application LINE Mini App Features such as point and rank systems to Provides a reservation interface within LINE, one of encourage re
Slide 27: Centralized management function that automates management of customer-attraction sites
Centralized management function that automates the management of customer- attraction sites Automatically consolidates reservation information from customer-attraction sites(1) and automatically reflects the salon’s availability, significantly reducing the workload associated with reservation manage
Slide 28: Centralized management function that supports digital transformation of reservation management
Centralized management function that supports the digital transformation (DX) of reservation management operation Automates previously fragmented reservation management operations, enabling centralized management of reservations and customer information C Automatic Automatic reflection reflection Sm
Slide 29: Collaboration with beauty salon dealers with e-commerce functionality
Collaboration with beauty salon dealers with e-commerce functionality By having beauty salon dealers handle packaging and shipping operations, beauty salons can build an online shopping platform without operational burden Sales Insufficient inventory Shipment request Store Product purchase Payment B
Slide 30: Overview of centralized reservation management system Kanzashi
Overview of centralized reservation management system “Kanzashi” Streamline beauty industry reservations with the “Kanzashi” centralized management system! Industry-leading [Monthly] 5,500 yen affordable pricing! (including tax) *Pricing may differ when linked with POS systems. © CYND Co., Ltd. All
Slide 31: Kanzashi linkage diagram
Kanzashi linkage diagram A centralized reservation management service that consolidates reservations from various sites Reservation Reservation is made! is made! Kanzashi Manual entry Automatic entry! Company C site Company site C site site After adopting Kanzashi A site B site A site B site Entries
Slide 32: Business model
Business model The primary source of revenue is a subscription-based model that collects monthly usage fees from beauty salons Provides the “BeautyMerit” service Beauty salons The Group Usage fees(2) of the “BeautyMerit” service Store referral Distributor Beauty salons Barbershops partners(1) Referr
Slide 33: Growth strategy
1. Financial highlights for the full year 2. Topics 3. Forecast of financial results for the fiscal year ending March 31, 2027 Growth strategy 4. Shareholder returns 5. Business overview 6. Growth strategy Appendix © CYND Co., Ltd. All rights reserved. 33
Slide 34: Guidelines for growth
Guidelines for growth Aim for growth by expanding the number of contracted stores and increasing customer unit prices towards maximizing net sales Maximize net sales Increase customer unit prices Expand the number of contracted stores Take rate (payment Upsell and cross-sell processing fees) © CYND
Slide 35: Number of contracted stores and market share across the entire group
Number of contracted stores and market share across the entire group Adoption rate among stores(1) on Adoption rate in the hairdressing Number of contracted stores (Stores) customer-attraction sites and beauty services market BeautyMerit Kanzashi 23,553 stores Market Share 20,699 stores Market Share
Slide 36: Strengthening of the sales organization structure
Strengthening of the sales organization structure By establishing offices in various locations and strengthening the sales organization structure, strengthened coordination with both direct sales and sales partners such as hairdressing and beauty dealers Number of hairdressing and beauty Sales offic
Slide 37: Increase network effectiveness
Increase network effectiveness Increase the number of contracted stores through network effectiveness, leveraging the expanded customer and partner base resulting from the integration of both companies Increased number New functionality of collaborative Improved functionality partners Customer Partn
Slide 38: Store DX leveraging data
Store DX leveraging data Supporting store DX through the creation of synergies between both companies by leveraging vast amounts of data, and by strengthening collaboration with partners Partners Hairdressing Customer- POS systems and beauty attraction sites industry- related businesses Data platfor
Slide 39: Retail media utilizing reservation and customer data
Retail media utilizing reservation and customer data Starting offering “BM Smart Mirror” as an initiative for new revenue as retail media, through providing various services during the time of stay Customer Reservation Play video records data Show Personalization information Check-in Reservation Cus
Slide 40: Expansion of the revenue model through enhancement of cashless payment service
Expansion of the revenue model through enhancement of cashless payment service(1) Aim to expand the revenue model based on GMV by providing a convenient and highly economically rational payment experience through integration with the POS system From customer acquisition to cashless payment, data lin
Slide 41: Market size of hairdressing and beauty services
Market size of hairdressing and beauty services Economic size of hairdressing and Market size beauty services 564 thousand stores TAM Market of hairdressing and beauty services Approx. 270.0 billion yen (2) Approx. 3.7 166 thousand SAM trillion yen(3) stores FY26 Major hairdressing and beauty custom
Slide 42: Growth to date and illustrative diagram of future expansion
