Western Union Company (the) · NYSE:WU

Western Union Company (the) — The Western Union Company — Q1 2020 Earnings Presentation

29 slides from Western Union Company (the)'s earnings presentation, May 5, 2020

  1. Slide 1: First Quarter 2020 Earnings Webcast and Conference Call

    First Quarter 2020 Earnings Webcast and Conference Call May 5, 2020 1

  2. Slide 2: Brendan Metrano, Vice President of Investor Relations

    Brendan Metrano Vice President of Investor Relations 2

  3. Slide 3: Safe Harbor

    Safe Harbor This presentation contains certain statements that are forward-looking within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are not guarantees of future performance and involve certain risks, uncertainties, and assumptions that are difficult to pre

  4. Slide 4: Hikmet Ersek, Chief Executive Officer

    Hikmet Ersek Chief Executive Officer 4

  5. Slide 5: Facing the Global Challenge from a Position of Strength

    Facing the Global Challenge from a Position of Strength Position of Strength • Gratitude to frontline heroes, Highly trusted consumer brand essential workers, and our employees with a 160+ year history and partners for working tirelessly Leading cross-border, cross- currency capabilities and sound s

  6. Slide 6: Our Response to COVID-19

    Our Response to COVID-19 The Safety and Well-Being of all Stakeholders is Western Union’s Top Priority Employees: Customers: Agents & Partners: Business continuity plans; Facilitate reliable and convenient money Help agents to safely and most employees are conveniently working from home transfers an

  7. Slide 7: First Quarter Results Snapshot

    First Quarter Results Snapshot Solid first quarter Digital money Business Solid performance: EPS transfer revenue Solutions cash flow growth 8% GAAP, or increased 21% on continued generation, 7% adjusted*; a reported basis, growth trend with strong operating margin or 22% constant driven by strong f

  8. Slide 8: 2020 Market Update

    2020 Market Update Remittance Market Expectations Consumer Trends Global Remittance Market Forecast ($B’s) Desire to send money remains strong: Need for 2019 2020 support in home countries is even higher today 750 Staying at home: Lockdowns and health concerns -3.5% are causing consumers to limit tr

  9. Slide 9: Solid Business Fundamentals

    Solid Business Fundamentals A Historically Stable Market Unparalleled Cross-Border Remittance Principal vs. FDI and 272M Digital & Physical Global Network ODA to Emerging Markets (2000-2019F) international migrants1 75% working 900.00 age Accounts for payout 800.00 Billions 700.00 Countries: Bank Pa

  10. Slide 10: Strategy Update

    Strategy Update Shareholder 4 Value Organizational 3 Strength • Mission driven • ESG • WU Way investments and returns, including enhancing our global network 2 Digital strategy • Lifetime value model Leverage Our Cross-Border Platform 1for Multiple Use Cases 10

  11. Slide 11: Raj Agrawal, Chief Financial Officer

    Raj Agrawal Chief Financial Officer 11

  12. Slide 12: Revenue: Q1 and Early Q2 Trends

    Revenue: Q1 and Early Q2 Trends Consolidated revenues of $1.2 billion declined 11% compared to the prior year period, or 1% on an adjusted constant currency basis* Through mid-March, During the 2nd half of March, For the month of April, Consumer-to-Consumer C2C transactions progressively C2C transac

  13. Slide 13: Consumer-to-Consumer Q1

    Consumer-to-Consumer Q1 Constant Revenue Currency Transaction Growth/ Growth/ % of C2C Regions • 85% of Company revenue (Decline) Growth/ (Decline)* (Decline) Revenue • Revenue declined 4%, or 3% constant currency* North America (2%) (2%) (5%) 38% • Transactions declined 3% Europe & CIS (5%) (5%) 1%

  14. Slide 14: Business Solutions and Other Q1

    Business Solutions and Other Q1 Business Solutions • 8% of Company revenue • Revenue increased 3%, or 5% constant currency* Other (primarily retail bill payments businesses in Argentina & the U.S.) • 7% of Company revenue • Revenue decreased 59% due to the divestiture of the Speedpay and Paymap busi

  15. Slide 15: Operating Margin Q1

    Operating Margin Q1 20.5% • GAAP operating margin increased due to the benefits of productivity savings and lower 19.6% 19.3% compensation expense, partially offset by the 18.8% negative impact of the 2019 divestitures and changes in foreign exchange rates • Adjusted operating margin increased due t

