Carecloud, Inc. · NASDAQ:CCLD

Carecloud — Q4 2025 Earnings Presentation

24 slides from Carecloud's earnings presentation, Mar 12, 2026

  1. Slide 1: Q4 2025 Results

    Q4 2025 RESULTS Nasdaq Global Market: CCLD, CCLDO March 12, 2026 A leading provider of technology-enabled services and AI-based solutions that redefine the healthcare revenue cycle​ © CareCloud, Inc. 2026

  2. Slide 2: Safe Harbor Statements

    Safe Harbor Statements This presentation contains forward-looking statements within the meaning of the federal securities laws. These statements relate to anticipated future events, future results of operations or future financial performance. In some cases, you can identify forward-looking statemen

  3. Slide 3: Hosts for Fourth Quarter 2025 Earnings Call

    Hosts for Fourth Quarter 2025 Earnings Call Mahmud Haq Stephen Snyder A. Hadi Chaudhry Norman Roth Founder & Executive Chairman Chief Executive Officer Chief Strategy Officer Interim CFO and Corporate Controller © CareCloud, Inc. 2026 2

  4. Slide 4: Stephen Snyder

    Stephen Snyder Chief Executive Officer © CareCloud, Inc. 2026 3

  5. Slide 5: Full Year 2025 Highlights

    Full Year 2025 Highlights Revenue Net Income Adj. EBITDA EPS +8.7% +37.5% +14.5% +$0.38 $120. 5 $10.8 $27.5 $0.10 $7.9 $110. 8 $24.1 ($0.2 FY 2024 FY 2025 FY 2024 FY 2025 FY 2024 FY 2025 FY 2024 FY 2025 8) $ in millions. See reconciliations of non-GAAP results in the Appendix © CareCloud, Inc. 2026

  6. Slide 6: Free Cash Flow: 400%+ Growth Over 3 Years

    Free Cash Flow: 400%+ Growth Over 3 Years $20.3 $13.2  $28.6M GAAP operating cash flow (+38.4% YoY)  Acquisitions funded with cash flow  Ended year with $0 drawn on $10M line  13 consecutive preferred dividends paid $3.8  Series A preferred conversion: >$7.7M annual savings FY 2023 FY 2024 FY 2

  7. Slide 7: 2026 Guidance

    2026 Guidance Revenue Adjusted EBITDA Earnings per Share $ in millions $128-$132 3 5 .0 0 0.30 $ in millions $0.20-$0.23 1 4 0 . 0 $29-$31 $120.5 $110.8 $27.5 3 0 .0 0 0.20 1 2 0 . 0 $0.10 1 0 0 . 0 2 5 .0 0 $24.1 0.10 2 0 .0 0 - 8 0 .0 0 1 5 .0 0 (0 .10) 6 0 .0 0 1 0 .0 0 4 0 .0 0 (0 .20) 2 0 .0 0

  8. Slide 8: Entering the Inpatient Software Market

    Entering the Inpatient Software Market Two strategic acquisitions expanded CareCloud across the full care continuum medsphere MAP App by HFMA Inpatient & Ambulatory IT Platform Hospital Benchmarking & Analytics EHR · RCM · Supply Chain · Managed IT Performance Analytics · Revenue Cycle Metrics · HFM

  9. Slide 9: A. Hadi Chaudhry

    A. Hadi Chaudhry Chief Strategy Officer © CareCloud, Inc. 2026 8

  10. Slide 10: Building the Foundation

    AI CENTER OF EXCELLENCE Building the Foundation Launched April 2025 Why In-House? Production-grade AI initiative — not a research Healthcare AI cannot be generic. It must be lab. Built to embed AI across every layer of the trained on the right data, integrated into clinical CareCloud platform. workf

  11. Slide 11: What We've Built

    str atu sAI — Ad m in istr ati ve AI c ir r u sAI — Clin ic al AI What We've Built LIVE stratusAI LIVE cirrusAI stratusAI Desk Agent™ cirrusAI Notes™ AI Phone Receptionist Clinical Documentation AI 24/7 autonomous call handling — scheduling, eligibility, refills, Captures the clinical encounter and

  12. Slide 12: AI-Powered Phone Receptionist — 24/7

    stratusAI Desk Agent™ AI-Powered Phone Receptionist — 24/7 Appointment scheduling, rescheduling & cancellations ~80% Real-time insurance eligibility & demographic capture Prescription refill routing & lab result inquiries of inbound scheduling-related calls Referral requests & automated reminders ha

