Ehealth, Inc. · NASDAQ:EHTH
Ehealth — Q3 2025 Earnings Presentation
12 slides from Ehealth's earnings presentation, Nov 5, 2025
Slide 1: Q3 2025 Financial Results
Q3 2025 Financial Results ©2025 eHealthInsurance Services, Inc. 1
Slide 2: Safe Harbor Statement
Safe Harbor Statement Forward-Looking Statements This presentation includes forward-looking statements within the meaning of the federal securities laws. Forward-looking statements generally relate to future events or our future financial or operating performance. Forward-looking statements in this
Slide 3: Q3 2025 Earnings Highlights
Q3 2025 Earnings Highlights eHealth delivered solid third quarter results while completing key preparations for the Annual Enrollment Period (AEP) Successfully completed AEP preparations; achieved our benefit advisor hiring and training targets, continued to strengthen and expand our brand-driven
Slide 4: AEP Selling Environment
AEP Selling Environment MA Market Disruption Consumer Demand Competitive Dynamics • Another cycle of major • Seniors face a second • Reduced competitive changes to benefit consecutive year of capacity expected to designs and geographic coverage disruption, persist through AEP coverage by Medicare dr
Slide 5: Q3 2025 Revenue and Profitability Reflect Recent Changes in Dual-Eligible Regulations
Q3 2025 Revenue and Profitability Reflect Recent Changes in Dual- Eligible Regulations Revenue ($, MM) GAAP Net Loss ($, MM) Q3 2025 revenue reflects heightened seasonality in $58.4 Medicare enrollment volumes (8%) compared to prior years, $53.9 driven by regulatory changes. ($31.7) Results include
Slide 6: Q3 2025 Medicare Segment Performance
Q3 2025 Medicare Segment Performance Medicare segment (1) revenue declined 6% YoY, Medicare Segment Revenue ($, MM) Medicare Segment Gross Loss ($, MM) primarily due to lower $53.2 $49.9 enrollments. (6%) ($1.2) Segment profitability reflects lower commission revenue, positive tail revenue, a 25% ($
Slide 7: FY25 Strategic Objectives
FY25 Strategic Objectives 1. Continue to grow our distinct consumer brand across all direct marketing channels and beyond our Medicare Advantage products. 2. Evolve and optimize consumer-centric retention efforts from policy submission to effectuation and through subsequent renewals with a goal to i
Slide 8: FY25 Guidance
FY25 Guidance We are updating our previously issued guidance ranges for FY 2025 EBITDA and GAAP Net Income. Guidance also includes an updated estimate for positive net adjustment revenue in the range of $40 to $43 million, compared to the prior range of $29 to $32 million. 2025 Full Year Prior Ran
Slide 9: Appendix
Appendix ©2025 eHealthInsurance Services, Inc. 9
Slide 10: Definitions
Definitions Submissions describe applications that are submitted by individuals online through our eHealth platform or completed with the assistance of our benefit advisors where the individual provides authorization to the benefit advisor to submit the application to the insurance carrier partner.
Slide 11: Reconciliation of GAAP to Non-GAAP Financial Measures
Reconciliation of GAAP to Non-GAAP Financial Measures (1) Refer to slide 10 for definitions of our non-GAAP financial measures. ©2025 eHealthInsurance Services, Inc. 11
Slide 12: Reconciliation of Guidance GAAP Net Loss Attributable to Common Stockholders to Adjusted EBITDA
Reconciliation of Guidance GAAP Net Loss Attributable to Common Stockholders to Adjusted EBITDA (1) Refer to slide 10 for definitions of our non-GAAP financial measures. ©2025 eHealthInsurance Services, Inc. 12