#039;m #039;m Other operating revenue Mature operations Lease revenue 198.8 200.9 Other operating revenue Other revenue 66.0 69.5 - includes revenue from ancillary services Total Revenue - Mature operations* 264.8 270.4 - includes

Slide 10: Results Overview: Operating Expenses

RESULTS OVERVIEW (cont’d) For personal use only Operating Expenses FY21 FY22 ▼2% FY22 total operating 120.0 112.5 110.1 expense down 2% or MILLIONS 100.0 ▲8% $6.2m on FY21 80.0 65.7 60.9 60.0 ▼9% 37.0 33.8 ▼15% 40.0 ▼13% 21.9 18.7 16.9 14.7 20.0 Service expenses Marketing expenses Lease expenses Oth

Slide 11: Underlying Profit & Statutory Profit

RESULTS OVERVIEW (cont’d) For personal use only Underlying Profit & Statutory Profit FY22 FY21 % #039;m #039;m Statutory NPBT 34.4 30.6 12% Lease restatement Add back The restatement adjustment is driven by the revision of Operating loss from new floors pre-maturity or from closed floors post-closure 3.6

Slide 12: Results Overview: Balance Sheet

RESULTS OVERVIEW (cont’d) For personal use only Balance Sheet FY22 FY21 Collection cycle and efficiency Balance Sheet #039;m #039;m Cash collection efficiency improved significantly in FY22: Cash 100.8 93.8 - Collection cycle shortened substantially; Trade Receivables 20.0 24.0 - Bad debt reduced by 42% y

Slide 13: Results Overview: Free Cash Production

RESULTS OVERVIEW (cont’d) For personal use only Free Cash Production FY22 FY21 Underlying Free Cash produced in FY22 was #039;m $57.3m (up 17% on FY21), adjusting for the timing Net Operating Cash flow 145.6 139.7 differences arising from the remittance of cash rent Add: as a result of the ongoing leas

Slide 14: Cash Flow & Liquidity

RESULTS OVERVIEW (cont’d) For personal use only Cash Flow & Liquidity 14

Slide 15: For personal use only

For personal use only

Slide 16: Investment in Software Development

INVESTMENT IN SOFTWARE DEVELOPMENT For personal use only Completion of proof of concept A core component to Servcorp’s new IT platform (SmartOffice) was completed in FY22, streamlining various internal processes and providing a future avenue for growth. SmartOffice was successfully rolled out to Jap

Slide 17: For personal use only

For personal use only

Slide 18: Servcorp Capacity

SERVCORP CAPACITY For personal use only Servcorp closed five floors in ANZ & SEA, North Asia and EME in FY22, and replaced those with operations at four new locations where relevant management teams possess the skills, resources and capacity to drive profitability. Net capacity increased by 21 offic

Slide 19: Portfolio Overview

PORTFOLIO OVERVIEW For personal use only C D B 131,000 m2 C Footprint A ANZ & SEA USA Europe & Middle East North Asia ANZ & SEA (A) North Asia (B) A EME (C) USA (D) Mature Mature Revenue Profit 19 ANZ & SEA USA Europe & Middle East North Asia Other ANZ & SEA USA Europe & Middle East North Asia Other

Slide 20: Segment Performance: Global Overview

SEGMENT PERFORMANCE For personal use only Global Overview The long overdue USA recovery marks a pleasing FY22 result that each and every Mature operating segment achieved profit, although the overall margin was still lower than ideal. • Mature Revenue was $6.2m lower compared to FY21, largely due to

Slide 21: Segment Performance: ANZ & South East Asia

SEGMENT PERFORMANCE (cont’d) For personal use only ANZ & South East Asia (ANZ & SEA) ANZ & SEA performance was Mature: Revenue, Segment Profit & Cash Earnings disappointing, down 12% year-on-year in $75.0 $67.1 Mature Revenue. $58.9 $60.0 Portfolio consolidation review led to the closure of operatio