  13. Slide 13: Conversational Intelligence — Automation + Insight

    stratusAI Voice Audit™ Conversational Intelligence — Automation + Insight stratusAI Desk Agent™ — Automates stratusAI Voice Audit™ — Illuminates Every patient call handled — 24/7, no hold times, Call monitoring & quality scoring no re-entry, native EHR integration. Trend analysis across interactions

  14. Slide 14: Our Ambition: Zero-Touch Claims

    AI IN REVENUE CYCLE MANAGEMENT Our Ambition: Zero-Touch Claims Fully automated claims workflow — AI handles intake, validation, submission, and follow-up with minimal human intervention. Billing teams refocus on exceptions, not routine processing. LIVE IN DEVELOPMENT IN DEVELOPMENT cirrusAI Notes Pr

  15. Slide 15: The Medsphere Portfolio — AI Enhancement Roadmap

    AI & ACQUISITIONS The Medsphere Portfolio — AI Enhancement Roadmap CareVue AI Now Integrating Inpatient EHR cirrusAI Notes™ Integrating across CareVue (inpatient) & Wellsoft (ED) Wellsoft stratusAI Desk Agent™ #1 ED Information System ▶ Extending into hospital patient access centers Marketware Physi

  16. Slide 16: From Analytics to Action — AI-Powered Value Chain

    MAP APP & HFMA PARTNERSHIP From Analytics to Action — AI-Powered Value Chain 1 → 2 → 3 MAP App Benchmarks AI-Driven Recommendations CareCloud RCM + AI Shows a hospital precisely where its Quantifies dollar impact of each gap, Delivers the solution — from prior revenue cycle is underperforming vs. pr

  17. Slide 17: Four Priorities for 2026

    2026: FROM INITIATIVE TO IMPACT Four Priorities for 2026 01 02 Expand the AI Product Suite Execute Cross-Sell at Product Level cirrusAI Notes integrating across Medsphere · AI-assisted coding cirrusAI Notes → Medsphere suite · Coding product → hospital launching · Prior auth AI in development · Desk

  18. Slide 18: CareCloud sits at a rare intersection

    CareCloud sits at a rare intersection 45,000+ Providers Integrated Platform Dedicated AI Org Long-standing relationships across EHR · Practice Mgmt · RCM · Purpose-built for healthcare the care continuum Supply Chain · Hospital Systems workflows — not generic AI Profitable · Growing · Purpose-built

  19. Slide 19: Norman Roth

    Norman Roth CFO and Corporate Controller © CareCloud, Inc. 2026 18

  20. Slide 20: Q4 2025 Highlights

    Q4 2025 Highlights Revenue Net income Earnings Per Share Adjusted EBITDA Adjusted net income $34.4 $0.04 3 5 .0 0 0 .0 4 2 6 % 9 .0 0 2 6 % $3.3 5 .0 0 1 4 % 3 .5 0 1 4 % 2 6 % 8 .0 0 $7.7 2 6 % $4.5 $28.2 0 .0 3 5 $7.1 3 0 .0 0 4 .5 0 $2.9 $3.9 2 5 % 2 5 % 1 4 % 3 .0 0 1 2 % 7 .0 0 4 .0 0 0 .0 3 2

  21. Slide 21: FY 2025 Highlights

    FY 2025 Highlights Revenue Net income Earnings (Loss) Per Adjusted EBITDA Adjusted net income Share $10.8 $27.5 1 4 0 . 0 3 0 .0 0 2 3 % $14.4 1 4 % $0.10 1 0 % 0 .1 5 2 3 % $120.5 2 3 % 1 4 .0 0 $110.8 $24.1 1 2 0 . 0 1 0 .0 0 9 % 2 3 % 0 .1 2 5 .0 0 1 2 % 2 3 % 1 2 .0 0 8 % 2 3 % $7.9 $10.5 0 .0 5

  22. Slide 22: Thank You!

    Thank You! Nasdaq Global Market: CCLD, CCLDO Corporate Stephen Snyder carecloud.com ir@carecloud.com Investor Relations ir.carecloud.com © CareCloud, Inc. 2026 21

  23. Slide 23: Appendix

    Appendix © CareCloud, Inc. 2026 22

  24. Slide 24: Non-GAAP Financial Measures Reconciliation

    Non-GAAP Financial Measures Reconciliation ($000s) Adjusted EBITDA to GAAP net income FY 2024 FY 2025 Q4 2024 Q4 2025 ($000s) Adjusted net income to GAAP net income FY 2024 FY 2025 Q4 2024 Q4 2025 GAAP net income $ 7,851 $ 10,798 $ 3,296 $ 2,888 GAAP net income $ 7,851 $ 10,798 $ 3,296 $ 2,888 Provi

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