21 slides from Digital Workforce Services Oyj's investor presentation, December 2024
Slide 1: Company presentation & Strategy update
Digital Workforce Company presentation & Strategy update December 2024
Slide 2: Important information
Important information You must read the following before continuing. The following applies to all These statements may include, without limitation, any statements preceded by, documents presented, the oral presentation of the information in this document followed by or including words such as "targe
Slide 3: Presenting today
Presenting today Jussi Vasama Heini Kautonen Chief Executive Officer Chief Financial Officer M.Sc. (Industrial Engineering and Management) M.Sc. (Economics) Since 2023 Since 2022 Previous experience Previous experience 3 Digital Workforce Services
Slide 4: Table of contents
Table of contents Table of contents I. Company presentation II. Strategy update
Slide 5: Unique and proven business automation platform with best of breed technologies
Unique and proven business automation platform with best of breed technologies Companies face multi-layered Benefits from automation challenges: AI AI agents & Conversational AI Customers require one seamless journey… Intelligent Document Intelligent Workflow Faster digitalization Processing AI fo
Slide 6: Massive efficiency improvement in selected healthcare processes
Massive efficiency improvement in selected healthcare processes Acute & Emergency care patient registration and triage Cancer Follow-up Automation and Management Solution Integration of patient information between the self-registration Automated orders, reminders, and test result notifications for d
Slide 7: A unique position in a large and rapidly growing business automation market
A unique position in a large and rapidly growing business automation market Independently viewed as having a market leading position1)… …in a large and growing TAM Size 70% Challengers Contenders Strong performers Leaders Strong current USD ~55bn offering 3) of enterprises still consider themselves
Slide 8: Digital Workforce highlights
Digital Workforce highlights Key figures Geographical presence Global enterprise clients with a particular growth opportunity in healthcare Portfolio of +150 enterprise EUR 27m sales1) customers New York 62% recurring revenue with Strong track record of international 18% CAGR ’20-Q3’24 LTM1) Stockho
Slide 9: Track record of recurring revenue growth and scaling profitability
Track record of recurring revenue growth and scaling profitability 2 3 4 1 From a generalist to a AI agents revolutionizing business From RPA service provider to global specialist with healthcare process automation business process automation service as a spearhead From Professional Services to prov
Slide 10: Continuous services revenue has nearly doubled in 4 years
Continuous services revenue has nearly doubled in 4 years Recurring revenue development EURm 18,0 17,0 18% 16.5 16,0 Continuous services 15,0 CAGR since 2020 14,0 13,0 12,0 11,0 10,0 9.0 9,0 8,0 7,0 6,0 5,0 4,0 3,0 2,0 1,0 0,0 2020 Q3'24 LTM1) Note: 1) Q3’24 LTM figures that are calculated as (FY’23
Slide 11: Table of contents
Table of contents Table of contents I. Company presentation II. Strategy update
Slide 12: Updated 2026 financial targets
Updated 2026 financial targets Empowering organizations to revolutionize work as #1 partner Revenue (EURm), Continuous services Vision: for business orchestration and Revenue (EURm), Professional services automation 50 Inorganic growth through M&A 2026 financial targets: ~40 The company aims for an
Slide 13: The cornerstones of strategy execution for shareholder value creation
The cornerstones of strategy execution for shareholder value creation 1 2 3 4 Revolutionize the way large Transformation of Market leader in social and Accelerating growth organizations do Outsmart automation healthcare care pathway through acquisitions knowledge work services’ core business solutio
Slide 14: Revolutionize the way large organizations do knowledge work (1/3)
01 Revolutionise the way large organizations do knowledge work 02 03 04 Revolutionize the way large organizations do knowledge work (1/3) Human in the loop Intelligent document processing AI Agent market is exploding AI Agents 12x market growth from USD 3.9bn to 50bn, 2023-2030 +45% CAGR from 2023 t
Slide 15: Revolutionize the way large organizations do knowledge work (2/3)
01 Revolutionise the way large organizations do knowledge work 02 03 04 Revolutionize the way large organizations do knowledge work (2/3) AI Agent use cases will From operations to strategy transform business foundations Business model innovation Transform Go to market -strategies operations to grow
Slide 16: Revolutionize the way large organizations do knowledge work (3/3)
01 Revolutionise the way large organizations do knowledge work 02 03 04 Revolutionize the way large organizations do knowledge work (3/3) Key use cases in current pilot projects Automation of knowledge work now possible Policy renewals Health insurance Autonomously executes complex tasks Forecast 3r
Slide 17: Transformation of Outsmart automation services' core business (2/2)
01 02 Transformation of Outsmart automation services’ core business 03 04 Transformation of Outsmart automation services’ core business (2/2) Revenue & invoicing model Example of a customer path with upselling 1 ILLUSTRATIVE REVENUE DEVELOPMENT FROM CUSTOMER Value discovery Implementation Continuous
Slide 18: Transformation of Outsmart automation services' core business (1/2)
01 02 Transformation of Outsmart automation services’ core business 03 04 Transformation of Outsmart automation services’ core business (1/2) Gross margin breakdown per revenue stream Example of a customer case with Pay-as-you-go pricing model ILLUSTRATIVE ILLUSTRATIVE Fee per patient +10 p.p. 100%
Slide 19: Market leader in social and healthcare care pathway solutions
01 02 03 Market leader in social and healthcare care pathway solutions 04 Market leader in social and healthcare care pathway solutions Strong track-record in healthcare… …with a substantial future potential in other chronic diseases and geographies # of healthcare customers ILLUSTRATIVE Sales CAGR
Slide 20: Accelerating growth through acquisitions
01 02 03 04 Accelerating growth through acquisitions Accelerating growth through acquisitions Examples of targets Rationale Increase in-depth knowledge of the company's key growth 1 markets, like the US and the UK Gain knowledge of healthcare processes and operations, or Gross M&A list 2 technologic
Slide 21: A highly compelling investment opportunity
A highly compelling investment opportunity Four strategic pillars to achieve 2026 financial targets: 01 1 A leading position in a large and rapidly growing business automation market Leader Revolutionize the way large organizations do +22% addressable market CAGR 2020-2026 knowledge work 2 Global en