Guestlogix Inc · OTC:GUESF

Guestlogix — Investor Day (January 2012)

100 slides from Guestlogix's investor day presentation, Jan 31, 2012

Slide 1: 2012 Analyst & Investor Day
2012 Analyst & Investor Day January 31, 2012 © 2012 GuestLogix Inc. Proprietary & Confidential.
Slide 2: Tom Douramakos
Tom Douramakos Chairman, President & CEO © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 2
Slide 3: Agenda
AGENDA Opening Remarks Tom Douramakos Fiscal 2012 Strategy Footprint Expansion Tom Douramakos, Patrick O‟Neill, Richard Cushing & Tony Sit Leveraging Footprint Tom Douramakos New Markets Tom Douramakos Technology Roadmap Brett Proud Transitioning to IFRS Brian Reddy Closing Remarks Tom Douramakos Qu
Slide 4: Forward Looking Statements
Forward Looking Statements This presentation includes certain forward-looking statements that are based upon current expectations, which involve risks and uncertainties associated with our business and the environment in which the business operates. Any statements contained herein that are not state
Slide 5: F2011 Was About Two Things…
F2011 Was About Two Things… Enhance Enhance Foundation Technology © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 5
Slide 6: Enhance Foundation
Enhance Foundation  Worked through Solidified Base deployments Business  Secured key Enhanced renewals Customer Satisfaction  Localized delivery Strengthened Presence and support In Other Regions © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 6
Slide 7: Enhance Technology
Enhance Technology  Extended access to platform Maintained  Developed new technology offerings Technology Leadership  Commenced development of enterprise mobile platform  Developed next-generation handheld device © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 7
Slide 8: F2012 Is About…
F2012 Is About… Targeting the global airline industry to sell, deploy and support our ONBOARD STORE TECHNOLOGY PLATFORM AND RELATED SERVICES © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 8
Slide 9: What Does That Mean?
What Does That Mean? To drive growth in F2012 we are: 1. Narrowing our focus  Primarily targeting airlines 2. Leveraging our proven strengths  Processing onboard transactions via our POS device 3. Fulfilling rather than creating demand  Facilitating, rather than driving development of additional
Slide 11: Key Growth Strategies
2012 Key Growth Strategies Footprint Leveraging Enter Expansion Footprint New Markets © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 11
Slide 12: Footprint Expansion
Footprint Expansion GO-TO-MARKET STRATEGY Americas Renew & Refresh EMEA Expand Asia-Pacific Grow © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 12
Slide 13: Americas
AMERICAS Patrick O‟Neill SVP & General Manager – GuestLogix USA North American Market Share © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 13
Slide 14: Americas Sub-Regions
AMERICAS Sub-Regions North America Latin America © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 14
Slide 15: Region: Americas – North America
Region: Americas Sub-Region: North America North American Key Targets Delta Air Lines 142.8 Southwest Airlines American Airlines 130.9 105.1 • Secure current client United Airlines US Airways 80.4 59.8 base and deploy Continental Airlines Alaska Airlines 42.6 23.3 platform on Delta Connections 19.8
Slide 16: Region: Americas – Latin America
Region: Americas Sub-Region: Latin America Latin American Key Targets TAM Linhas Aereas 34.6 • Leverage existing GOL Linhas Aereas 32.1 channel partners with LAN Airlines 17.3 presence in region AviancaTaca (TA) 12.0 (eg. LSG SkyChefs) Copa Airlines 6.3 Webjet Linhas Aereas 4.0 LAN Express 4.0 • Dev
Slide 17: GuestLogix USA
GuestLogix USA Management Infrastructure Patrick O’Neill SVP & GM - Americas Sales & Channel Support & Regional Delivery & Client Services Client Services Support Operationally self contained, with proven capabilities to support our customers end to end © 2012 GuestLogix Inc. Proprietary & Confident
