Slide 1: Q1 2023 Results
Q1 2023 RESULTS Nasdaq Global Market: CCLD, CCLDP, CCLDO A leading provider of technology-enabled services and solutions that redefine the healthcare revenue cycle @ © CareCloud, Inc. 2023 CareCloud
Slide 2: Safe Harbor Statements
Safe Harbor Statements This presentation contains forward-looking statements within the meaning of the federal securities laws. These statements relate to anticipated future events, future results of operations or future financial performance. In some cases, you can identify forward-looking statemen
Slide 3: ©
©
Slide 4: A. Hadi Chaudhry, Chief Executive Officer & President
CareCloud™ A. Hadi Chaudhry Chief Executive Officer & President © CareCloud, Inc. 2023 3
Slide 5: Organic Growth Bookings
Organic Growth Bookings Recurring bookings Recurring bookings and Customer acquistion $ millions Customer acquistion cost cost $10 0.75x 0.66 x $8 $8 $8 0.60 x $7 $6 $6 0.45 x $4 0.30 x | - $0 | 0.0x Q12021 Q2 2021 Q3 2021 Q4 2021 Q12022 Q2 2022 Q3 2022 94 2022 Q12023
Slide 6: 2022 Bookings — Go Live
2022 Bookings — Go Live 2022 Bookings Go-live 100% 4 8% 90% - 80% - 70% | 60% | 50% - 40% + 30% - 20% - 10% ~ 0% = Bookings ACV = Pre/Production Not in production Annualized Revenue = Annualized revenue © CareCloud, Inc. 2023 5
Slide 7: 2022 Bookings Go-Live — Product Category
2022 Bookings Go-Live — Product Category 2022 Tech-enabled RCM Bookings 2022 CareCloud Force Bookings 2022 Wellness Bookings Go-live Go-live Go-live 100% oe 100% - 4% 100% 1% 90% 90% 90% - 80% 80% - 80% — 70% 70% 70% 60% 60% | 60% - 50% 50% 50% 40% 40% - 40% | 30% 30% | 30% 20% 20% 20% - 10% 10% 10%
Slide 8: Emerging Opportunities — Middle East
Emerging Opportunities — Middle East Kuwait ; Pakistan Bahrain . . ?Qatar’ United Arab Emirates Saudi Arabia J 7 - 4 Oman © CareCloud, Inc. 2023
Slide 9: Recognized in the small practice ambulatory EMR/PM space
Recognized in the small practice ambulatory EMR/ PM space ©
Slide 10: Therapy & Rehab EHR
Therapy & Rehab EHR theraoyEHR” CoreCloud yy, «€=6hCOU'N © Carectoud, ne. 2023
Slide 11: Bill Korn, Chief Financial Officer
CareCloud™ Bill Korn Chief Financial Officer © CareCloud, Inc. 2023 10
Slide 12: 5. 40.00 5. 12% 1. 0% 4. 4. 1. 0% 35.00 10% 4. 0
5. 0 40.00 5. 0 12% 1. 4 0 0% 4. 5 0 4. 5 0 1. 2 0 0% 35.00 10% 4. 0 4. 0 1. 0 0% 30.00 3. 5 0 3. 5 0 0. 8 0 8% -1 % 3. 0 3. 0 0. 6 0 25.00 2. 5 0 2. 5 0 6% 0. 4 0 -1 % 20.00 2. 0 0. 2 0 2. 0 -1 % 4% - 1. 5 0 1. 5 0 15.00 -1 % ( 0.20) 1. 0 1. 0 2% 10.00 -1 % ( 0.40) 0. 5 0 0. 5 0 ( 0.60) -2 % 5. 0 -
Slide 13: 0.9 0.8 0.7 0.6 0.5 0.4 0.3 0.2 0.1 ©
1 0.9 0.8 0.7 0.6 0.5 0.4 0.3 0.2 0.1 0 ©
Slide 14: 160.00 140.00 120.00 100.00 80.00 60.00 40.00 20.00 - ©
160.00 140.00 120.00 100.00 80.00 60.00 40.00 20.00 - ©
Slide 15: 29.00 24.00 19.00 14.00 9. 4. ( 1.00) ©
29.00 24.00 19.00 14.00 9. 0 4. 0 ( 1.00) ©
Slide 16: Capitalization as of April 28, 2023
Capitalization as of April 28, 2023 Stock Symbol Stock Price! Outstanding Shares! Equity Value re Structure/ ms Common Stock Nasdaq: CCLD Series A eferred Stock Nasdaq: CCLDP Series B eferred Stock Nasdaq: CCLDO $3.27 $27.35 $23.50 15.6 million 45 million 1.5 million $51 million $124 million $34 mil
Slide 17: Thank You
CareCloud™ Thank You Nasdaq Global Market: CCLD, CCLDP, CCLDO C4 Corporate carecloud.com Investor Relations IR.carecloud.com MY Bill Korn, CFO bkorn@carecloud.com Asher Dewhurst, Westwicke carecloudIR@westwicke.com 443.213.0503 © CareCloud, Inc. 2023
Slide 18: Appendix
CareCloud Appendix © CareCloud, Inc. 2023
Slide 19: Non-GAAP Financial Measures Reconciliation
Non-GAAP Financial Measures Reconciliation ($000s) Adjusted EBITDA to GAAP net income 2021 2022 Q1 2022 Q1 2023 GAAP net income (loss) $ 2,836 $ 5,432 $ 1,140 $ (401) Provision for income taxes 157 77 64 65 Net interest expense 440 364 95 130 Foreign exchange / other expense 241 712 (56) (8) Stock-b