Tokio Marine Holdings, Inc. · TSE:8766
Tokio Marine — Shareholder Meeting (June 2020)
24 slides from Tokio Marine's shareholder meeting presentation, Jun 29, 2020
Slide 1: Tokio Marine Group Business Strategy
To Our Shareholders The 18th Ordinary General Meeting of Shareholders Tokio Marine Group Business Strategy June 29, 2020 Satoru Komiya President & Group CEO
Slide 2: Table of Contents
Table of Contents 1. Performance Topics...................................... P.2 2. Purpose of Tokio Marine’s Business and Initiatives for Achieving the Purpose.............. P.8 3. For Our Goal............................................... P.16 Copyright (c) 2020 Tokio Marine Holdings, Inc. 1
Slide 3: 1. Performance Topics
1. Performance Topics Copyright (c) 2020 Tokio Marine Holdings, Inc. 2
Slide 4: Occurrence of large-scale Natural Disasters for the Second Consecutive Year
1. Performance Topics Occurrence of large-scale Natural Disasters for the Second Consecutive Year Typhoons Faxai (No.15) Typhoons Hagibis (No.19) Source: adapted from the website of the Kanto Regional Development Bureau Source: adapted from the website of the Kanto Regional Development Bureau Torren
Slide 5: Impact of Natural Disasters on Income
1. Performance Topics Impact of Natural Disasters on Income Managed natural catastrophe risk through geographical and business diversification and limited the impact on income to approx. 20% for FY2019 ＜ Impact*1 of natural catastrophe on adjusted net income*2＞ Risk diversification 2011 Approx. -80%
Slide 6: Response to Natural Disasters
1. Performance Topics Response to Natural Disasters The vital role of our main insurance business, supporting customers in their times of need Disaster management task force Checking customers’ damage Damage assessment FY2019: Mobilized 22 thousand employees in aggregate Copyright (c) 2020 Tokio Mar
Slide 7: Response to Natural Catastrophe
1. Performance Topics Response to Natural Catastrophe ◼ Leveraging cutting-edge technology Swift claims payment Utilizing the latest technology throughout all utilizing technology processes, from pre-disaster, to insurance claims, to claims payment Utilizing satellite technology Product development
Slide 8: Impacts of COVID-19
1. Performance Topics Impacts of COVID-19 Underwriting Investment ◼ Impairment losses on securities ◼ Event Cancellation insurance ◼ Overseas travel insurance It is vital to “understand the root cause of the issue and take all necessary and appropriate measures” Copyright (c) 2020 Tokio Marine Holdi
Slide 9: 2. Purpose of Tokio Marine’s Business and Initiatives for Achieving the Purpose
2. Purpose of Tokio Marine’s Business and Initiatives for Achieving the Purpose Copyright (c) 2020 Tokio Marine Holdings, Inc. 8
Slide 10: Changes in the Global Environment
2. Purpose of Tokio Marine’s Business and Initiatives for Achieving the Purpose Changes in the Global Environment An era to rethink companies’ raison d'être Technological advances COVID-19 Increasing inequality Climate change Rising geopolitical risk Copyright (c) 2020 Tokio Marine Holdings, Inc. 9
Slide 11: Purpose of Tokio Marine’s Business
2. Purpose of Tokio Marine’s Business and Initiatives for Achieving the Purpose Purpose of Tokio Marine’s Business Working with agents Contributing to to grasp and respond solving social to customer and issues society needs Support customers in their Customers Society times of need by delivering saf
Slide 12: Priority Issues
2. Purpose of Tokio Marine’s Business and Initiatives for Achieving the Purpose Priority Issues To remain an indispensable partner for our customers and local communities Further diversification of Strengthening of aligned Fully leveraging portfolio Group management technology Identification of floo
Slide 13: Further Diversification of Portfolio
2. Purpose of Tokio Marine’s Business and Initiatives for Achieving the Purpose Further Diversification of Portfolio 2000 2007 2012 2015 2018 2019 Weight of overseas insurance business in group-wide income Capture further growth and pursue business diversification 3％ 46％ Capture growth in emerging m
Slide 14: Acquisition of Pure Group・Establish Insurance JV with Caixa Bank
2. Purpose of Tokio Marine’s Business and Initiatives for Achieving the Purpose Acquisition of Pure Group・Establish Insurance JV with Caixa Bank Acquisition of Pure Group Establish Insurance JV with Caixa Bank ■ Customer satisfaction supported by high quality service Customer satisfaction (Net Promo
Slide 15: Strengthening of Aligned Group Management
2. Purpose of Tokio Marine’s Business and Initiatives for Achieving the Purpose Strengthening of Aligned Group Management Need talented individuals in the right positions within and outside of Japan Donald Sherman Christopher Williams Senior Managing Executive Officer Senior Managing Executive Offic
Slide 16: Fully Utilizing Technology
2. Purpose of Tokio Marine’s Business and Initiatives for Achieving the Purpose Fully Utilizing Technology Utilizing technology to provide new value to customers Increase contact points with customers Get insurance by voice through Free online medical consultation Smart speaker Enhance products and
Slide 17: 3. For Our Goal
3. For Our Goal Copyright (c) 2020 Tokio Marine Holdings, Inc. 16
Slide 18: Our Goal
3. For Our Goal Our Goal We all still need to deal with risks in our daily lives Throughout the changing eras, we continue to support our customers in their times of need As a result, we will achieve sustained profit growth If we live up to such expectations, Insurance can be deemed as a growing mar
Slide 19: Continuing to enhance our capabilities
3. For Our Goal Our Goal Continuing to enhance our capabilities Medium to long- term target around 12% [Adjusted net income / Adjusted ROE *] 12.2% (billions of JPY) Over ¥500 billion 500 410.0 400 300 4.8% 200 114.1 100 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Our Goal * Natural catastroph
Slide 20: Shareholder Return Policy
3. For Our Goal Shareholder Return Policy Ninth consecutive year of higher dividends projected High level shareholder return 190 200 Global Peer Level 180 DPS（JPY） 160 (ordinary dividends) 140 40% 38% 36% 35% 35% Payout Ratio (Payout ratio based on the original projection basis.） 2016 2017 2018 2019
Slide 21: Revitalizing Our People and Structure
3. For Our Goal Revitalizing Our People and Structure To build a “robust and agile” company that will continue to enhance corporate value, even amid dramatic changes in the environment “People” and “Culture” Challenging Spirit Communication Cultivate a corporate Diversity & Inclusion Speedy sharing
Slide 22: Our Culture: “To Be a Good Company”
3. For Our Goal Our Culture: “To Be a Good Company” Sharing our ideal of a Good Company with colleagues around the world By caring about people and culture, we can be a Good Company now and for the next 100 years Continuing to provide value for all stakeholders Copyright (c) 2020 Tokio Marine Holdin
Slide 23: We will be there for our customers, playing our part in society in times
We will be there for our customers, playing our part in society in times of need. We will balance our strength as an organization with compassion as individuals, looking beyond profit to deliver fully on our commitments. Through our collective efforts, we will strive to be a Good Company, living up
Slide 24: Disclaimer
Disclaimer These presentation materials include business projections and forecasts relating to expected financial and operating results of Tokio Marine Holdings and certain of its affiliates in current and future periods. All such forward looking information is based on information and assumptions a
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