Slide 18: GuestLogix USA Key Objectives
GuestLogix USA Key Objectives • North America = ~700M PAX trips/year • Renew and refresh to protect current client base • Extend access to other customer touch points • Latin America = ~110M PAX trips/year • Leverage new and existing channels • Implement onboard store platform We are well positioned
Slide 19: EMEA
EMEA Richard Cushing SVP & General Manager – GuestLogix Europe Market Share © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 19
Slide 20: EMEA Sub-Regions
EMEA Sub-Regions UK, Scandinavia & Iberia Servair & LSG SkyChefs Middle East / North Africa Eastern Europe © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 20
Slide 21: EMEA – UK, Scandinavia & Iberia
Region: EMEA Sub-Region: UK, Scandinavia & Iberia UK, Scandinavia & Iberia Key Targets EasyJet 48.8 • Engage each through SAS Scandinavian Airlines 21.5 direct sales Norwegian 13.0 Vueling Airlines 11.0 Monarch Airlines TAP Portugal 9.5 9.0 • Via onboard store Air Europa 8.9 platform and/or new TUIf
Slide 22: EMEA – Servair & LSG SkyChefs
Region: EMEA Sub-Region: Servair & LSG SkyChefs Servair & LSG SkyChefs Key Targets Lufthansa 58.9 • Drive sales through Air France 47.0 these two channels Air Berlin 33.6 Alitalia 23.4 Iberia Swiss International 19.9 14.2 • Enhance strategy and Thomson Airways 11.0 support for both Austrian Airlines
Slide 23: EMEA – Middle East / North Africa
Region: EMEA Sub-Region: Middle East / North Africa Middle East/North Africa Key Targets Emirates Airlines 31.4 • Create new channel Turkish 29.1 via joint venture Qatar Airways 12.9 Egyptair 9.5 Pegasus Airlines Iran Air 8.6 8.3 • Drive sales through Etihad Airways 7.1 new channel SunExpress 6.7 Ro
Slide 24: EMEA – Eastern Europe
Region: EMEA Sub-Region: Eastern Europe Eastern European Key Targets Aeroflot 14.1 • Create new channel Wizz Air 9.6 Transaero Airlines 6.6 S7 Airlines 5.9 • Drive sales through Anadolu Jet CSA Czech Airlines 5.3 5.0 new channel Olympic Air 4.6 LOT Polish Airlines 4.5 UTair 4.4 • Focus on strategy a
Slide 25: GuestLogix Europe
GuestLogix Europe Management Infrastructure Richard Cushing SVP & GM - Europe Sales & Client Channel Sales & Channel Sales & Channel Sales & Management Support Support Support UK, Scandinavia, Iberia LSG & Servair Middle East / North Africa Eastern Europe Channel Strategy Regional Delivery & & Devel
Slide 26: GuestLogix Europe Key Objectives
GuestLogix Europe Key Objectives • Current Market Share = ~50% • Strengthen current market share through regional focus • Leverage current partnerships to extend to new customers • Key Targets represent an additional 595M in annual passenger trips • Establish new channel partners in two sub-regions
Slide 27: Asia-Pacific
Asia-Pacific Tony Sit SVP & General Manager – GuestLogix Asia-Pacific Market Share © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 27
Slide 28: Asia-Pacific
Asia-Pacific Sub-Regions • Sub-regionalized into 4 offices to be closer to customers North Asia • Strength, widen & localize Mainland China channel relationships Southeast Asia • Customized products, services Oceania & content for Asian customers © 2012 GuestLogix Inc. Proprietary & Confidential. Sl
Slide 29: Asia-Pacific – North Asia
Region: Asia-Pacific Sub-Region: North Asia North Asian Key Targets • Leverage existing ANA - All Nippon Airways 45.7 Japan Airlines 34.8 channels (eg. NTT) Cathay Pacific 26.8 Korean Air Asiana Airlines 22.9 13.4 • Japan and Korea require China Airlines 11.3 local partners Dragonair 7.0 EVA Air 6.4
Slide 30: Asia-Pacific – Mainland China
Region: Asia-Pacific Sub-Region: Mainland China Mainland China Key Targets • Leverage existing China Southern Airlines 76.5 China Eastern Airlines 64.9 channels (eg. Inflight Air China 46.2 Sales Group) Hainan Airlines 18.6 Shenzhen Airlines 16.5 Xiamen Airlines 13.6 • China requires local Shanghai
Slide 31: Asia-Pacific – Southeast Asia