Growth to date and illustrative diagram of future expansion Aim for further growth by utilizing the customer base cultivated to date and building a multi-layered revenue foundation Payment Retail media SaaS © CYND Co., Ltd. All rights reserved. 42
Slide 43: Appendix
1. Financial highlights for the full year 2. Topics 3. Forecast of financial results for the fiscal year ending March 31, 2027 Appendix 4. Shareholder returns 5. Business overview 6. Growth strategy Appendix © CYND Co., Ltd. All rights reserved. 43
Slide 44: Statement of income (quarterly)
Statement of income (quarterly) Millions of yen FY25 4Q FY26 3Q FY26 4Q YoY Change QoQ Change Net sales 588 649 671 ＋14.2% ＋3.4% Gross profit 452 503 505 ＋11.7% ＋0.4% Gross profit margin 76.9% 77.5% 75.2% －1.7pt －2.3pt EBITDA 134 192 142 ＋6.2% －26.1% EBITDA margin 22.8% 29.7% 21.2% －1.6pt －8.5pt Ope
Slide 45: Statement of income (cumulative)
Statement of income (cumulative) Millions of yen FY25 FY26 YoY Change Net sales 2,241 2,542 ＋13.4% Gross profit 1,743 1,953 ＋12.0% Gross profit margin 77.8% 76.8% －1.0pt EBITDA 570 652 +14.4% EBITDA margin 25.5% 25.7% ＋0.2pt Operating income 237 331 ＋39.7% Operating income margin 10.6% 13.0% ＋2.4pt
Slide 46: Balance sheet
Balance sheet Millions of yen FY25 FY26 Change Current assets 2,282 2,519 +237 Cash and deposits 2,071 2,214 +143 Non-current assets 2,581 2,360 －221 Total assets 4,863 4,880 +17 Current liabilities 762 726 －36 Non-current liabilities 786 665 －121 Total liabilities 1,548 1,392 －156 Total net assets
Slide 47: Statement of cash flows
Statement of cash flows Millions of yen FY25 FY26 Cash flows from operating activities 417,462 542,412 Cash flows from investing activities (141,544) (17,893) Cash flows from financing activities (210,854) (381,503) Net increase (decrease) in cash and cash equivalents 65,063 143,015 Cash and cash eq
Slide 48: Basic information
Basic information Name CYND Co., Ltd. Address 4-13 8-chome, Nishigotanda, Shinagawa-ku, Tokyo Offices Osaka, Fukuoka, Sendai, and Sapporo Established October 20, 2011 Share capital 53 million yen Provide the reservation management system called “BeautyMerit” to Business beauty salons Number of emplo
Slide 49: An ever-expanding number of hairdressing and beauty service stores across a vast market
An ever-expanding number of hairdressing and beauty service stores across a vast market The hairdressing and beauty services sector is a major and growing industry Trends in the number of hairdressing and beauty service Hairdressing and beauty services market(1) (Stores) stores(1) (Stores) Barbersho
Slide 50: Status of the hairdressing and beauty industry
Status of the hairdressing and beauty industry composed of barbershops and beauty salons Individual operators manage approximately 90% of beauty salons, and the market is composed of a collective body of businesses with small-scale management bases Composition ratio by management Composition ratio o
Slide 51: Status of the online reservation market in hairdressing and beauty services
Status of the online reservation market in hairdressing and beauty services Online reservations have become the mainstream in hairdressing and beauty services, further increasing the need for centralized reservation management systems Online reservation market size in hairdressing and beauty Online
Slide 52: A service used by leading hairdressing and beauty service providers
A service used by leading hairdressing and beauty service providers that are driving the industry forward Companies with net sales of 1.0 Examples of stores that have KAMI CHARISMA(1) adoption rate billion yen or more(2) adoption rate adopted(3) Adoption rate Adoption rate 32.4% 34.1% (As of March 3
Slide 53: Efficient sales structure leveraging the partner network
Efficient sales structure leveraging the partner network Efficient sales structure built by acquiring leads from partners integrated through the product Trends in number of contracted stores Breakdown of contracted stores by Partners (Stores) business type BeautyMerit Kanzashi 23,553 Customer- attra
Slide 54: Product competitiveness driven by a consistent track record of feature releases
Product competitiveness driven by a consistent track record of feature releases Launched BeautyMerit 2012 2019 2019 • Point and rank system 2020 • Customer ID management • Data analytics 2013 • Talk functionality 2013 • Online reservation • Compatibility with “Reserve 2020 functionality with Google”
Slide 55: Solving challenges through the digitalization of customer touchpoints
Solving challenges through the digitalization of customer touchpoints By supporting the digitalization of customer touchpoints, we solve challenges faced by customers, salons, and partners Customer Customers Stores Partners touchpoints Availability information is synchronized across all Centralizati
Slide 56: Effectiveness of adopting BeautyMerit
Effectiveness of adopting BeautyMerit After adopting BeautyMerit, demonstrated overwhelming effectiveness in both sales and cost aspects Examples of improvement in time spent on reservation and Examples of improvement in number of visitors(1) shift management tasks(2) Number of new visitors Time spe
Slide 57: Disclaimer
Disclaimer This document contains forward-looking statements. These forward-looking statements are based on information available as of the date of this document. These statements do not guarantee future results or performance. Such forward-looking statements include known and unknown risks and unce
Slide 58: Connecting Hearts through Technology
Connecting Hearts through Technology -Beauty industry infrastructure- © CYND Co., Ltd. All rights reserved. 58