Slide 22: Segment Performance: North Asia

SEGMENT PERFORMANCE (cont’d) For personal use only North Asia North Asia as a whole continued to deliver Mature: Revenue, Segment Profit & Cash Earnings a solid result, although the year-on-year $150.0 performance was undermined largely due $125.0 $117.5 to the ongoing government pursuit of zero- $1

Slide 23: Segment Performance: Europe & Middle East

SEGMENT PERFORMANCE (cont’d) For personal use only Europe & Middle East (EME) EME continue to thrive. Mature: Revenue, Segment Profit & Cash Earnings $100.0 Mature Revenue was up $5.0m in FY22 $76.1 compared to FY21, almost fully converted $75.0 $71.1 into Mature Segment Profit and Cash Earnings, wh

Slide 24: Segment Performance: USA

SEGMENT PERFORMANCE (cont’d) For personal use only USA After the long and relentless effort to Mature: Revenue, Segment Profit & Cash Earnings develop businesses in the USA market, $20.0 $16.5 and a targeted focus in FY22, the $15.0 $13.4 segment finally turned into profit in FY22. $10.0 The USA rec

Slide 25: For personal use only

For personal use only

Slide 26: Dividend

DIVIDEND For personal use only Dividends paid (cents per share) 30.0 26.0 23.0 20.0 20.0 20.0 13.0 18.0 10.0 cps 9.0 10.0 9.0 10.0 13.0 13.0 11.0 10.0 9.0 0.0 FY18 FY19 FY20 FY21 FY22 Interim Final Final FY22 Total Final FY22 dividend • Final dividend payable of 10.0 cps, unfranked, payable on 6 Oct

Slide 27: For personal use only

For personal use only

Slide 28: Outlook & Guidance

OUTLOOK & GUIDANCE For personal use only Although the economic outlook globally remains uncertain, to Servcorp FY23 is a year in which opportunities and risks co-exist. With the leading products in the industry, a unique value proposition that truly differentiates, high cash reserves, and a strong B

Slide 29: For personal use only

For personal use only

Slide 30: Results Bridging: Income Statement to Cash Flow Statement

RESULTS BRIDGING For personal use only Income Statement to Cash Flow Statement Statutory Profit Underlying FY22 FY21 FY22 FY21 % % #039;m #039;m #039;m #039;m Revenue and other income 275.6 275.7 (0%) Revenue and other income 273.4 273.9 (0%) Total expenses (241.2) (245.1) 2% Total expenses (238.2) (243.9) 2% N

Slide 31: Results Bridging: Segment Notes Reconciliation

RESULTS BRIDGING For personal use only Segment notes reconciliation Total Revenue Total Revenue Revenue from Revenue from from Mature from Mature new floors pre- Covid Relief new floors pre- Covid Relief Continuing Revenue Continuing Revenue maturity maturity Operations Operations FY 22 in #039;m FY 21

Slide 32: 5-Year KPI Tracker

5-YEAR KPI TRACKER Underlying Revenue Statutory NPAT EPS NPBIT For personal use only #039;m #039;m #039;m cents FY18 312.5 37.9 10.1 10.2 FY19 337.4 32.0 5.4 5.6 FY20 352.9 37.5 6.9 7.2 FY21 275.7 30.0 23.5 24.3 FY22 275.6 35.2 28.0 28.9 Underlying Free Unencumbered DPS Cash Cash #039;m #039;m cents FY18 62.2 97.1

Slide 33: 5-Year Statutory & Underlying Results

5-YEAR STATUTORY & UNDERLYING RESULTS Statutory Revenue vs. For personal use only Revenue from continuing operations and other income* Revenue from Statutory continuing Revenue operations and other income #039;m #039;m FY18 312.5 311.5 FY19 337.4 298.4 FY20 352.9 331.4 FY21 275.7 275.3 FY22 275.6 269.1 St

Slide 34: Glossary

GLOSSARY ANZ Australia and New Zealand For personal use only Cash Earnings Is EBITDA minus Cash Rent paid Cash Rent Cash Rent is the amount paid to a landlord (or lessor) by Servcorp as a lessee under the terms of a signed lease agreement cps Cents per share DPS Dividend per share EME Europe & the M

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