Region: Asia-Pacific Sub-Region: Southeast Asia Southeast Asia Key Targets • Extremely diverse group of Thai Airways International 18.2 Lion Air 17.8 countries Singapore Airlines 16.6 AirAsia Jet Airways 16.1 14.7 • Leverage existing channel Malaysia Airlines 13.1 partners (eg. ISG, Rodamas) Vietnam
Slide 32: Asia-Pacific – Oceania
Region: Asia-Pacific Sub-Region: Oceania Oceania Key Targets • Reinforce existing channel Qantas Airways 45.7 Virgin Australia 19.0 relationships (eg. Alpha Jetstar 12.5 Flight Services) Air New Zealand 12.3 Regional Express (REX) 1.2 Air Tahiti 1.0 • Localize support to ensure SkyWest Australia 1.0
Slide 33: GuestLogix Asia-Pacific
GuestLogix Asia-Pacific Management Infrastructure Man (Tony) Sit SVP & GM – Asia-Pacific Sales & Client Services Sales & Client Services Regional Delivery North Asia Southeast Asia & Support Sales & Client Services Sales & Client Services Mainland China Oceania Positioned for rapid growth via sub-re
Slide 34: GuestLogix Asia-Pacific Key Objectives
GuestLogix Asia-Pacific Key Objectives • Current Market Share = ~10% • Grow current market share through regional focus • Leverage current partnerships to extend to new customers • Key Targets represent an additional ~640M in annual passenger trips • Region is currently untapped with antiquated syst
Slide 35: Leverage Footprint
Leverage Footprint Extend Access New Content New Technology Offerings © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 35
Slide 36: Leverage Footprint: Extend Access
Leverage Footprint Extend Access • IFE ONBOARD • Wi-Fi Storefront • Kiosk OFF BOARD • Mobile © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 36
Slide 37: Extend Access Onboard: IFE
Extend Access Onboard: IFE (Fixed & Portable) GuestLogix will begin deploying its storefront technology and transaction processing engine into in-flight entertainment systems GuestLogix supports storefront technology and transaction Integration will occur with: processing architecture for all indust
Slide 38: Extend Access Onboard: Wi-Fi Storefront
Extend Access Onboard: Wi-Fi Storefront As onboard connectivity continues to develop, airlines and connectivity providers are looking for a way to monetize this service GuestLogix will deploy its Current in-flight connectivity lacks sufficient revenue onboard store technology into strategy. Charging
Slide 39: Extend Access Off Board: Kiosks
Extend Access Off Board: Kiosks GuestLogix will implement kiosk solutions in Airline lounges in order to extend store access off board Solution includes: • Pre-Order • Food & Beverage • Duty-Free • Digital Advertising © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 39
Slide 40: Extend Access Off Board: Mobile
Extend Access Off Board: Mobile Extension of store access through mobile devices GuestLogix will deploy its Mobile Platform and integrate into existing airline mobile applications Solution includes: • Pre-Order • Food & Beverage • Duty-Free • Mobile Advertising © 2012 GuestLogix Inc. Proprietary & C
Slide 41: Leverage Footprint: New Content
Leverage Footprint New Content New Airline Content GuestLogix Content © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 41
Slide 42: New Airline Content
New Airline Content BEFORE NOW FOOD & BEVERAGE FOOD & BEVERAGE CATALOGUE SHOPPING  Duty Free  Home Delivery TICKETING  Ground Transportation DUTY FREE  Entertainment ONBOARD ENTERTAINMENT  Movies  Games  Music  eBooks © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 42
Slide 43: GuestLogix Content
GuestLogix Content TICKETING (& COUPONS)  OnTouch® Ground Connections  Destination-based transfers from airport  Available in 200 cities via partnerships  OnTouch® Box Office  Destination-based entertainment and attractions  Available for ~50,000 offerings globally  OnTouch® Destination Deals
Slide 44: Leverage Footprint: New Technology Offerings
Leverage Footprint New Technology Offerings LOGISTICS GLOBAL PAYMENT SERVICES ANALYTICS DESTINATION DEALS © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 44
Slide 45: New Technology Offerings: Logistics
