Slide 1: Q2 2025 Results
Q2 2025 RESULTS Nasdaq Global Market: CCLD, CCLDO August 5, 2025 A leading provider of technology-enabled services and AI-based solutions that redefine the healthcare revenue cycle © CareCloud, Inc. 2025
Slide 2: Safe Harbor Statements
Safe Harbor Statements This presentation contains forward-looking statements within the meaning of the federal securities laws. These statements relate to anticipated future events, future results of operations or future financial performance. In some cases, you can identify forward-looking statemen
Slide 3: Hosts for Second Quarter 2025 Earnings Call
Hosts for Second Quarter 2025 Earnings Call Mahmud Haq Stephen Snyder A. Hadi Chaudhry Norman Roth Founder & Executive Chairman Co-Chief Executive Officer Co-Chief Executive Officer Interim CFO and Corporate Controller © CareCloud, Inc. 2025 2
Slide 4: Stephen Snyder, Co-Chief Executive Officer
Stephen Snyder Co-Chief Executive Officer © CareCloud, Inc. 2025 3
Slide 5: Business Core Pillars
Business Core Pillars Sustainable Growth Operational Discipline AI-Driven Innovation © CareCloud, Inc. 2025 4
Slide 6: Q2 Highlights
Q2 Highlights Net Income Earnings per Share Free Cash Flow AI Center 73% Increase First Time Positive 102% Increase Fully Operational © CareCloud, Inc. 2025 5
Slide 7: AI Focus
AI Focus Provider/Patient Experience Claims Coding Pre-adjudicate denials AR Management Denial Management © CareCloud, Inc. 2025 6
Slide 8: Financial Discipline & M&A
Financial Discipline & M&A Strong M&A Pipeline Dividends Reinstated 6 Consecutive Payments, 9 Months Declared 100% Free Cashflow Funded 2 Acquisitions Completed © CareCloud, Inc. 2025 7
Slide 9: 2025 Guidance
2025 Guidance Revenue Adjusted EBITDA Earnings per Share 130 .0 0 $ in millions 0.20 $111 - $114 29.00 $ in millions $26 - $28 110 .0 0 $110.8 0.15 $0.10 - $0.13 24.00 $24.1 0.10 90.00 0.05 19.00 - 70.00 (0 .05) 14.00 (0 .10) 50.00 (0 .15) 9.00 (0 .20) 30.00 (0 .25) 4.00 10.00 (0 .30) ($0.28) (1 .0
Slide 10: A. Hadi Chaudhry, Co-Chief Executive Officer
A. Hadi Chaudhry Co-Chief Executive Officer © CareCloud, Inc. 2025 9
Slide 11: AI Center of Excellence
AI Center of Excellence AI Center of Excellence 500 100 FTEs 100 Interns 0 Jan July Dec Fully Operational 25 years of data Scale & Flexibility © CareCloud, Inc. 2025 10
Slide 12: AI Applications
AI Applications AI Documentation AI Call Audit & Assistant Monitoring cirrusAI Notes cirrusAI Voice • Ambient Listening • Agent scoring • Smart Summarization • Call sentiment analysis • Specialty Specific Logic • 100% call audit Application • Highlighting areas of call • Streamline improvement Docum
Slide 13: AI – What's Next
AI – What’s Next Enhanced AI AI Front Desk Denial Agent Management AI Enabled PHR © CareCloud, Inc. 2025 12
Slide 14: Critical Access Hospital
Critical Access Hospital ONC Certified Access to inpatient EHR market – a $1.5 billion market Rural setting at forefront of design More than half of rural and CAH hospitals looking for a change Certified Medicare compliance AI-enabled for inpatient, outpatient and swing bed workflows © CareCloud, In
Slide 15: Norman Roth, CFO and Corporate Controller
Norman Roth CFO and Corporate Controller © CareCloud, Inc. 2025 14
Slide 16: Q2 2025 Highlights
Q2 2025 Highlights Revenue Net income Earnings Per Share Adjusted EBITDA Free Cash Flow $6.5 0. 06 24% 7. 00 24% 6 24% 30. 00 $28.1 $0.04 $6.4 $5.4 $27.4 3. 50 12% 0. 04 24% 24% 24% 6. 00 $2.9 5 25. 00 0. 02 3. 00 24% 24% 24% 10% 0 5. 00 23% 23% 23% 2. 50 4 20. 00 - 0.02 8% 23% 23% 23% 4. 00 - 0.04
Slide 17: YTD 2025 Highlights
YTD 2025 Highlights Revenue Net income Earnings Per Share Adjusted EBITDA Free Cash Flow 0. 05 23% 14.0 0 23% 10 23% 60.0 0 $55.0 $0.02 $9.0 $54.1 6.00 10% $12.1 9 22% 12.0 0 22% 22% 9% 0 50.0 0 $4.9 8 $10.1 5.00 8% 21% 10.0 0 21% 21% 7 - 0.05 40.0 0 7% 4.00 6 20% 8.00 20% 20% 6% - 0.1 5 $4.9 30.0 0
Slide 18: Thank You!
Thank You! Nasdaq Global Market: CCLD, CCLDP, CCLDO Corporate Stephen Snyder carecloud.com ir@carecloud.com Investor Relations ir.carecloud.com © CareCloud, Inc. 2025 17
Slide 19: Appendix
Appendix © CareCloud, Inc. 2025 18
Slide 20: Non-GAAP Financial Measures Reconciliation
Non-GAAP Financial Measures Reconciliation ($000s) Adjusted EBITDA to GAAP net (loss) income FY 2023 FY 2024 Q2 2024 Q2 2025 YTD 2024 YTD 2025 GAAP net (loss) income $ (48,674) $ 7,851 $ 1,674 $ 2,902 $ 1,433 $ 4,850 (Benefit) provision for income taxes (364) 160 39 42 78 83 Net interest expense 1,0