Ehealth, Inc. · NASDAQ:EHTH

Ehealth — Q2 2026 Earnings Presentation

14 slides from Ehealth's earnings presentation, Aug 4, 2026

  1. Slide 1: Q2 2026 Financial Results

    Q2 2026 Financial Results ©2026 eHealthInsurance Services, Inc. 1

  2. Slide 2: Safe Harbor Statement

    Safe Harbor Statement Forward-Looking Statements This presentation includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements generally relate to future events or our future financial or operating performance. Forward-lo

  3. Slide 3: Q2 2026 Earnings Highlights

    Q2 2026 Earnings Highlights Q2 2026 results reflect our strategic priorities: scaling the Lifetime Advisory model, significantly improving our operating cash flow profile, advancing our AI strategy, and making targeted investments in long-term growth opportunities.  Q2 2026 total revenue of $33.6 m

  4. Slide 4: Q2 2026 Revenue & Profitability

    Q2 2026 Revenue & Profitability Q2 2026 results reflect Total Revenue ($, MM) GAAP Net Loss ($, MM) company’s deliberate $60.8 choice to focus on (45%) member engagement in the second & third ($17.4) $33.6 quarters. ($23.6) Q2-FY25 Q2-FY26 Q2 2026 total revenue declined 45% YoY driven Adjusted EBITD

  5. Slide 5: Q2 2026 Medicare Segment Performance

    Q2 2026 Medicare Segment Performance Q2 2026 Medicare segment Medicare Segment Revenue Medicare Segment Gross revenue declined 45% YoY. Q2 2026 Medicare segment ($, MM) Profit(1) ($, MM) gross profit(1) declined $13.2 $58.1 $19.1 million(2) with $10.0 million (45%) (69%) attributable to lower tail $

  6. Slide 6: Lifetime Advisory Model is Delivering Early Results

    Lifetime Advisory Model is Delivering Early Results Observed important early proof points of the Ancillary Cross-Sell Rate Significant Improvements in Key effectiveness of the Member Engagement Metrics lifetime advisory model. In Q2 2026, key  Higher initial email capture rates beneficiary engageme

  7. Slide 7: Lifetime Advisory Model Enables Deeper Beneficiary Relationships

    Lifetime Advisory Model Enables Deeper Beneficiary Relationships Launched in April of ‘26. Leading with deep member-advisor relationships, driving increased engagement, ancillary product sales & lifetime value. Member Needs Marketing Strategy  Consumers want a seamless experience  Driven by brande

  8. Slide 8: Commissions Receivable Increased YoY

    Commissions Receivable Increased YoY Our commissions receivable balance is more than $1.0 billion. This is supported by conservative LTV assumptions and consistent positive net adjustment revenue. Ending Commissions Receivable($, MM) Cumulative Tail Revenue Recognized ($MM) Reflects appropriate cons

  9. Slide 9: FY26 Guidance

    FY26 Guidance  2026 guidance includes the expected impact of positive net adjustment revenue which has been updated to be in the range of $16 million to $20 million to reflect Q2 2026 positive net adjustment revenue, compared to the previous range of $8 to $20 million. 2026 Full Year Guidance Guida

  10. Slide 10: Key Takeaways

    Key Takeaways We intentionally changed the operating model launching Lifetime Advisory, which drove lower volume and revenue in the near term 2026 impact that is expected to be especially pronounced in Q2 and Q3 Underlying economics remain healthy Operating expenses are coming down materially Cash f

  11. Slide 11: Appendix

    Appendix ©2026 eHealthInsurance Services, Inc. 11

  12. Slide 12: Definitions

    Definitions Segment gross profit (loss) is calculated as total revenue for the applicable segment less variable marketing and advertising expenses, segment customer care and enrollment expenses and cost of revenue for the applicable segment. Variable marketing and advertising expenses represent cost

  13. Slide 13: Reconciliation of GAAP to Non-GAAP Financial Measures

    Reconciliation of GAAP to Non-GAAP Financial Measures (1) Refer to the appendix for definitions of our non-GAAP financial measures. ©2026 eHealthInsurance Services, Inc. 13

  14. Slide 14: Reconciliation of GAAP to Non-GAAP Financial Measures

    Reconciliation of GAAP to Non-GAAP Financial Measures (1) Refer to the appendix for definitions of our non-GAAP financial measures. ©2026 eHealthInsurance Services, Inc. 14

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