New Technology Offerings Logistics Offering includes the following services: • Keeping the Store Open • Extended Warranty • Repair Services • Device Analytics © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 45
Slide 46: Logistics: Keeping the Store Open
New Technology Offerings Logistics (cont‟d) Keeping the Store Open • Optimizing a carrier‟s deployment (change in planes, routes, business model) • Minimize device damage • Minimize device loss • Refresh aging deployment © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 46
Slide 47: Logistics: Extended Warranty and Repair
New Technology Offerings Logistics (cont‟d) Extended Warranty • Tiered Programs • Bronze (Extended Warranty Only) • Silver (Parts & Labour Included) • Gold (All Inclusive) Repair Services • Bronze, Silver, Gold Programs • Swap vs Repair Program • Device Accessory Replacement Services © 2012 GuestLog
Slide 48: Logistics: Device Analytics
New Technology Offerings Logistics (cont‟d) Device Analytics • Silver • Device Reporting • Active Devices • Devices in Repair • Devices Inactive-Last Seen • Repair Statistics • Repair Churn • Gold – Track location of any device type – Alerts – Asset Management System Reporting © 2012 GuestLogix Inc.
Slide 49: Global Payment Services
New Technology Offerings Global Payment Services Trends in today‟s marketplace are forcing airlines to accept a wider range of payment methods GuestLogix‟ Transaction Processing Engine (TPE) enables Holds more payment and travel industry airlines to transact in a secure certifications than any other
Slide 50: Global Payment Services (cont'd)
New Technology Offerings Global Payment Services (cont‟d) Credit Card and Debit Card • Capture and Authorization – EMV transactions; Chip & PIN, Chip & Signature – Non-EMV (swipe) transactions Other Payment Options include Cash. – Contactless cards and Near Complimentary, Coupons, Loyalty cards, Pre
Slide 51: New Technology Offerings: Analytics
New Technology Offerings Analytics “…Data is the new oil of the Internet and the new currency of the digital world.” ~Meglena Kuneva European Consumer Commissioner Data is highly ubiquitous but the analytic ability to utilize that data is virtually non- existent. © 2012 GuestLogix Inc. Proprietary &
Slide 52: Analytics (cont'd)
New Technology Offerings Analytics (cont‟d) GuestLogix has begun to integrate its comprehensive Analytics platform to leverage its business intelligence capabilities and strengthen our customers‟ ability to manage their retail operations. The platform includes: • Eight (8) Unique Modules (Suites) •
Slide 53: Analytics (cont'd)
New Technology Offerings Analytics (cont‟d) Most comprehensive and sophisticated Analytics product in the travel retail market System built to enable integration into prospective airlines using another POS solution Current client base rollout slotted to begin in 2012 and will generate net new revenu
Slide 54: New Technology Offerings: Destination Deals
New Technology Offerings Destination Deals Provides the means to purchase deeply-discounted, destination- based content through mobile smartphones and tablets White-label „Deal Marketplace‟ available to Airlines for collecting, filtering and provisioning deals to their travellers Entire deal transac
Slide 55: Destination Deals (cont'd)
New Technology Offerings Destination Deals (cont‟d) WHITE-LABELED DEAL „SHOPPING‟ IS AVAILABLE MOBILE DEAL DESTINATION DEALS ACROSS MULTIPLE TOUCHPOINTS REDEMPTION Profit Airlines Profit Airlines JOE’S DINER PRESS HERE Profit TO REDEEM Powered by: Airlines © 2012 GuestLogix Inc. Proprietary & Confid
Slide 57: New Markets: Rail Sector
New Markets Rail Sector STATE OF INDUSTRY NUMBERS AT A GLANCE ONBOARD RETAILING In the midst of being privatized Global Annual Passengers = 21B Always had fee-based services onboard; Low cost airlines are now a large threat France, Germany, Italy, Spain, thus passenger are conditioned to pay High sp
Slide 58: New Markets: Airport Authorities
