Western Union Company (the) · NYSE:WU

Western Union Company (the) — The Western Union Company — Q3 2022 Earnings Presentation

28 slides from Western Union Company (the)'s earnings presentation, Nov 1, 2022

  1. Slide 1: Earnings webcast and conference call Third Quarter 2022

    Earnings webcast and conference call Third Quarter 2022 Nov 1, 2022

  2. Slide 2: Brad Windbigler, Head of Treasury and Investor Relations

    Brad Windbigler Head of Treasury and Investor Relations 2

  3. Slide 3: Safe Harbor

    Safe Harbor This presentation contains certain statements that are forward-looking within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are not guarantees of future performance and involve certain risks, uncertainties, and assumptions that are difficult to pre

  4. Slide 4: Devin McGranahan, Chief Executive Officer

    Devin McGranahan Chief Executive Officer 4

  5. Slide 5: Evolve 2025 Strategy

    “Evolve 2025” Strategy  Corridor and community customer  Digital first customer experiences acquisition  Scalable marketing driven customer  Improved customer and agent omni- acquisition channel experiences  Retail to digital escalator  Network optimization  Digital first customer experiences

  6. Slide 6: Third Quarter Highlights

    Third Quarter Highlights Company Results Highlights Revenue $1.1B GAAP Op. Margin 21.3% 20.6% GAAP Adj.* EPS $0.45 $0.42 GAAP Adj.* *Note: See appendix for reconciliation of Non-GAAP to GAAP financial measures. 6

  7. Slide 7: Marketing Program to Improve Acquisition

    Marketing Program to Improve Acquisition 7

  8. Slide 8: Ecosystem Strategy

    Western Union Ecosystem Strategy Senders Receivers Save - Spend - Transfer

  9. Slide 9: Matt Cagwin, Interim Chief Financial Officer

    Matt Cagwin Interim Chief Financial Officer 9

  10. Slide 10: Q3 Business Trends

    Q3 Business Trends Revenue $1.1B GAAP & Adj.* Operating Margin 21.3% 20.6% GAAP Adj.* Effective Tax Rate 10.2% 15.5% GAAP Adj.* EPS $0.45 $0.42 GAAP Adj.* *Note: See appendix for reconciliation of Non-GAAP to GAAP financial measures. 10

  11. Slide 11: Q3 Consumer-to-Consumer Trends

    Q3 Consumer-to-Consumer Trends Regions GAAP Revenue Adj. Rev Transaction % of C2C YoY % Change YoY % Change* Growth/(Decline) Revenue North America (5%) (5%) (5%) 40% Europe & CIS (23%) (16%) (32%) 28% MEASA (5%) (3%) (1%) 16% LACA 0% 4% 3% 10% APAC (16%) (11%) (11%) 6% Total C2C (11%) (8%) (12%) 10

  12. Slide 12: Q3 Other and Business Solutions Highlights

    Q3 Other and Business Solutions Highlights Other (primarily retail bill payments businesses in the U.S. & Argentina and money orders in the U.S.) 6% of Company revenue GAAP revenue was flat in the quarter Business Solutions Divestiture will now close in 3 closings instead of 2 Pending required regul

  13. Slide 13: Financial Highlights

    Financial Highlights YTD as of September 30, 2022 Cash flow from operations $522 million Dividends paid $273 million Share repurchases $177 million Capital expenditures $148 million Cash balance $1.2 billion Debt outstanding $2.6 billion *Note: See appendix for reconciliation of Non-GAAP to GAAP fin

  14. Slide 14: 2022 Outlook

    2022 Outlook GAAP GAAP & Adj. GAAP Effective GAAP Earnings per Revenue1 Operating Profit Margin* Tax Rate Share Approximately -11% to -13% A range of 20% to 21% Approximately 20% $2.18 to $2.28 Adj. Adj. Effective Tax Adj. Earnings per Revenue Rate Share* Mid-single digit decline Mid-teens range $1.