  16. Slide 16: Financial Highlights

    Financial Highlights Quarter Ended March 31, 2020 EPS: GAAP / Adjusted* $0.42 / $0.44 Cash Flow from Operations $112 million Stock Repurchases $217 million Dividends Paid $92 million Cash Balance, March 31, 2020 $1.1 billion Debt Outstanding, March 31, 2020 $3.1 billion *Note: See appendix for recon

  17. Slide 17: 2020 Business Update

    2020 Business Update • Q2 potential bottom for declines in Uncertainty around COVID-19 impact is high global economic activity International Monetary Fund Global GDP Forecast for COVID-19 Scenarios • Cost structure approximately 60% 0% variable -1% -2% • Manage fixed costs: hiring, non- -3% essentia

  18. Slide 18: Western Union is Well Positioned for Future Success

    Western Union is Well Positioned for Future Success Historically Stable Flexible Strategy Driving Strong Financial Market Operating Model Innovation Position Remittances are a 60% variable costs Persistent focus on Solid cash flow generation and critical source of 40% fixed costs; enhancing the glob

  19. Slide 19: Questions and Answers

    WesternUnion\WU Questions and Answers

  20. Slide 20: Appendix

    Appendix 1st Quarter 2020 Earnings Webcast and Conference Call 20

  21. Slide 21: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Western Union presents a number of non-GAAP financial measures because A non-GAAP financial measure should not be considered in isolation or as a management believes that these metrics provide meaningful supplemental substitute for the most comp

  22. Slide 22: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Notes 1Q19 2Q19 3Q19 4Q19 FY2019 1Q20 Consolidated Metrics Consolidated revenues (GAAP) - YoY % change (4) % (5) % (6) % (7) % (5) % (11) % Consolidated revenues (constant currency adjusted and excluding Speedpay and Paymap) - YoY % change (a) 2

  23. Slide 23: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Notes 1Q19 2Q19 3Q19 4Q19 FY2019 1Q20 C2C Segment Regional Metrics NA region revenues (GAAP) - YoY % change 1 % 2 % 2 % 1 % 2 % (2) % NA region foreign currency translation impact (k) 0 % 0 % 0 % 0 % 0 % 0 % NA region revenues (constant currency

  24. Slide 24: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Notes 1Q19 2Q19 3Q19 4Q19 FY2019 1Q20 % of C2C Revenue NA region revenues 38 % 38 % 38 % 38 % 38 % 38 % EU & CIS region revenues 32 % 32 % 32 % 32 % 32 % 31 % MEASA region revenues 15 % 15 % 15 % 15 % 15 % 16 % LACA region revenues 9 % 9 % 9 % 9

  25. Slide 25: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Three Months Ended March 31, 2020 Diluted Operating Income Before Provision for Earnings per Notes Revenues Income Income Taxes Income Taxes Net Income Share (in millions, except per share amounts) Reported results (GAAP) $ 1,190.0 $ 233.2 $ 201

  26. Slide 26: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Notes 1Q19 2Q19 3Q19 4Q19 FY2019 1Q20 Consolidated Metrics (a) Revenues (GAAP) $ 1,337.0 $ 1,340.5 $ 1,306.9 $ 1,307.7 $ 5,292.1 $ 1,190.0 Foreign currency translation impact (k) 77.2 74.2 45.8 41.7 238.9 47.3 Revenues (constant currency adjuste

  27. Slide 27: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Notes 1Q19 2Q19 3Q19 4Q19 FY2019 1Q20 Consolidated Metrics cont. (e) Effective tax rate (GAAP) 20 % 18 % 17 % 31 % 20 % 13 % Impact from restructuring-related expenses (n) N/A 0 % 1 % 0 % 1 % 0 % Impact from acquisition and divestiture costs (o)

  28. Slide 28: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Notes 1Q19 2Q19 3Q19 4Q19 FY2019 1Q20 Business Solutions Segment Metrics (i) Revenues (GAAP) $ 95.6 $ 95.6 $ 100.6 $ 97.0 $ 388.8 $ 98.4 Foreign currency translation impact (k) 4.6 3.6 2.9 1.0 12.1 2.2 Revenues (constant currency adjusted) $ 100

  29. Slide 29: Key Statistics and Reconciliation of Non-GAAP Measures

    Key Statistics and Reconciliation of Non-GAAP Measures Non-GAAP related notes: (k) Represents the impact from the fluctuation in exchange rates between all foreign currency denominated amounts and the United States dollar. Constant currency results exclude any benefit or loss caused by foreign excha

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