New Markets Airport Authorities An ever-increasing number of airports are discovering the operational and customer service advantages of adopting mobile and kiosk technology Airports are looking to integrate these solutions but need to find a way to mitigate costs through revenue generating solution
Slide 59: Technology Roadmap – Brett Proud
TECHNOLOGY ROADMAP Brett Proud EVP, New Markets & Products © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 59
Slide 60: Hardware, Payment and Mobile Technology Roadmaps
Hardware Roadmap Payment Technology Roadmap Mobile Technology Roadmap © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 60
Slide 61: Hardware Roadmap
Hardware Roadmap Handheld Devices Tablets & Smartphones Kiosks © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 61
Slide 62: Hardware Roadmap: Handheld Devices
Hardware Roadmap Handheld Devices XPDA-S & XPDA-V XPDA-S PCI UBITA © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 62
Slide 63: Handheld Devices: XPDA-S
Hardware Roadmap Handheld Devices XPDA-S Initial launch in 2005 focused on barcode scanning and MSR certified for batch and forward processing. XPDA-V Initial launch in 2008 with independent keypad for PIN entry for PCI-PED 2.0 certifications in Europe. © 2012 GuestLogix Inc. Proprietary & Confident
Slide 64: Handheld Devices: XPDA-S PCI
Hardware Roadmap Handheld Devices XPDA-S PCI Launching in 2012, the updated version of the original XPDA-S will be the first in the industry to be fully certified for MSR, Chip & PIN and contactless payments. © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 64
Slide 65: Handheld Devices: UBITA
Hardware Roadmap Handheld Devices UBITA Launching in 2012, the UBITA will be the only POS device in the industry to have an integrated thermal printer, 2D barcode scanner, MSR, Chip & PIN, contactless and NFC payment capabilities and also integrate with Android OS. © 2012 GuestLogix Inc. Proprietary
Slide 66: Hardware Roadmap: Tablets & Smartphones
Hardware Roadmap Tablets & Smartphones Airlines are starting to look at different onboard options for crew functions, including onboard sales Onboard model may change to one device (tablet and/or smartphone) per crew member Key issue is payment capture GuestLogix will launch a series of payment slee
Slide 67: Hardware Roadmap: Kiosks
Hardware Roadmap Kiosks New, sleek design has been created to ensure minimal footprint in airports without hindering user experience Highly positive feedback from user conference GuestLogix intends to deploy its kiosk technology for use in airports via Airlines (for use in their lounges) as well as
Slide 68: Hardware Roadmap: POS Services
Hardware Roadmap POS Services GuestLogix is now able to unbundle its services to accommodate full retail functionality including certified transaction processing in a hardware-agnostic fashion © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 68
Slide 69: Payment Technology Roadmap
Payment Technology Roadmap Contactless Online Enabled Mobile Near Field Commerce Communication © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 69
Slide 70: Payment Technology Roadmap: Contactless
Payment Technology Roadmap Contactless Contactless requirements will become a focus for Canada, the USA and Australia Certifications: Visa payWave; MC PayPass; AMEX Expresspay; Discover Zip © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 70
Slide 71: Payment Technology Roadmap: Online-Enabled
Payment Technology Roadmap Online-Enabled As in-flight connectivity continues to develop, GuestLogix will continue to support both online and offline (mixed) processing Note: Requirement for mixed will always be present © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 71
Slide 72: Payment Technology Roadmap: Mobile Commerce
Payment Technology Roadmap Mobile Commerce GuestLogix is best positioned to provide secure m-commerce support integrated both to the onboard environment as well as off board © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 72