  15. Slide 15: Questions & Answers

    Ww Western Union Questions & Answers 15

  16. Slide 16: Appendix

    Appendix Third Quarter 2022 Earnings Webcast and Conference Call 16

  17. Slide 17: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Western Union presents a number of non-GAAP financial measures because A non-GAAP financial measure should not be considered in isolation or as a management believes that these metrics provide meaningful supplemental substitute for the most comp

  18. Slide 18: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Notes 3Q21 4Q21 FY2021 1Q22 2Q22 3Q22 YTD 3Q22 Consolidated Metrics Revenues (GAAP) - YoY % change 2% 1% 5% (4)% (12)% (15)% (11)% Adjusted revenues (non-GAAP) - YoY % change (a) 2% 2% 4% (2)% (8)% (11)% (7)% Adjusted revenues, excluding Busines

  19. Slide 19: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Notes 3Q21 4Q21 FY2021 1Q22 2Q22 3Q22 YTD 3Q22 C2C Segment Regional Metrics - YoY % change NA region revenues (GAAP) (2)% 2% 1% (1)% (2)% (5)% (3)% NA region foreign currency translation impact (k) 0% 0% 0% 0% 0% 0% 0% Adjusted NA region revenue

  20. Slide 20: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Notes 3Q21 4Q21 FY2021 1Q22 2Q22 3Q22 YTD 3Q22 % of C2C Revenue NA region revenues 37% 38% 37% 39% 40% 40% 39% EU & CIS region revenues 32% 31% 32% 29% 28% 28% 29% MEASA region revenues 15% 15% 15% 17% 16% 16% 16% LACA region revenues 9% 9% 9% 9

  21. Slide 21: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Notes 3Q21 4Q21 FY2021 1Q22 2Q22 3Q22 YTD 3Q22 Consolidated Metrics (a) Revenues (GAAP) $ 1,286.3 $ 1,284.8 $ 5,070.8 $ 1,155.7 $ 1,138.3 $ 1,089.6 $ 3,383.6 Foreign currency translation impact (k) (2.8) 14.8 (18.3) 33.2 42.1 60.8 136.1 Adjusted

  22. Slide 22: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Notes 3Q21 4Q21 FY2021 1Q22 2Q22 3Q22 YTD 3Q22 (d) Net income (GAAP) $ 232.7 $ 168.8 $ 805.8 $ 293.3 $ 194.0 $ 173.9 $ 661.2 Acquisition and divestiture costs (m) 5.5 3.7 15.7 3.3 0.9 0.4 4.6 Gain on investment sale (n) — — (47.9) N/A N/A N/A N/

  23. Slide 23: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Notes 3Q21 4Q21 FY2021 1Q22 2Q22 3Q22 YTD 3Q22 Consolidated Metrics cont. (e) Effective tax rate (GAAP) 20% 7% 14% 19% 18% 10% 17% Change in permanent reinvestment assertion related to the sale of Business Solutions (q) (6)% 0% (2)% N/A N/A N/A

  24. Slide 24: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Notes 3Q21 4Q21 FY2021 1Q22 2Q22 3Q22 YTD 3Q22 C2C Segment Metrics (g) Revenues (GAAP) $ 1,104.5 $ 1,111.5 $ 4,394.0 $ 999.0 $ 1,026.9 $ 982.4 $ 3,008.3 Foreign currency translation impact (k) (9.4) 6.2 (46.4) 20.8 28.1 37.1 86.0 Revenues, const

  25. Slide 25: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures 2022 Consolidated Outlook Metrics Notes Range Operating margin (GAAP) 20.0% 21.0% Impact from acquisition and divestiture costs (m) 0.0% 0.0% Impact from the sale of Business Solutions, including exit costs (r), (s) (0.5)% (0.5)% Impact from Rus

  26. Slide 26: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures 26

  27. Slide 27: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures 27

  28. Slide 28: Thank You

    WV Thank You Western Union

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