Slide 1: helloworld 2014 Full Year Results
For personal use only helloworld 2014 Full Year Results
Slide 2: For personal use only
For personal use only
Slide 3: FY14 highlights
• Announcement and implementation of helloworld For personal use only • Awarded 2014 Best Travel Agency Group (100 outlets or more) by AFTA • Total Transaction Value (TTV) of $4.9 billion • Adjusted EBITDAI (1) of $40.6 million • Loss before tax of $61.2 million, includes the non-cash impairment of
Slide 4: helloworld brand launch and transformation
For personal use only Launch of the helloworld brand to the Australian consumer Launch of helloworld.com.au Three retail models with strong value propositions for each Close to 1,000 stores signed to the helloworld retail models Joined Australian Federation of Travel Agents (AFTA) Travel Accreditati
Slide 5: AFTA awards for helloworld network
For personal use only • 7 helloworld network members won awards at the Australian Federation of Travel Agents (AFTA) National Awards in July 2014. • helloworld Air Tickets again awarded Best Agency Support Service • Recognition of the helloworld network of expert travel agents and franchise model va
Slide 6: helloworld retail models and brands
For personal use only (2) (2) (2) (2) (1) (1) Other Brands include Harvey World Travel (excluding South Africa), Jetset, Travelworld, Travelscene and Travelscene American Express. (2) Close to 1,000 stores signed to the helloworld retail model including 300 helloworld Branded locations, close to 400
Slide 7: Benefits of the helloworld network
For personal use only Strongly Customer protection brand policy Brand Protection Benefit from Strong the Group’s Financials Marketing marketing scale support Support Network Ongoing business Network with like- support minded colleagues 5
Slide 8: For personal use only
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Slide 9: helloworld.com.au and digital channels
For personal use only • helloworld.com.au launched November 2013 • Mobile and tablet optimised websites launched • Android app launched 12 August 2014 • Development of multichannel functionality, such as “Agent Finder” locator 7
Slide 10: Strategy and FY15 outlook
• For personal use only • Grow the helloworld brand presence in the Australian market • Drive TTV growth within the retail network via our product offering and enhanced customer experience • Grow and develop helloworld.com.au • Leverage the strong platform for growth • FY15 Profit before tax expecte
Slide 11: Jenny Macdonald, CFO
ersonal use only elloluo Jenny Macdonald CFO
Slide 12: Group financial results FY14
For personal use only FY14 FY13 (1) Change $m $m % Total Transaction Value (TTV) 4,861.0 5,177.4 -6% Revenue 291.7 332.8 -12% Adjusted EBITDAI (2) 40.6 54.1 -25% (Loss)/profit before tax (61.2) 26.7 -329% (Loss)/profit after tax (63.3) 16.2 -492% Basic (loss)/earnings per share (14.38) cents 3.68 ce
Slide 13: Retail segment results
For personal use only FY14 FY13 Change $m $m % Total Transaction Value (TTV) 3,586.5 3,766.1 -5% Revenue 160.7 183.0 -12% Operating expenses (110.1) (115.4) -5% Adjusted EBITDAI 50.5 67.6 -25% • Retail segment has undergone comprehensive change. • Reduction of 7% in the network compared to December
Slide 14: Wholesale segment results
FY14 FY13 Change For personal use only $m $m % Total Transaction Value (TTV) 708.2 799.3 -11% Revenue 88.6 104.7 -15% Operating expenses (76.2) (91.1) -16% Adjusted EBITDAI 12.4 13.6 -9% Wholesale includes trading for the ATS Inbound business until the disposal on 30 September 2013. Excluding the In
Slide 15: Travel management results
For personal use only FY14 FY13 Change $m $m % Total Transaction Value (TTV) 566.3 612.1 -7% Revenue 37.5 39.7 -5% Operating expenses (37.0) (42.2) -12% Adjusted EBITDAI 0.5 (2.5) 120% • Travel management traded profitably in FY14 with revenue margin increasing from 6.5% to 6.6% • Benefit of the res
Slide 16: Balance sheet and intangible assets
Jun-14 Jun-13 (1) For personal use only $m $m Cash 184.3 234.9 Other current assets 105.6 116.0 Intangible assets 360.5 419.9 Other non-current assets 32.9 34.3 Current Liabilities (279.8) (337.2) Non-current Liabilities (26.5) (26.0) Equity 377.0 441.9 Total Intangible Assets 360.5 419.9 Goodwill 2
Slide 17: Debt facilities and cash
For personal use only Jun-14 Jun-13 $m $m Total Facility available 96.4 81.8 Drawn Debt (25.3) (25.3) Multi-option Facilities (incl. bank guarantees) (9.9) (10.0) Headroom 61.2 46.5 General cash 28.5 34.5 Client cash 155.8 200.5 Total cash 184.3 234.9 • Operating cash outflow for FY14 of $30.8m is d
Slide 18: Appendices
For personal use only helloworld Appendices
Slide 19: Adjusted EBITDAI reconciliation
FY14 FY13 (1) For personal use only $m $m Adjusted EBITDAI (2) 40.6 54.1 Loss on disposal of investments (5.5) - Business transformation costs (15.8) (10.8) Share based payments (0.1) (0.6) Costs relating to GST matter (2.7) - Legal costs relating to disposal of investments (0.1) - VAT settlement -
Slide 20: Employees, franchisees, members and affiliates
For personal use only 10 Employees 64 Employees 100 Employees 405 Employees 195 Franchisees, Members and Affiliates Helloworld 890 Employees Jun-14 Jun-13 Limited 1,540 Franchisees, members and Employees 1,469 2,038 Affiliates 18 Franchisees, Members and 1,735 1,904 Affiliates
Slide 21: For personal use only
For personal use only 21