Slide 73: Payment Technology Roadmap: Near Field Communications
Payment Technology Roadmap Near Field Communications As Smartphones begin to be developed with NFC as standard functionality, GuestLogix will provide certifications for NFC Note: GuestLogix next-gen POS device will be fully capable and certified to accept NFC payments © 2012 GuestLogix Inc. Propriet
Slide 74: Mobile Technology Roadmap
Mobile Technology Roadmap Passenger Functions Destination Deals Crew Functions © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 74
Slide 75: Mobile Technology Roadmap: Passenger Functions
Mobile Technology Roadmap • My Wallet • My Itinerary • Airline Messaging • My Destinations • My Social Circle • OnTouch Store • Personalize Me © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 75
Slide 76: Mobile Technology Roadmap: Destination Deals
Mobile Technology Roadmap • Deal Marketplace with airline filtering at deal level • On-Device Verification to alleviate the need to print • Global network of print locations for coupon pick up if required © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 76
Slide 77: Mobile Technology Roadmap: Crew Functions
Mobile Technology Roadmap • My Planning • My Day Of • My Duty Itinerary • Airline Messaging • My Destinations • OnTouch Store • Personalize Me • My Wallet © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 77
Slide 78: Transitioning to IFRS – Brian Reddy
TRANSITIONING TO IFRS Brian Reddy Chief Financial Officer & Chief Operating Officer © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 78
Slide 79: The Key Changes
The Key Changes 1. Functional currency 2. POS device revenue recognition 3. EBITDA & net margins 4. Balance sheet © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 79
Slide 80: Change To Functional Currency
Change To Functional Currency • Starting Q1 F2012, GuestLogix will report results in USD • GuestLogix generates majority of revenue in USD – 74% of revenue in USD currently • GuestLogix incurs a proportion of expenses in USD – 32% of expenses in USD currently • Going forward: – Reduced currency fluc
Slide 81: Hardware Revenue Recognition: Canadian GAAP
Hardware Revenue Recognition Canadian GAAP The Result Income Statement Recognized • Recognized device revenue evenly over initial contract term POS device • Amortized the value of deployed devices revenue over life of Balance Sheet contract • Maintained deferred revenue balance related to devices •
Slide 82: Hardware Revenue Recognition: IFRS
Hardware Revenue Recognition IFRS The Result Income Statement Recognize • Potential for increased lumpiness in revenue quarter-to-quarter POS device • No more amortization of capital assets deployed revenue as a one-time Balance Sheet sale upfront • Reduction in deferred revenue balances • No longer
Slide 83: Summary Of Key Income Statement Changes
Summary Of Key Income Statement Changes Impact On EBITDA & Net Margins Q1 F2011 Example Unaudited Three months ended Feb 28, 2011 (in $ millions) GAAP& Key Changes IFRS & CDN USD Revenue $6.4 Revenue recognition and F/X $5.5 Total operating $6.0  Elimination of amortization of $4.5 expenses capita
Slide 84: Summary Of Balance Sheet Changes
Summary Of Balance Sheet Changes Q1 F2011 Example At Feb 28, 2011 (in $ millions) GAAP& Key Changes IFRS & CDN USD Total current assets $20.4  Elimination of current portion of $17.5 deferred cost of equipment sales  Current portion of net finance receivables Long-term assets $15.2  Elimination o
Slide 85: The Transition In Q1 F2012
The Transition In Q1 F2012 • The IFRS statements for the quarter will contain five reconciliations, addressing: – Equity as at: • December 1, 2010 (transition date) • February 28, 2011 (end of comparative period) and November 30, 2011 (preceding year-end) • Impact of deferred revenue flows through r
Slide 87: GuestLogix
GuestLogix The Leading Global Transaction Processor Of Ancillary Revenue For The Passenger Travel Industry WHAT WE DO MARKETS SERVED Ancillary Revenue: Revenue beyond the  Primary sale of tickets that are generated by direct  Airlines  Secondary sales to passengers, or indirectly as a part of the
