Slide 1: Q2 2026 Earnings Results
Q2 2026 Earnings Results August 6, 2026 1
Slide 2: Legal Disclaimer
Legal Disclaimer This presentation and the accompanying conference call contain This presentation and the accompanying conference call also contain forward-looking statements within the meaning of the federal securities non-GAAP financial measures. The non-GAAP financial measures are laws, including s
Slide 3: Financial Overview
€:) twilio Financial Overview
Slide 4: Company Results
Company Results Q2 2026 $1,499M 22% / 17% $736M 18% Reported Reported / Organic Non-GAAP Gross Non-GAAP Gross Revenue Revenue Growth Y/Y Profit Profit Growth Y/Y 49.1% $285M $353M 116% Non-GAAP Gross Non-GAAP Income Free Cash Dollar-Based Net Margin from Operations Flow Expansion Rate Note: Organic re
Slide 5: Q3 2026 & Full Year 2026 Guidance
Q3 2026 & Full Year 2026 Guidance Q3 2026 Guidance: ● Reported revenue: $1.505 billion to $1.515 billion, up 16% to 16.5% year-over-year ● Organic revenue growth: 11% to 12% year-over-year ● Non-GAAP income from operations: $285 million to $295 million ● Non-GAAP diluted earnings per share1: $1.42 -
Slide 6: Quarterly Revenue
Quarterly Revenue Q2’26 Reported 22% Revenue Growth Y/Y Note: Numbers are rounded to the nearest million (other than percentages). 6
Slide 7: Quarterly Organic Revenue Growth
Quarterly Organic Revenue Growth Q2’26 Organic 17% Revenue Growth Y/Y Note: Organic revenue growth is a non-GAAP financial measure. See Appendix for non-GAAP definitions and reconciliations. 7
Slide 8: Dollar-Based Net Expansion Rate
Dollar-Based Net Expansion Rate Note: See Appendix for our definition of Dollar-Based Net Expansion Rate. 8
Slide 9: Messaging Revenue Mix %
Messaging Revenue Mix % Note: Messaging Revenue Mix % refers to Messaging revenue as a percentage of revenue. As previously reported, RCS Messaging and WhatsApp Messaging were reclassified from Other to Messaging as of Q4'25; and prior periods were reclassified to conform with this presentation. 9
Slide 10: Non-GAAP Gross Profit
Non-GAAP Gross Profit 49% Q2’26 Non-GAAP Gross Margin Q2’26 Non-GAAP 18% Gross Profit Growth Y/Y Note: Non-GAAP gross profit and non-GAAP gross margin are non-GAAP financial measures. See Appendix for non-GAAP definitions and reconciliations. 10
Slide 11: Non-GAAP Income from Operations
Non-GAAP Income from Operations 19% Q2’26 Non-GAAP Operating Margin Q2’26 Non-GAAP 29% Income from Operations Growth Y/Y Note: Non-GAAP income from operations and non-GAAP operating margin are non-GAAP financial measures. See Appendix for non-GAAP definitions and reconciliations. 11
Slide 12: GAAP Income from Operations
GAAP Income from Operations 6% Q2’26 GAAP Operating Margin 12
Slide 13: Stock-Based Compensation Expense
Stock-Based Compensation Expense Q2’26 Stock-Based 9.5% Compensation as a % of Revenue 13
Slide 14: Free Cash Flow
Free Cash Flow 24% Q2’26 Free Cash Flow Margin 34% Q2’26 Free Cash Flow Y/Y Note: Free cash flow and free cash flow margin are non-GAAP financial measures. See Appendix for non-GAAP definitions and reconciliations. 14
Slide 15: Q2 2026: Representative Customer Wins
Q2 2026: Representative Customer Wins 15
Slide 16: Top Customer Wins from the Quarter
Top Customer Wins from the Quarter ● Car Finance 247, a leading automotive fintech company, participated in our private beta program and signed a seven figure deal to implement the new Twilio Conversations layer to drive conversion and revenue. Car Finance 247’s AI assistant, Carla, has handled approx
Slide 17: Top Customer Wins from the Quarter (cont.)
Top Customer Wins from the Quarter (cont.) ● Eltropy, an agentic AI platform for credit unions and community banks, signed a seven figure agreement to leverage Messaging, RCS, Voice, and Branded Calling across its platform. Eltropy also built its AI Voice Agent using Conversation Relay to help financi
Slide 18: Top Customer Wins from the Quarter (cont.)
Top Customer Wins from the Quarter (cont.) ● A leading HR and payroll technology platform signed a seven figure deal to leverage Messaging and Verify to scale its unified employee engagement infrastructure. They are embedding Messaging directly into their mobile application to power secure, two-way em
Slide 19: Thank You
THANK YOU 19
Slide 20: Appendix
€:) twilio Appendix
Slide 21: Forward-Looking Statements
Forward-Looking Statements This presentation and the accompanying conference call contain forward-looking statements within the meaning of the federal securities laws. Forward-looking statements generally relate to future events or our future financial or operating performance. In some cases, you can
Slide 22: Operating Metrics
Operating Metrics We review a number of operational and financial metrics, including Dollar-Based Net Expansion Rate (“DBNE”), to evaluate our business, measure our performance, identify trends affecting our business, formulate business plans and make strategic decisions. Our DBNE is not based on any
Slide 23: Non-GAAP Financial Measures
Non-GAAP Financial Measures In addition to financial information presented in accordance with U.S. generally accepted accounting principles (“GAAP”), this presentation and the accompanying conference call include certain non-GAAP financial measures, including non-GAAP gross profit, non-GAAP gross margi
Slide 24: Non-GAAP Financial Measures
Non-GAAP Financial Measures Non‑GAAP Net Income Attributable to Common Stockholders and Non‑GAAP Net Income Per Share Attributable to Common Stockholders. For the periods presented, we define non-GAAP net income attributable to common stockholders and non‑GAAP net income per share attributable to com
Slide 25: Non-GAAP Financial Measures Reconciliation
Non-GA. nancial Measures Reconciliation (Doll int unaudited) z= __ Three Months Ended _ z =_ June 30, September 30, December 31, March 31, 2024 2024 2024 2025 Non-GAAP gross profit and Non-GAAP gross margin Revenue 1,082,502 $ 1,133,649 $ 1,194,835 $ 1,172,463 GAAP gross profit 555,845 $ 578,629 $ 5
Slide 26: Non-GAAP Financial Measures Reconciliation
-GAAP Financial Measures Reconci ids, unaudite Three Months Ended June 30, September 30, December 31, March 31, June 30, 2025 2025 2025 2026 2026 Non-GAAP income from operations and Non-GAAP operating margin GAAP gross profit 602,740 632,077 662,350 $ 684,244 725,866 Non-GAAP gross profit 622,902 65
Slide 27: Non-GAAP Financial Measures Reconciliation
Non-GAAP Financial Measures Reconciliation (Dollars in thousands, unaudited) Three Months Ended June 30, September 30, 2025 2025 December 31, 2025 Organic revenue Total revenue A2P revenue Acquisition revenue Organic revenue Revenue growth Organic revenue growth 1,228,425 $ (6,161) 1,300,402 $ (20,2
Slide 28: Non-GAAP Financial Measures Reconciliation
Non-GAAP Financial Measures Reconciliation (Dollars in thousands, unaudited) June 30, 2025 Free cash flow and free cash flow margin Net cash provided by operating activities 277,084 Net cash provided by operating activities growth (Y/Y) Operating cash flow margin 23% Non-GAAP adjustments: Capitalize