Slide 1: Q4 2023 Results
Q4 2023 RESULTS Nasdaq Global Market: CCLD, CCLDP, CCLDO March 21, 2024 A leading provider of technology-enabled services and solutions that redefine the healthcare revenue cycle @ © CareCloud, Inc. 2024 CareCloud
Slide 2: Safe Harbor Statements
Safe Harbor Statements This presentation contains forward-looking statements within the meaning of the federal securities laws. These statements relate to anticipated future events, future results of operations or future financial performance. In some cases, you can identify forward-looking statemen
Slide 3: ©
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Slide 4: CareCloud: A. Hadi Chaudhry, CEO & President
CareCloud™ A. Hadi Chaudhry Chief Executive Officer & President © CareCloud, Inc. 2024 3
Slide 5: Key Priorities for 2024: Leveraging Strengths to Drive Profitability and Free Cash Flow
Key Priorities for 2024: Leveraging Strengths to Drive Profitability and Free Cash Flow CareCloud’s objective to drive profitability and free cash flow is underpinned by an organization- wide commitment to operating leverage and improving the Company’s competitive position $18M $13M Bw, Total Annual
Slide 6: cirrusAI: Revolutionizing Healthcare with AI
cirrusAl: Revolutionizing Healthcare with Al CareCloud’s suite of products continue to encompass cutting-edge solutions that are ahead of the curve. * cirrusAl Notes runs ambiently during patient visits to create a clinical note for the doctor’s review; once accepted, this note is saved in the patie
Slide 7: Themes for 2024
Themes for 2024 ¢ Wellness A Key Growth Driver * Momentum building at conclusion of 2023 expected to carry over into 2024 * Paradigm shift towards preventive medicine and value-based care leading to strong uptake and interest among providers ¢ Cybersecurity Breach at Change Healthcare - Overall Net
Slide 8: CareCloud: Norman Roth, CFO
CareCloud™ Norman Roth CFO and Corporate Controller © CareCloud, Inc. 2024 7
Slide 9: Q4 & FY 2023 Highlights
Q4 & FY 2023 Highlights 2023 Q4 Full Year Revenue $28.4 million $117.1 million Net loss $43.7 million $48.7 million Net loss includes $42 million goodwill impairment charge Cash flow from $3.7 million $15.5 million operations Adjusted EBITDA $4.1 million $15.4 million Adjusted net income $0.8 millio
Slide 10: 2024 Guidance
2024 Guidance $117 $118 - $120 $21- $23 - FY 2023 FY 2024 FY 2023 FY 2024 a Actual =Guidance =Range mActual =Guidance mRange oO $ in millions. See reconciliations of CareCloud yy, «€=6hCOU'N non-GAAP results in the Appendix © CareCloud, Inc. 2024
Slide 11: Thank You!
CareCloud Thank You! Nasdaq Global Market: CCLD, CCLDP, CCLDO Corporate BX] Norman Roth, Chief Financial carecloud.com Officer ir@carecloud.com al Investor Relations — “" ir.carecloud.com Bill Korn ir@carecloud.com CareCloud, Inc. 2024
Slide 12: Appendix
CareCloud™ Appendix
Slide 13: Non-GAAP Financial Measures Reconciliation
Non-GAAP Financial Measures Reconciliation ‘$000s) Adjusted EBITDA to GAAP net loss 2023 Q4 2023 GAAP net loss $(48,674) $(43,692) Benefit for income taxes (364) (568) Net interest expense 1,040 335 Foreign exchange / other expense 918 309 Stock-based compensation expense 4,716 933 Depreciation and