Slide 88: Fundamentals of the GuestLogix Investment Thesis
FUNDAMENTALS OF THE GUESTLOGIX INVESTMENT THESIS © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 88
Slide 89: Why Invest In GuestLogix?
Why Invest In GuestLogix? SOLID FUNDAMENTALS & FAVORABLE INDUSTRY DYNAMICS DOMINANT MARKET POSITION OPERATING IN A FAST GROWING & PROVEN MARKET STRONG RECURRING REVENUE AND EBITDA MARGINS TECHNOLOGY LEADERSHIP LOW-RISK GROWTH DRIVERS ATTRACTIVE VALUATION TRADING AT A DISCOUNT TO PEERS © 2012 GuestLo
Slide 90: 1. Dominant Market Position
1. Dominant Market Position 90% AIRLINE MARKET SHARE GUESTLOGIX HOLDS THE UPPER HAND IN NORTH AMERICA 1. NO EXISTING COMPETITOR CAN SURVIVE 40% AIRLINE MARKET SHARE  INSUFFICIENT FINANCIAL STRENGTH TO CONTINUE TO DRIVE INNOVATION AND SUSTAIN NO CAPITAL OUTLAY WORLDWIDE COMMERCIAL MODEL 1 BILLION 2.
Slide 91: 1. Dominant Market Position (cont'd)
1. Dominant Market Position (cont‟d) RODAMAS GROUP © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 91
Slide 92: 2. Operating In A Fast Growing & Proven Market
2. Operating In A Fast Growing & Proven Market 2010 Ancillary Revenue Components 2010 Global Airline Ancillary Revenues Baggage Fees ~USD$22.6 Billion 20% Sale of FFP Miles Other a la Carte 50% Services, Onboard and Website Retail 2010 GXI Addressable Market 30% ~USD$6.78 Billion GXI‟s Addressable M
Slide 93: 3. Strong Recurring Revenue & EBITDA Margins
3. Strong Recurring Revenue & EBITDA Margins EBITDA Revenue $25.7 • Recurring Revenue • Long-term Contracts $18.6 • Guaranteed Minimums In millions $8.5 $6.8 $5.4 $4.8 $1.1 $0.0 -$1.0 -$1.3 F2006 F2007 F2008 F2009 F2010 REVENUE EBITDA © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 93
Slide 94: 4. Technology Leadership
4. Technology Leadership GAVE US MARKET DOMINANCE CORE PLATFORM (Environment: Onboard/Offline) POS HANDHELD ACCESS DEVICES ONBOARD SOFTWARE SALES CASH PAYMENT CREDIT FOOD & BEVERAGE PRODUCTS DUTY FREE © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 94
Slide 95: 4. Technology Leadership (cont'd)
4. Technology Leadership (cont‟d) INNOVATION THAT KEEPS US DOMINANT AND PROPELS GROWTH EXTENDING CORE PLATFORM (Environment: Fully Connected) KIOSKS IFE ACCESS TABLETS SMART PHONES MOBILE DESTINATION SOFTWARE CONCIERGE DEALS APPLICATION PAYMENT DEBIT CONTACTLESS NFC PRODUCTS HOME TICKETING DELIVERY
Slide 96: 5. Low Risk Growth Drivers
5. Low Risk Growth Drivers Growth Strategies Growth Footprint Leverage Enter Drivers Expansion Footprint New Markets • • • Increase # of Transactions Processed Increase Average Value of Transactions Processed • • Increase Fee per Transaction Processed © 2012 GuestLogix Inc. Proprietary & Confidentia
Slide 97: Footprint Expansion
Footprint Expansion Total footprint expansion opportunity 1.345B annual passenger trips  Americas 110M annual passenger trips  EMEA 595M annual passenger trips  Asia-Pacific 640M annual passenger trips 1 Billion Annual Passenger Trips $25 million Every 10% increase in footprint $2.5M increase in
Slide 98: Leverage Footprint
Leverage Footprint Extend Access Market opportunity is an GXI revenue run-rate additional 7% of GTV opportunity is $1.7M New Content New Airline and GXI Content provides for an additional GXI revenue run-rate opportunity of $1.26B in GTV • IFE = $1B opportunity is $50M • Ticketing (& Coupons) = $260
Slide 99: Leverage Footprint (cont'd)
Leverage Footprint (cont‟d) New Technology Offerings are expected to increase fees earned per transaction processed as follows: Logistics Growth Opportunity is 0.9% of GTV Global Payment Services Growth Opportunity is 1.6% of GTV Analytics Growth Opportunity is 0.5% of GTV Total Growth Opportunity f
Slide 100: Q&A
2012 Analyst & Investor Day January 31, 2012 Q&A Tom Douramakos President & Chief Executive Officer tomd@guestlogix.com © 2012 GuestLogix Inc. Proprietary & Confidential. Slide 100

GuestLogix — Investor Day (January 2012) on 6ix

Guestlogix — Investor Day (January 2012)

Slide 1: 2012 Analyst & Investor Day

Slide 2: Tom Douramakos

Slide 3: Agenda

Slide 4: Forward Looking Statements

Slide 5: F2011 Was About Two Things…

Slide 6: Enhance Foundation

Slide 7: Enhance Technology

Slide 8: F2012 Is About…

Slide 9: What Does That Mean?

Slide 10: Growth

Slide 11: Key Growth Strategies

Slide 12: Footprint Expansion

Slide 13: Americas

Slide 14: Americas Sub-Regions

Slide 15: Region: Americas – North America

Slide 16: Region: Americas – Latin America

Slide 17: GuestLogix USA

Slide 18: GuestLogix USA Key Objectives

Slide 19: EMEA

Slide 20: EMEA Sub-Regions

Slide 21: EMEA – UK, Scandinavia & Iberia

Slide 22: EMEA – Servair & LSG SkyChefs

Slide 23: EMEA – Middle East / North Africa

Slide 24: EMEA – Eastern Europe

Slide 25: GuestLogix Europe

Slide 26: GuestLogix Europe Key Objectives

Slide 27: Asia-Pacific

Slide 28: Asia-Pacific

Slide 29: Asia-Pacific – North Asia

Slide 30: Asia-Pacific – Mainland China

Slide 31: Asia-Pacific – Southeast Asia

Slide 32: Asia-Pacific – Oceania

Slide 33: GuestLogix Asia-Pacific

Slide 34: GuestLogix Asia-Pacific Key Objectives

Slide 35: Leverage Footprint

Slide 36: Leverage Footprint: Extend Access

Slide 37: Extend Access Onboard: IFE

Slide 38: Extend Access Onboard: Wi-Fi Storefront

Slide 39: Extend Access Off Board: Kiosks

Slide 40: Extend Access Off Board: Mobile

Slide 41: Leverage Footprint: New Content

Slide 42: New Airline Content

Slide 43: GuestLogix Content

Slide 44: Leverage Footprint: New Technology Offerings

Slide 45: New Technology Offerings: Logistics

Slide 46: Logistics: Keeping the Store Open

Slide 47: Logistics: Extended Warranty and Repair

Slide 48: Logistics: Device Analytics

Slide 49: Global Payment Services

Slide 50: Global Payment Services (cont'd)

Slide 51: New Technology Offerings: Analytics

Slide 52: Analytics (cont'd)

Slide 53: Analytics (cont'd)

Slide 54: New Technology Offerings: Destination Deals

Slide 55: Destination Deals (cont'd)

Slide 56: New Markets

Slide 57: New Markets: Rail Sector

Slide 58: New Markets: Airport Authorities

Slide 59: Technology Roadmap – Brett Proud

Slide 60: Hardware, Payment and Mobile Technology Roadmaps

Slide 61: Hardware Roadmap

Slide 62: Hardware Roadmap: Handheld Devices

Slide 63: Handheld Devices: XPDA-S

Slide 64: Handheld Devices: XPDA-S PCI

Slide 65: Handheld Devices: UBITA

Slide 66: Hardware Roadmap: Tablets & Smartphones

Slide 67: Hardware Roadmap: Kiosks

Slide 68: Hardware Roadmap: POS Services

Slide 69: Payment Technology Roadmap

Slide 70: Payment Technology Roadmap: Contactless

Slide 71: Payment Technology Roadmap: Online-Enabled

Slide 72: Payment Technology Roadmap: Mobile Commerce

Slide 73: Payment Technology Roadmap: Near Field Communications

Slide 74: Mobile Technology Roadmap

Slide 75: Mobile Technology Roadmap: Passenger Functions

Slide 76: Mobile Technology Roadmap: Destination Deals

Slide 77: Mobile Technology Roadmap: Crew Functions

Slide 78: Transitioning to IFRS – Brian Reddy

Slide 79: The Key Changes